Croner Bewertungen 6’652

Amazing young chap professional k college and realistic with great interpersonal skills. Well done Anthony Jackson

I had the pleasure of talking to Alex Powell today. She was very helpful and knowledgeable and resolved my issues quickly and with ease

My office manager and I met with Alex Powell who gave us a comprehensive overview of the updates coming this year. Alex made it a very pleasant session and allowed us many opportunities to ask questions. Alex was clearly knowledgeable and answered any questions clearly and concisely.

On Friday 10th April Stuart Pennock carried out a health and safety audit at Protyre Preston. The overall experience was helpful and professional and gave valuable information which was clear to understand.
I would highly recommend this company and consultant in the future.

Harry Mackinnon was excellent at our audit, would highly recommend. Very approachable and knowledgeable!

We’ve had visits from Darren and Nicholas this week and both were extremely helpful in giving us advice on our next steps in expanding our company into selling at festivals

First experience of Croner and have to say I was very disappointed. i was advised by our Accountants to contact them to discuss an ex Employee which we did via an online portal giving all information which we required advice on. I was surprised to be contacted by Croner who after answering a few more questions, arranged a Face to Face meeting for a legal representative to speak to us about our issue. We were sent a meeting request and when looking at what was being discussed at this meeting, it was not what our initial enquiry was about - more to do with updates to contracts, handbooks and policies. I declined the meetiing then spoke to the Legal Department at our Insurance Company and was given an answer to our problem immediately. A few days later I received another email from Croner re-confirming the meeting even though the subject matter in their email clearly said "Declined Meeting". I emailed them back, saying thank you for speaking to us but this meeting is cancelled. I have just received a telephone call from Croner asking about the meeting and how it went. I said that the meeting was cancelled, to which he agreed it had been and then changed direction, asking why had we cancelled the meeting and asking if we needed to speak to someone about updates etc. I said that we were ok and kept our records up to date, he then put the phone without even saying Bye! As I have said I have never used Croner before and will certainly not consider again or recommend to anyone. I feel they are sales people who, from reading the above reviews, want to sign you into a contract and get money for doing so. Some people may have a different, positive, experiences with Croner but if this is how they operate, I cannot see anyone wishing to use them.

Had our annual visit from Croner. Ian Mansfield spent the morning assessing and advising. Gave a detailed and thorough explanation of his findings.
Very helpful.

Mr Hendley was very professional throughout the litigation process. He always kept me up to date with the progress of the litigation case.

Very helpful and knowledgeable, whislt keeping the technical language to an leymans level which was very helpful.

My experience with Croner has been extremely frustrating and disappointing.

What is marketed as a “free consultation” quickly turns into pressure to sign a contract, especially when you’re already dealing with challenges in your business. Key details, like the lack of a proper cancellation option and the strict 90-day notice before renewal, were not clearly explained at the time of signing.

Once you’re in, you’re locked in. When we tried to exit after realising the service wasn’t suitable for us, there was zero flexibility or understanding—just a rigid contract being enforced.

It feels less like a support service and more like a sales trap. Even more concerning is seeing others share very similar experiences, which suggests this isn’t a one-off situation.

If you’re considering them, take your time, read everything carefully, and don’t feel pressured into signing anything on the spot.

Unfortunately, based on my experience, I would not recommend them.

Very disappointing experience with Croner. Our charity was locked into an auto-renewed contract despite a complete change in committee and no approval from current trustees. They strictly enforced a 90-day notice clause, yet were unable to provide evidence that the required renewal reminder was actually sent.

Even more concerning, important communications continued to be sent to a former contact despite us raising this, showing poor account management.

While polite in communication, the approach felt inflexible and process-driven rather than fair or reasonable — particularly when dealing with a charity.

Would not recommend.

We appreciated Croner's quality of professionalism and helpfulness throughout a settlement process. This was a particularly difficult claim for us. We appreciated the Croner Face-2-Face advisors calm and considered advice throughout. We are content that the settlement made was a “good” outcome for our company and are pleased to be able to close this issue, finally. It is a relief and allows us to focus on our daily business again.

I just want to say a massive thank you to Sam, for all your help and guidance throughout the whole grievance process. You helped to make what was a very stressful time a lot easier to handle and navigate. Thank you!

Beaumont Hadley, Business Development Partner & Rebecca Wheelton, our new Account Manager have been absolutely tremendous with their advice and in their support of onboarding our company to Croner Bright HR!
You have been both responsive and prompt in coming back to us, going above and beyond to ensure the process has been smooth and supportive.

Massive thank you to you both!

Excellent service and help from Alex with briefing us on the legislative changes for our handbook and contracts.

Alec was very patient and understanding during meeting

We received outstanding support from Neil Beresford at Croner HR Advice during a complex employee relations matter and organisational restructure. His guidance was human, clear, pragmatic, and commercially focused, helping us navigate risk while maintaining a fair and structured process.

Neil was responsive, calm under pressure, and able to translate technical employment law into practical steps we could implement immediately. His support gave us confidence in our approach and ensured the process remained compliant and well-managed throughout.

Highly recommended for any business needing reliable ER advice, particularly during sensitive restructure situations.

Darren is very professional and explains everything clearly and in great detail, making it easy to understand.
He is friendly, helpful, and always willing to provide proper guidance and support.
I really appreciate his professionalism and the quality of his work.

Paul is very personable who puts you at ease straight away.