We had obviously booked a trip with Cruise Monks I had medical issues on board involving 3/4 trips to on board Drs and a trip to shoreside hospital in Rio. Our flights home were via LHR to MAN... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Dan was very helpful in booking the cruise for me, going through the price, itinerary, flights and etc and was happy to help us get a cabin and dining timings to match up with our family going on the... Mehr ansehen
Wendy was very helpful - she went out of her way and was very patient with us - everything was explained and nothing was too much trouble - our first point of contact was Dan and he also was super hel... Mehr ansehen
Once I actually got through after a few attempts via website and 50 mins waiting. The experience with Dan was excellent very knowledgeable and attentive with replys. 5 stars for Dan....
Unternehmensdetails
Vom Unternehmen geschrieben
Cruise Monks was founded out of a deep passion for seeing the world by sea. Our story is rooted in a belief that every cruiser deserves an unforgettable experience, and that belief drives us to go above and beyond in everything we do. Our team of cruise experts who bring decades of experience and a genuine love for travel to the table, our journey has been one of dedication to our customers, ensuring that each Cruise is not just a holiday, but an experience & cherished memory. We are ABTA & ATOL bonded.
Kontaktinformationen
14 Jasmin Close, HA6 1BH, LONDON, Vereinigtes Königreich
- 02039944184
- enq@cruisemonks.com
- cruisemonks.com
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
James was very helpful and explained…
James was very helpful and explained every aspect, giving advice where appropriate.
Everything is good and very promising…
Everything is good and very promising so far. Thanks
Very good and very professional and…
Very good and very professional and knowledgeable
Heather dealt with all my queries in a…
Heather dealt with all my queries in a very polite and professional manner. She kept me informed at all times and always responded to my emails in a timely and respectful manner.
The agent was very helpful and eager to…
The agent was very helpful and eager to provide the missing documentation. This arrived promptly as promised
EXCEPTIONAL AND FAST SERVICE
EXCEPTIONAL AND FAST SERVICE
CONTACTING YOY BY TELEPHONE IS VERY DIFFICULT MY QUERY WAS DEEALT WITH VIA E MAIL
Extremely knowledgable and…
Extremely knowledgable and accommodating. Nothing was too much trouble. We found that everything we asked for was sorted .
Would definitely recommend Cruise Monks. Give them a try-you will not be disappointed. This is my 3rd Cruise booked through Cruise Monks. Great people Don’t believe me?. Go on give them a try.
Dan was very efficient & helpful.
Fast helpful response
Fast helpful response, thank you.
Booking and paying for cruise was no…
Booking and paying for cruise was no problem any administrate details or problems you are on your own

Antwort von CRUISE MONKS
Dan the cruise agent was very helpful…
Dan the cruise agent was very helpful and friendly, he was patient ,took all the details carefully and explained the itinerary in detail.
cruise booking
staff are incredibly helpful - and explained every aspect of the booking in detail - knew exactly what was included- before payment was finalized. Would highly recommend.
Booked again!
Once again, Dan helped and guided us to our second reservation with Cruise Monks. His ‘Customer Service’ skills are exceptional, taking time to answer questions and share his knowledge of the cruise packages on offer. Unlike many other companies, this friendly, informed and efficient attitude builds customer relationships - which, I’m sure, is exactly what Cruise Monks aims to do.
Great experience
Great experience. James was really helpful. He sorted out the whole itinerary and a few added extras. Having listened to my anxiety when arriving at the destination airport, James arranged our transfers to the first hotel so we could relax. So looking forward to our trip. Will definitely recommend Cruise Monk’s, and of course James.
I had a query regarding the holiday we…
I had a query regarding the holiday we booked for next February. A lovely lady called "LUCY" answered my email, she answered my email promptly "a few emails"and very courteous! Thank yoo Lucy 👍👍👍
Dan made us very welcome …
Dan made us very welcome and did us proud with helping us book a cruise
Excellent customer service
Excellent customer service. Cannot fault this company. Would definitely use them again after our cruise.
Great service and competitive pricing
Great service and competitive pricing
Quick with the email and lots to choose from.
Thanks
Dan
Ultra fast reply to my query.
Ultra fast reply to my query.
Professional & courteous
Thank you Lucy
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