After many years using a Phillips AutoSet CPAP it was time to try a new option. The team at CPAP Victoria made my shopping experience very pleasant and easy and The specials package also provided a fr... Mehr ansehen
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Das sagen Bewerter
Experience good. Minor glitch at start because your website indicated items found in a mask “starter pack”which apparently is no longer available for purchase. Once this was resolved, the order was pr... Mehr ansehen
Ruby from the Berwick location was extremely helpful in providing detailed information to ensure that the correct items were being provided the first time. Ruby also understood how important our need... Mehr ansehen
Vanessa was so helpful after being provided with frustrating/conflicting information from other CPAP sites and the directing Hospital. She sorted everything out straight away and went over and above,... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
CPAP Victoria is a proudly family-owned and operated business dedicated to helping people across Victoria achieve better sleep and improved quality of life. With over 16 conveniently located clinics, plus a strong online presence, we provide expert care, trusted advice, and access to the latest CPAP technology for the treatment of sleep apnea. Our philosophy is simple: combine world-class products with personalised, face-to-face service. Each of our clinics is staffed by trained consultants who take the time to understand every patient’s individual needs. From diagnosis and trial through to long-term therapy support, our team ensures that patients feel confident, comfortable, and cared for at every step of their sleep health journey. We stock a wide range of CPAP machines, masks, and accessories from leading brands such as ResMed, Philips, and Fisher & Paykel. Our clinics also provide in-person fittings, machine troubleshooting, and loan equipment when required—services that most online-only competitors cannot offer. At CPAP Victoria, we believe in making therapy affordable and accessible. We regularly run promotions, offer trade-in deals, and provide ongoing support to help patients get the best value from their equipment. Above all, our focus is on empowering patients with the knowledge, tools, and confidence they need for long-term success in CPAP therapy.
Kontaktinformationen
Victoria, Australien
- 1300 750 006
- info@cpapvictoria.com.au
- cpapvictoria.com.au
Sleep Apnoea Diagnosis: What's Next?
4.7
Hervorragend
3421 Bewertungen
Bittet Kunden um Bewertungen
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I had a stock out on one item but i…
I had a stock out on one item but i loved the communication and options given by customer service who were a great help.
12. März 2026
Antwort von CPAP Victoria
Hi there,
Thank you so much for your wonderful 5-star review! 🌟
We’re so glad to hear that our customer service team was able to help and keep you informed, even with a stock shortage. Providing clear communication and helpful options is always our goal! 😊
We truly appreciate your kind feedback and support, and we look forward to assisting you again in the future.
Best regards,
The CPAP Victoria Team
Antwort von CPAP Victoria
Hi,
Thank you so much for your 5-star review! 🌟
We’re so glad to hear you were happy with the speedy delivery, getting your order to you quickly is always our priority! 😊
We truly appreciate your support and look forward to helping you again in the future.
Kind regards,
The CPAP Victoria Team
Avoid Aust Post carriers
the carrier you used for delivery was awful. Australia Post contractors are terrible. i was sent a text at 930 am to ask if i was okay to have item left, and then delivery driver did not ring bell, nor knock and left a card to say i was not at home, so took item to a post office. Would have been easier and less hassle to drive to a store location and pick it up myself.
10. März 2026
Antwort von CPAP Victoria
Hi there,
Thank you for taking the time to share your feedback, and I’m really sorry to hear about your delivery experience, I completely understand how frustrating and inconvenient this would have been.
While we do our very best to dispatch orders promptly, once parcels are handed over to Australia Post, there is unfortunately a limited amount of control we have over how deliveries are handled. That said, your experience is certainly not what anyone would expect, especially after confirming it was okay for the item to be left.
It may be helpful to provide this feedback directly to Australia Post, as it allows them to address the issue with the delivery driver and improve their service.
We truly apologise for the inconvenience this has caused and appreciate you bringing it to our attention.
