Crui.se Bewertungen 252

Being new to river cruising, I had little knowledge of what was involved and to be honest had a few concerns. Rachel was very knowledgeable and professional and fully explained and gave advice on all the options available taking into account our needs. She has a pleasant and friendly disposition and nothing was too much trouble for her. Thank you Rachel. We are very much looking forward to our cruise through France in September 2025!!

We are group of 4 we have never been on a river cruise before I called Rachel who was so helpful it was all the help and guidance she gave that made us book she held the cabins we wanted until we could confirm everything we called separately and paid deposits. We had further questions which she answered and sent confirmation through with all the requests we had asked for looking forward to our trip next year. It’s so nice to be able to speak to someone who is confident and able to answer questions straight away thanks Rachel

Rebecca ,was very patient and helpful in dealing with our holiday enquiries. Would definitely book through Rebecca again.

Rachel was very helpful and efficient. She called me back when she said she would and confirmed everything.

Booked the Douro Porto Salamanca River Cruise today - the first river cruise we have experienced. From the word go was impressed by Rachel's professionalism and friendliness. Extremely clear in describing the cruise, she could not be bested. She inspired complete confidence that we had made the right choice in booking with Crui.se. Thank you!

Have never booked through Crui.se before but was very happy from the initial enquiry to the final booking for the Douro river cruise. Throughout the experience Rebecca was professional, pleasant and helpful and was able to answer any questions I had. Now looking forward to travelling in November. Thank you Rebecca.

My husband found the site for Crui.se
after looking at all the River Cruise company's online
I made an enquiry with the company and Rebecca contacted me the next day.
She was very helpful indeed, I explained it woukd be our 1st River Cruise and wanted some advise. Nothing was too much trouble, Rebecca listened to our requirements and came up with a really good deal which appears to meet all our needs.
Rebecca was very friendly and professional and the whole booking process was very quick.
Very much looking forward to the cruise next June and will leave hopefully leave a 5* review when we return.

Contact with Rebecca Mann who was very knowledgeable and very professionally managed to book my trip in end July which we are looking forward to. She was very easy to speak to and very patient with me.

Our cruise consultant, Rebecca has been extremely helpful and attentive to our needs … she has organised a brilliant river cruise on the Danube for our 60th birthday 🎁 and I am sure she will in regular contact with us on the run up to the big event 😁

Knowlegeable agent, answered all questions

We haven't been on a river cruise before, but we were soon able to book a Danube Cruise for next October thanks to cru.se

Rebecca was very knowledgeable and patient and has answered all our queries - which cabin to choose, dinner arrangements, drinks package - and even suggested wisely that we do the cruise the other way round, i.e. from Budapest to Passau rather than starting from the north, as this would be more convenient for us. We wanted an extra two nights in Munich at the end of the trip, and so Rebecca arranged the air flights to match. Nothing was too much trouble, and she promptly replied by email to any queries we had. We booked with confidence and are delighted with our choices.

Being new to river cruising, we had little knowledge of what was involved. Fortunately we chose to book with Crui.se and are grateful that we did. Rebecca was very knowledgeable and professional and fully explained all the options available to us taking into account our needs. She has a pleasant and friendly disposition and nothing was too much trouble for her. Thank you Rebecca.
Mr L Lee

We have had many river cruises but this was our first booking with Crui.se

Rebecca our cruise consultant was very helpful and nothing was too much trouble. We knew our late request would probably end up with "nothing available" but Rebecca quickly came up with 2 options which met our requirements.

Rebecca made the booking process very easy.

We are very happy with everything so far.

We are looking forward to our cruise in August.

Rachel did everything she said she would and at the time she said she would. Kept us informed throughout the booking process and helped us in every way possible. If we need her advice in future I know she would be there for us, either by phone or email.

The booking arrangements for our Danube River cruise went very smoothly thanks to excellent attention from Alfie and Rachel / Rebecca.

I have purposely not reviewed shortly after booking in March 2024 for a June cruise because I wanted to include a few words about the cruise.

Alfie recommended 2 particular cabins saying one was preferable to the other because of it being on the better side of the ship. He was correct! Very good advice.

The cruise itself was outstanding. A very nice ship (Avalon Envision); extremely attentive staff (of many nationalities all speaking English); cruise manager, Ana Gimenez, excellent; all food of a high standard, variable with different dinner menus each day; onshore expeditions well conducted by English speaking guides with amazing knowledge of German, Austrian, Hungarian history; transport arrangements on time.

There was an initial problem not attributable to Avalon: the River Danube was fast flowing, very high (having flooded Passau some 7 days previous to our trip) so the ship had to sail from Linz, not Vilshofen. Linz is 2 days / night cruising downriver from Vilshofen. The cruise manager (and possibly others) had to coordinate the arrival in Linz of 147 passengers from various parts of the world at the required time at the ship. This was done, no mean achievement considering that many people had already departed from their homes.

I am glad i found the this company ,
very quick and easy booking,
No hassle , i am very satisfied !!

Now we have booked the Cruise we can’t wait for the day to arrive and set off to experience and see the lovely sights on our Danube River Cruise.
Also thanks to Rachel to guide us and helping us to make the right decision and answering our endless questions with humour and patience. It was a pleasure booking with you and we will let you know how it went when we come back.
Barbara and Steve A.

We were looking to book a river cruise in France. Crui.se were advertising an Emerald river cruise, I contacted them and spoke with Rebecca who was very efficient in providing a number of deals to consider. We chose the one that suited us best and Rebecca arranged the cruise quickly and efficiently. Would recommend crui.se. Martin

Booked a Rhine river cruise with Rachel, she was very friendly and helpful but not pushy which is what we like. Happy with the service & would recommend with no hesitation

I had booked another cruise with Rivieria about a month ago, not realising they they dealt through agents. I found another of their cruises and a web search revealed that Crui,se are an agent they deal through. I sent Crui.se an email enquiry and they responded promptly by phone. They gave me a discount from the cruise line's price. My wife and I have medical issues requiring assistance on both the flights and the cruise. Rebecca undertook to obtain our requirements from the cruise company to avoid me having to go through them over again.

I thought that the discussion was thorough and friendly manner. All of my questions were answered.

Crui.se are a relatively new and small company. They have ABTA protection and ambitions to grow. If they continue to provide this level of service, then I am sure that the growth will come