Crafter's Market UK Bewertungen 

176
TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Really lovely experience so far. My business supplies local stores and does most of it's trade on Etsy, and I'm looking to transition off it as quickly as possible. Etsy truly are as immoral,... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Find the shop easy to navigate from a buyers point of view and from a sellers point the site again is easy to navigate.. any issues are promptly solved by the admins and they are actively supporting e... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Just started selling on CMUK what a refreshing change to have the site owners actually care about handmade rather than you know where which is now full of junk! The site is fantastic to use... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was looking for a nice gift and found Crafter's Market online. After reading the reviews decided to buy a keyring from Taurus Moon and couldn't be happier with my purchase. Arrived quickly, very nic... Mehr ansehen

Unternehmensdetails

  1. Scrapbooking-Geschäft
  2. Bastelgeschäft
  3. Geschenkeladen
  4. Kunsthandwerk
  5. Online-Marktplatz

Über Crafter's Market UK

Vom Unternehmen geschrieben

We’re a marketplace for extraordinary handmade gifts by passionate UK-based crafters.

Crafter’s Market UK was Co-Founded in Bristol by two independent crafters, David and Holly, to introduce a breath of fresh air to the crafting marketplace scene.

Created out of the frustrations of using some of the alternative marketplaces out there, Crafter’s Market UK has been formed with the aim of creating a supportive community of like-minded crafters to help one another grow and succeed.

So whether you’re looking for a gift for yourself, a friend, parent or family, we’re confident you’ll be able to find something special on Crafter’s Market UK.

Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

176 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.7

Alle Bewertungen

(176)

14 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Happy Customer

The card I received is lovely, very well made, arrived quickly and packaged to protect!
I will buy from here again.

4. September 2023
Bewertet mit 2 von 5 Sternen

Payment security questionable

At checkout, I used the wrong 3 digit security code.
I realised as I pressed pay now.
I assumed the sale would automatically be rejected, however it was not and went through.
I raised this immediately with the vendor who was great, and is going to raise this as an issue with the site, however it gave me no trust in the security of the platform. .
When I looked into this there is no padlock on the payment page. Just how secure is it?
Buyer beware I guess, but I won't be using Crafters Market again. Shame as I was looking at the site as an outlet for my own business

14. August 2023
Crafter's Market UK-Logo

Antwort von Crafter's Market UK

Hi Jacqui,

I tested the checkout function at the time of your query with the vendor as they reached out to us.

Our checkout process, which is managed by Stripe (a multinational financial service like PayPal with PCI-certification), simply will NOT take payment with incorrect card details. Having spoken to Stripe support, they confirm this. Stripe is used by Amazon, Google, Zoom, ASOS to name a few so we're inclined to trust them as our payment partner.

That said, we've reviewed the log files for your transaction that we refunded, it states it passed CVC check. We've tested with a bank card and intentionally failed the CVC check, Stripe instantly blocked the payment and sent the correct notification to any connected device/bank.

Regarding no padlock (SSL certificate), our website is secured on all pages with a valid SSL certificate. I would stress to you and anyone reading this that, you should never proceed to checkout if an SSL certificate is not present, regardless of website.

Whilst we cannot find any issues with the marketplace and have had countless orders before and after your visit, I've opened a fraud case with Stripe to investigate this further as it's a serious topic for all parties involved.

This all said, I do thank you for supporting a small business, both vendor and our marketplace and appreciate your time in providing feedback. We hope in time you may visit and revisit this review.

All the best,
David

Bewertet mit 5 von 5 Sternen

Amazing!!!

Amazing, if i could give more than 5 stars, i would!!

i had trouble tailoring my sellers page to better suit my products, i emailed for some help and within 10 minutes the great David replied and spent literally hours of his time working with me to help me fully tailor my account. He made custom step by step videos for me and pictures and even took it upon him to edit my seller page so i could see what he did and use it going forward for my other sale listings!
can not thank David enough for the work he did for me, the most incredible customer service experience i have ever had, and such a credit to the team for going above and beyond!

if you're looking for a friendly and professional selling platform with FREE listings and low selling fees, the Crafters Market UK is the place to be!

-ThePokyCellar

30. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Perfect place for UK crafters

I have used Crafter's Market for a while and it is really easy to use. There is a great support system and Facebook group to help sellers. Highly recommend this place for buyers and sellers

27. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We had excellent service and a personal…

We had excellent service and a personal touch from Angela.
The items we ordered are absolutely fantastic. So much time and care has been put into them. Our puppy loves them as do we

10. Februar 2023
Crafter's Market UK-Logo

Antwort von Crafter's Market UK

Thank you for sharing this wonderful review. We'll be sure to pass this along to Angela who I'm sure is going to be thrilled!

Thank you also for using CMUK and planting a tree via Ecologi 😊

Bewertet mit 3 von 5 Sternen

Difficult setting up but pleased with result

So far it’s taken me three days to put a banner on my new site.
I’ve taken the sizes but so far the pictures come out too low down or too high up. Plus for over one day I had issues with the site retaining photos that I had deleted for the banner. It took me a long time to prepare for this site and didn’t expect such a delay to set up my banner ! That said I’ve finally done it and I’m very happy with the outcome.
I still think this is a good site as they only charge when you sell

17. Februar 2023
Bewertung ohne vorherige Einladung
Crafter's Market UK-Logo

Antwort von Crafter's Market UK

Hi Bre,

I've reached out to hopefully find out more information as I cannot find any instance of a support ticket on email or on our social media vendor page.

Please contact us on admin@crafters.market - I'll keep an eye out as it sounds like something we can very much help with. Even if you decide to sell elsewhere, we'd appreciate the opportunity to improve this particular feature of Crafter's Market for future vendors.

To say our marketplace is a waste of time is somewhat hurtful as it's a marketplace built around community without any sort of up-front cost.

I do hope you're able to reach out to us so we can help.

All the best,
David

---

Edit:
I see you've since been able to achieve what you were trying to and I really do appreciate you updating your review to reflect this. If/when you have a moment, I'd still love to connect with you to see how we can improve things for vendors in the future.

All the best,
David

Bewertet mit 5 von 5 Sternen

Great Site Full of amazing Uk Crafters

Great Site Full of amazing Uk Crafters, if you're Looking for a UK alternative to Etsy well Crafter's Market UK is it, low fees for sellers mean better deals for buyers too!
Will Be adding Plenty More Gift Mugs to the site on my own shop Moon Mugs.

15. Februar 2023
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

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