Parcel I sent was not received. Courierpoint said it was showing as received on the UPS website. It wasn't received. All CCTV was looked at. Courier point failed to inform UPS of the lost parcel insp... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Terrible company. My company has used them a lot over the last few months. We hit problems a few months back with a couple of orders getting stuck in transit / lost and their customer service has... Mehr ansehen
Used Courier Point to schedule a shipment from the UK to USA, Fed Ex. There was a hiccup in the scheduled pickup, but Courier Point rescheduled. Everything went to schedule and received in record time... Mehr ansehen
We had to make an urgent shipment to Iceland DDP (delivered duty paid) and Courierpoint were extremely helpful. It took a little while to sort it out but they helped us through each stage and the deli... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Fraud Warning : If you have received an email requesting unsolicited payments please delete it and do not click on any links. This is not from our Company or servers, we do not send out unsolicited emails. Company Profile : We have over 20 years experience providing reliable leading branded domestic and international courier services at discounted rates to businesses and private individuals. We also have some of the best e-commerce integration tools, enabling business automate their shipping quotes, dispatches and tracking needs. Enabling our clients to save time, trouble and money on their delivery needs. All supported by our award winning customer service team. Please get in touch in you have any questions or would like a demo on any of the services. Courierpoint.com
Kontaktinformationen
Bradley House, St.Albans.Lane, London, NW11 7QE, Vereinigte Staaten
- 020 8731 8653
- courierpoint.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good services and easy to use.
Super impressed!
Super impressed!
I am so impressed with this company’s fast & efficient service. I had researched various other couriers & found that Courierpoint had the most consistent & best reviews on trustpilot. I placed my ‘Express’ order online on Sunday night & my parcel was picked up from my house - Rainham, Essex UK by noon the next day (08/02/2021) and delivered to Ontario, Canada by 2:30pm on Wednesday (10/02/2021) as stated on their website.
The process was very easy & simple and the tracking information was spot on! Well done Courierpoint, I will definitely be using your services again!
Booking was easy
Booking was easy. I went to the drop point with the required documents and it was a five minute job there. Delivered in 3 working days.
All round good service particularly…
All round good service particularly given the price except the document pick up. They do not give a time estimate so potentially you have to wait around all day waiting for their arrival. Not very efficient. Other companies provide a 2 hour window which is just fine.
Disappointing, to say the least
After filling out all the data on the website and paying for the shipping, I was emailed two files and instructions for scheduling collection of my parcel. The files they sent were a barcode label and the invoice containing a description of the items shipped and their values. After a few attempts, I was answered by their customer service and managed to schedule my collection, confirming by phone that all the box and all the sheets were in order. The carrier arrives at the end of the day and refuses to take my parcel because, according to him, a declaration of the items was missing. I explained that the invoice contained this information indeed and that I could make a copy or write with my own hand for him to collect. He refused it and said it had to be a separately printed document, which had never been requested or mentioned in the email I received with the instructions. But, what could I do? I had to reschedule the collection for the next day (Friday) and make up a declaration as the carrier asked, without any information from the company on how or in what language this document had to be written, since it is an international shipment. The carrier does not arrive on Friday. I call him in the late afternoon and he apologizes for FORGETTING to collect my parcel and reschedules it for Monday. Will he come? Very disappointing and upsetting service. I would like to know how I will be compensated for this inconvenience and for the delay in delivering my parcel. Apparently, the only agile phase of this process was the charging. Unfortunate!

Antwort von Courierpoint.com
Repeat Customer
The website is very easy to navigate to generate a quote and then to book the service required, Always a very efficient reliable service from quote, collection and right through to delivery.
Wasted effort
One collection refunded and cancelled no explanation. A LOT of work for nothing. Conflicting advice from online help. Not impressed.

Antwort von Courierpoint.com
Fed ex very good service
Brilliant service!
Never had a problem with this service! Excellent value for money and parcels are delivered within a day or two from the UK to America! Highly recommed!!
Excellent service.
Excellent.
Easy, fast, reliable. I've sent two packages so far to USA, and they have been delivered safely and intact within 48 hours of being collected from my front door.
EXCELLENT SERVICE
I am a regular user of Courierpoint.com and have found the service excellent at all times, customer service are very helpful.
Disappointed
Disappointed, I thought I’d found a great price for an express service.I had booked and paid for DHL express delivery from UK to Malta online .My parcel arrived and I had to pay €22 euro to release it ,( low value personal items) then after it had not arrived by the afternoon we called only to be told our parcel had gone to Gozo Instead of Malta and we would have to wait another day for it to come back! So my husband had to take half a day off work and take the ferry to Gozo as we needed the package that day .
I would say sending my package to another Island was a fairly notable mistake!

Antwort von Courierpoint.com
Fast and efficient service
Very bad, the company, the service and the client support
One my first delivery they break my bag and didn't bother with my complaints, always an excuse in the small letters, summing up they don't take responsibility in any case! Now on my second delivery they lost my parcel and for 3 months now that the company instead of solving the problem with UPS, the only thing they do it's forward emails back and forth!!!

Antwort von Courierpoint.com
Fantastic servive
Fantastic servive. FedEx picked up about 1pm Wednesday 23rd & delivered on Christmas Eve in New York City about 9am. So happy.
Really fast delivery
Really fast delivery.
It was picked up here in United Kingdom on the 21st of December and arrived in the USA on the 23rd of December. Unbelievable! Really happy! This is my second time using courier point. Really reliable and fast delivery! Will definitely use it again! Will definitely recommend it!
Price, ease of use and reliability.
The price beat the courier's quote for the same service.
Website easier to use than the courier's site.
Collection and delivery as promised by a well known international courier.
Outstanding !
The service was efficient, professional and very friendly and courteous. Although we had a number of questions, nothing seemed too much trouble and we were delighted at the service we received. Collection and delivery to the U.S. were all completed without a hitch and far more quickly than the carriers we had used previously, and all at a significant saving. Excellent service which we thoroughly recommend.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







