Bought jumper 750w in july which came fairly quick it has been a brill bike as it is my first e-bike ive ever bought. There’s been 2 times that it has broke first time was my derailer but soon as i se... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Did a lot of research and Crazybird products came out on top for price and reviews and ordered 2 bikes (cu2). Delivery was prompt and communication was very good. One of the bikes had a small chip... Mehr ansehen
Over all quite good, BUT!, the let down was a scraped front wheel and the rear carrier bolts were cross threaded, fender rods bent, alloy pedals listed got plastic, possibly just a Friday afternoon bu... Mehr ansehen
Bike what I order first disappear during transport , not crazybirdbike fault, but. They resend very fast another, amazing customer service, they very helpful, going in and back to work is just perfect... Mehr ansehen
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Das haben sich andere Leute angesehen
Excellent service and product
I bought two Crazybird Seta electric assist bicycles and love them!!
My wife wasn't too sure at first but now I can't keep her off it, they are stylish and fantastic value, very easy to build and comfortable to ride. I had to contact customer support for a fault I created whilst cleaning my bike and they were wonderful, I would recommend these bicycles and Crazybird themselves.
I bought the Y6 and was unsure whether…
I bought the Y6 and was unsure whether I made the right decision downsizing from 26" wheels to 20", though first ride out was achieving over 20kph no problem without the battery and into a slight headwind.
Just started my 4th week of use, commuting only, and still on the first charge and still in the high 80s% as generally use the battery for the ride home after work.
There was a slight delay with delivery but crazybird sorted it.
The build quality is great and I love the hybrid mode, the fold up is compact.
My first experience of e-bikes and loving it. Looking forward to many more years on the crazybirdbike 😃🚵
Just grate
Hello in short a great bit of kit timely delivery very well packed box was lightly damaged bike was all good on assembly there was no throttle in box but not a problem Crazybird shipped one straight away all assembly was a breeze have only done a phew miles so far on and off road very happy hope this helps other people many thanks.Steve.
Excellent Support When Problems Happened — Fast Replies & Genuine Help
I’ve honestly had a very good experience with Crazybird support.
I use my e-bike properly — daily riding, hills, commuting, long journeys — so when issues happen, they really affect my day to day life.
First, I had an issue after installing the throttle and ended up with a puncture and the tyre coming off the rim. Support responded quickly, helped me identify the correct inner tube size (26x4), and advised me properly instead of leaving me confused. They also agreed to reimburse the repair costs, inner tube, and even the slime used for puncture protection after I provided receipts. The refund process was smooth and professional.
More recently, I had an issue with my front light. Again, support responded quickly and offered to send a replacement without any drama.
What I appreciate most is that they actually communicate like human beings. Fast replies, polite attitude, clear instructions, and genuine willingness to help. That makes a huge difference when your bike is your main form of transport.
Thank you again to the support team — I really appreciate the help 🙏🏼
Very quick delivery 5 stars
Very quick delivery 5 stars. The Jumper bike itself, excellent bike. How they build this E bike for the money is quite a mystery, but hey I am very happy that they can. 5 stars all-around
One very pleased customer
Customer service 5 as well 😄
I recently purchased an e-bike from…
I recently purchased an e-bike from Crazy Bird and the experience has been excellent from start to finish.
Customer support was friendly, helpful, and quick to respond throughout. Any questions I had were dealt with professionally and efficiently.
Delivery was extremely fast, and the bike arrived well packaged and in great condition.
The quality of the e-bike itself has really impressed me. It feels solid, powerful, and well built, especially for the price.
It’s refreshing to deal with a company that genuinely cares about customer service after the sale as well. Highly recommended and I would definitely buy from Crazy Bird again.
Great customer service
Great customer service we bought 2 of their Jumper EBikes very well built at a great price this has helped my wife with her mobility and now we getting to place that previously were unaccessible I contacted them with a few questions after purchasing and the answered swiftly and with reassurance
Thank you
THE BIKE IS BRILLIANT
THE BIKE IS BRILLIANT. ESPECIALLY AS IT ALL COST UNDER £1000! DELIVERED AND BROUGHT UP TO MY FLAT WITHIN A FEW DAYS OF ORDERING. I RECOMMEND GETTING THE MUD GAURDS FOR ENGLAND RIDING.
CUSTOMER SERVICE IS GREAT ALSO, AND THEY ARE VERY HELPFUL. YOU CAN TALK TO THEM THROUGH WHATSAPP!