Warm regards,
The CPAP Victoria Team
Antwort von CPAP Victoria
Hi there,
Thank you for taking the time to share your feedback.
We’re sorry to hear that you found our pricing expensive, and we completely understand how important value for money is. We always aim to offer competitive pricing alongside quality products and support, but we appreciate that this may not always meet expectations.
Your feedback is really valuable to us, and we’ll certainly take it on board as we continue to review our pricing and offers.
Thank you again for your honesty and support, it truly means a lot.
Warm regards,
The CPAP Victoria Team
Fantastic service
My mask was ready to be picked by wife as I'm in hospital, I had paid for debit card online to be picked up at Berwick branch
3. März 2026
Antwort von CPAP Victoria
Hi there,
Thank you so much for your wonderful 5-star review! 🌟
We’re so glad to hear that your mask was ready and waiting for pick-up at our Berwick branch, we’re always happy to help make things easier, especially while you’re in hospital. 😊
We truly appreciate your support and kind feedback, and we wish you a smooth and speedy recovery!
Best regards,
The CPAP Victoria Team
Prompt delivery
6. März 2026
Antwort von CPAP Victoria
Hi,
Thank you so much for your 5-star review! 🌟
We’re delighted to hear that you were happy with the prompt delivery, getting your order to you quickly is always our goal! 😊
We truly appreciate your support and look forward to assisting you again in the future.
Best regards,
The CPAP Victoria Team
Quick service from ordering to deliver…
Quick service from ordering to deliver no hassles thank you
5. März 2026
Antwort von CPAP Victoria
Hi,
Thank you so much for your wonderful 5-star review! 🌟
We’re so happy to hear that your experience from ordering to delivery was quick and hassle-free, that’s exactly what we aim to provide! 😊
We truly appreciate your support and look forward to helping you again whenever you need us.
Best regards,
The CPAP Victoria Team
it was super easy to communicate via…
it was super easy to communicate via email and got sent the link to the item I was looking for. Simple and easy
6. März 2026
Antwort von CPAP Victoria
Hello,
Thank you so much for your wonderful 5-star review! 🌟
We’re thrilled to hear that communicating via email was simple and that you were able to quickly get the link to the item you needed. Making things easy and straightforward for our customers is exactly what we aim for! 😊
We truly appreciate your support and look forward to helping you again whenever you need us.
Best regards,
The CPAP Victoria Team
Ordered replacement masks and they…
Ordered replacement masks and they arrived within two days which was great.
2. März 2026
Antwort von CPAP Victoria
Hi there,
Thank you so much for your wonderful 5-star review! 🌟
We’re delighted to hear that your replacement masks arrived so quickly, getting your orders to you promptly is always our goal! 😊
We truly appreciate your support and look forward to assisting you again whenever you need us.
Best regards,
The CPAP Victoria Team
Always patient and great.
Always patient and great, everyone took the time to answer any questions I had. It really helped the process getting a cpap machine.
28. November 2025
Antwort von CPAP Victoria
Hi,
Thank you so much for your wonderful 5-star review! 🌟
We’re so glad to hear that our team was patient and took the time to answer all your questions, making the process of getting a CPAP machine easier is exactly what we aim for. 😊
We truly appreciate your kind words and support, and we look forward to helping you anytime you need us!
Best regards,
The CPAP Victoria Team
Improved health.
Very good price, arrived a lot sooner than expected. Have only been using CPAP machine for a short while, but already noticing vast improvement in my health.
2. März 2026
Antwort von CPAP Victoria
Hello,
Thank you so much for your wonderful 5-star review! 🌟
We’re thrilled to hear that your CPAP machine arrived quickly and at a great price, we are so happy to hear that you’re already noticing improvements in your health! That’s exactly why we love what we do. 😊
Thank you again for your kind feedback and support, and we look forward to continuing to assist you on your sleep journey!
