Very disappointed as my doughnuts were supposed to be delivered yesterday from 7am to 2pm. They did not arrive. Sent two emails yet no answer. About to send my third. Phone number on website is not in... Mehr ansehen
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Das sagen Bewerter
Delicious donuts as always from Crosstown, i brought a box of 6 as a ‘thank you for having me’ visit to friends and they were very well received/devoured! Very easy to order ahead on the website for c... Mehr ansehen
Very disappointed based on previous experiences, turned up in an unbranded box had been bashed about and the Donuts inside stale and dry, complained and got a second box exactly the same. What a shame... Mehr ansehen
My partner has an egg allergy and we struggled to find bakers that cater for allergies. We have crosstown regularly and found out they do tiered doughnuts, so this is as a non brainer for our wedding.... Mehr ansehen
Unternehmensdetails
Über Crosstown
Vom Unternehmen geschrieben
DOUGHNUTS
COOKIES
ICE CREAM
CHOCOLATE
CORPORATE
EVENTS
Crosstown is an award-winning scratch bakery. We roll our dough by hand.
We make all of our jams, compotes, fillings, glazes and toppings in-house, fresh every day, using the finest ingredients we can find to deliver real, honest flavour.
It’s a lot of extra work, but we believe the results speak for themselves.
Quality should never be compromised no matter the quantity, although both can exist at the same time.
We think our doughnuts pair perfectly to specialty coffee, which is why we serve them together where we can.
Kontaktinformationen
London, Vereinigtes Königreich
- 020 7360 5790
- customerservice@crosstown.co.uk
- crosstown.co.uk
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The best donuts
The best donuts !
Easy to order the evening before and delivery came first thing the following morning. Really pleased they have a vegan donuts.. ! My only wish is that all the donuts were vegan.
Brilliant birthday treat Delivered on time and just what we…
Delivered on time and just what we wanted. Delicious doughnut selection for a birthday treat! Kept us going for two days.
Great service & amazing doughnuts!
Delivered on time and intact!
Delivered on time and intact! Partner was very happy to receive them
Delicious donut tower for wedding
We had a Crosstown doughnut tower at our wedding rather than a cake and our guests loved it! Darcie was super helpful during the organising process and Crosstown delivered a really delicious range of doughnuts. Thanks again!
A flawless experience from start to finish
A flawless experience from start to finish! Darcie was incredibly helpful throughout the planning process and Azeez and Peter were brilliant on the day. Hopefully we will work with the team again soon!
Donuts are good even after a few days…
Donuts are good even after a few days (in my case a couple weeks lol) old
Disappointing!
I always loved Crosstown since it was introduced to me. I ordered few times and never had any issues until my wedding day when they missed the tier stand for the doughnut tower. I cannot believe how much chasing and waiting I had to do just to get refund for the stand. It’s a shame that I no longer feel comfortable in ordering from Crosstown anymore.

Antwort von Crosstown
Very nice event!
Everything was great! All the people who attended our event enjoyed the ice cream, doughnuts, and shakes! Peter, the driver and main helper was amazing! He made the event very smooth and helped us when we needed
Disappointing compared to what I've had from Crosstown before
Ordered a doughnut and cookie selection box for deliver. 5 of the 6 items were vegan which I thought was a little odd given this was not a vegan box. The texture of the doughnuts was a little chewy compared to what I've had from Crosstown before - not sure if this was because they were vegan or due to transport, or they were just a little stale

Antwort von Crosstown
Crosstown were amazing!
Crosstown were amazing! They were one of the caterers at our 2023 Commemoration Ball at Oriel College, Oxford. As advised by the Crosstown team, we ordered the dough bites which were the perfect size for guests to enjoy as well as mitigating food waste. All the dough bites were delicious, the team were friendly and prompt, the marquee looked very professional and everything ran smoothly. Would highly recommend for big events!
I placed an online order after trying to…
I placed an online order after trying to grab some doughnuts from the Fenchurch street store without luck, as they said they were fully sold out at 2.30pm (while they are open until 5pm). The outcome of the order was a similarly big disappointment: I could place the order for pickup, I was charged, but an hour later, I got a phone call to let me know they ran out of doughnuts. Then I received an email that my order was successfully fulfilled. I love Crosstown doughnuts, but apparently, there are serious issues across their stores and even the online shop. I hope they read these reviews and take the necessary steps and hopefully they can regain my trust sometime in the future...

Antwort von Crosstown
Did not deliver on the date promised
Did not deliver on the date promised. Delivery ended up being the following day, and only with the help of the delivery company, not you!
Apparently, the doughnuts were delicious, though.

Antwort von Crosstown
The doughnuts were amazing and everyone…
The doughnuts were amazing and everyone in the office loved them! The team were also really helpful in ensuring they would arrive inn time for the event. Thanks!
good communication
good communication, recipients were very happy with their doughnut selection gift box
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