I HAVE USED THE BIKE FOR A FEW WEEKS NOW AND ITS ALOT OF FUN. EVERYONE WHO SEES IT IS VERY IMPRESSED.
DO NOT WASTE YOUR MONEY ON THE OVERPRICED, UNDERPOWERED ENGLISH BIKES, SOME ARE MADE ALOT WORSE QUALITY.
I WILL BE PURCHASING FROM CRAZYBIKE AGAIN
Not straight construction
Unfortunately delivered week ago bike (Jumper) has a construction mistake. Back wheel is touching the contraction, the whole construction is not straight. Waiting for the serwis reply.there is no shop. No face to face service...I think this my big mastake and probably waiste of money and time because probably I will hear tha I need to pack everything alone...50kg bike.
Cu2 & cu7
My wife purchased the CU7 and I chose the CU2 from Crazybird, both folding e-bikes, and we’ve both been extremely impressed with our experience.
From start to finish, the customer service was outstanding. A special mention has to go to Lola Hayes, who was absolutely fantastic throughout the entire ordering and delivery process. Whenever I contacted her, she responded within minutes, not hours, which is rare these days. She was helpful, professional, and genuinely committed to making sure everything went smoothly.
As for the bikes themselves, they are excellent. The build quality is superb, they’re incredibly comfortable to ride, and the battery range has exceeded our expectations. It’s clear that a lot of thought has gone into the design and performance of these bikes.
I honestly cannot fault either the product or the service. Five stars to both Lola and Crazybird. I would definitely recommend Crazybird to anyone considering an e-bike, and I wouldn’t hesitate to purchase from them again in the future.
⭐⭐⭐⭐⭐
I purchased a crazybird jumper ebike…
I purchased a crazybird jumper ebike and I am totally impressed with both the bike and the customer service provided by Lola she dealt with a couple of small issues I had quickly and professionally. I would highly recommend Crazybird to anyone.
Very Good communication all the way…
Very Good communication all the way through, brilliant despatch time and a excellent product.Customer service seems good very happy so far
I have had my crazybird jumper for…
I have had my crazybird jumper for about a year now and think its a great bike very sturdy solid and just all round good fun to ride powerfull seamless hill climbing.i have only ever had 1 problem which was caused by me mistakenly changing lock out password on display.i got in touch with lola crom crazybird services and could not fault the service she provided.very patient and understanding and above all extremely helpfull.great service great bike only wish i had bought it at the reduced price it is now.i have seen the price drop by 400 pound which is a steal for such a bike.davey.
Bought 2 crazybird cu7 ebikes great…
Bought 2 crazybird cu7 ebikes great bikes had them seen last June only had one issue the throttle on one of them has started to stick, got in touch with customers service and a couple of emails had a new throttle come in the post great after sales service
Great bike
Great bike, great customer service very responsive, any problems they sort it for you. Highly recommended
Had the bike a week now I didn’t want…
Had the bike a week now I didn’t want to write a review before using the bike but im very impressed, it has been very easy to set up, brilliant to ride and brilliant customer service from Lola I’m very impressed with it so far. I would highly recommend
The jumper high step is a great looking…
The jumper high step is a great looking bike. It is a bit heavy to get started but once moving you dont notice with the motor assist. Arrived well packed in good condition apart from a couple of pressure marks on the saddle which are slowly fading. Needs an 18mm spanner to remove the rear wheel which it doesnt come with. Brakes are set up euro style and you have to swap the hydraulic lines over yourself if you want uk style brakes with front on the right.
Arrived on date told was well boxed…
Arrived on date told was well boxed didn't take long to put together.just done first ten miles .no problems with ride brilliant bit of kit.one slight niggle getting battery out second lock doesn't release very easily luckily can charge on bike
Great solid bikes with battery assist.
Ordered a pair of folding CU7 bikes to take away in our motorhome. Ordered 1 black and 1 white but sadly 2 black bikes arrived!! Contacted customer services and Lola was quick in responding and resolving getting one bike collected and the 2nd, white bike, dispatched.
Great packaging, easy to put together and bikes seem well constructed and solid looking welding.
Been on 2 trial rides and seem solid on the road and paths with great assistance from the battery, using level 2 +3, and then 5 which is great.
Looking forward to taking these away on our next trip so we can go exploring.
Bought a new crazybird jumper ebike
Bought a new crazybird jumper ebike, bike is great, customer service has been brilliant and responsive with a couple issues I've had
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