Best regards,
The CPAP Victoria Team
Antwort von CPAP Victoria
Hi there,
Thank you so much for your amazing 5-star review! 🌟
We’re so happy to hear that your online purchase went smoothly, and that you were pleased with our prompt responses and fast delivery. It’s wonderful to know everything was spot on! 😊
We truly appreciate your support and look forward to helping you again whenever you need us.
Best regards,
The CPAP Victoria Team
Quick delivery thank yiu
3. März 2026
Antwort von CPAP Victoria
Hi there,
Thank you so much for your lovely 4-star review! 🌟
We’re so glad to hear your delivery was quick, that’s exactly what we aim for! 😊
We truly appreciate your support, and thank you again for your kind feedback.
Kind regards,
The CPAP Victoria Team
Antwort von CPAP Victoria
Hi,
Thank you so much for your kind review! 🌟
We’re really glad to hear you found our staff friendly, that means a lot to us 😊
We also appreciate your feedback regarding pricing. We always aim to be as competitive as possible while providing quality products and support, and your comments will definitely be taken on board.
Thank you again for your support, and we hope to assist you again in the future!
Warm regards,
The CPAP Victoria Team
Will get my custom again
Easy and efficient to order via website and products delivered fast and at reasonable prices. Have a good range of CPAP products & accessories and most brands are catered for.
24. Februar 2026
Antwort von CPAP Victoria
Hi,
Thank you so much for your wonderful 5-star review! 🌟
We’re thrilled to hear that you had a positive experience shopping with CPAP Victoria, it’s great to know you found the website easy to use, the delivery fast, and the pricing reasonable. We’re also glad our range of CPAP products and accessories met your needs 😊
We truly appreciate your support and look forward to helping you again next time!
Best regards,
The CPAP Victoria Team
It was the usual seamless experience
It was the usual seamless experience. Price was good, ordering was easy, stuff turned up as advised.
26. Februar 2026
Antwort von CPAP Victoria
Hi there,
Thank you so much for your wonderful 5-star review! 🌟
We’re so happy to hear you had another seamless experience with CPAP Victoria, from great pricing and easy ordering to receiving your items as expected. That’s exactly the experience we strive to provide! 😊
We truly appreciate your continued support and kind feedback. We look forward to helping you again whenever you need us!
Best regards,
The CPAP Victoria Team
Antwort von CPAP Victoria
Hello,
Thank you so much for your 5-star review! 🌟
We’re delighted to hear you had a great experience with CPAP Victoria, your kind words truly mean a lot to our team. 😊
We really appreciate your support and look forward to helping you again whenever you need us!
Best regards,
The CPAP Victoria Team
Fast shipping.
23. Februar 2026
Antwort von CPAP Victoria
Hi,
Thank you so much for your 5-star review! 🌟
We’re really glad to hear you were happy with the fast shipping from CPAP Victoria, that’s something we always strive to provide for our customers. 😊
We truly appreciate your support and look forward to helping you again in the future!
Kind regards,
The CPAP Victoria Team
Best place to buy anything CPAP
My order had to be split and I was kept informed by Ruby about the availability and delivery time of both parts.
CPAP Victoria will be my go to for all things CPAP related and I will recommend them to anyone looking for anything CPAP.
25. Februar 2026
Antwort von CPAP Victoria
Hi there,
Thank you so much for your amazing 5-star review! 🌟
We’re truly honoured to be your go-to place for all things CPAP. It’s wonderful to hear that you were kept informed about your split order and delivery timelines, clear communication is something we always strive for at CPAP Victoria.
Your recommendation means so much to us, and we really appreciate your kind words and support. Thank you again, and we look forward to helping you anytime you need us! 😊
Best regards,
The CPAP Victoria Team
service was excellent
25. Februar 2026
Antwort von CPAP Victoria
Hello,
Thank you so much for your wonderful 5-star review! 🌟
We’re delighted to hear you found our service excellent, that truly means a lot to our team. 😊
We really appreciate your kind feedback and support, and we look forward to helping you again whenever you need us!
Best regards,
The CPAP Victoria Team
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