After thirteen days, my order finally arrived. At first, I was disappointed with the delay and the lack of updates. But once I received the products, which look genuine and of good quality, I change... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My experience with Cosmo Direct was fluid and prompt. Customer service was quick to respond and shipping internationally was a smooth as possible. The products were as exactly as expected. We look for... Mehr ansehen
I really appreciate the quality, freshness, and speed of shipping. Thank you so much. I will order again.
great price, fast shipping BUT expires in 5 months
Unternehmen hat geantwortet
Kontaktinformationen
Rua Da Alfandega 57, 9000-57, Funchal, Portugal
- 786-941-6100
- info@cosmodirectsupply.com
- cosmodirectsupply.com
I’d like to leave a positive review for…
I’d like to leave a positive review for Cosmodirectsupply and especially for Dan, who assisted me with my order.
Dan was very responsive, patient, and helpful throughout the entire process. He took the time to answer my questions and guide me when there was some confusion with shipping and payment, and I really appreciated his calm and professional communication.
Thank you for the support and good customer service — it made a stressful situation much easier to handle.
15. Januar 2026
Bewertung ohne vorherige Einladung
Great prices and great service I…
Great prices and great service I definitely recommend!
25. November 2025
Bewertung ohne vorherige Einladung
Great experience, great prices
Great experience, fast shipping and amazing product! 100 percent recommend!
12. November 2025
Bewertung ohne vorherige Einladung
Very helpful customer service.
28. Oktober 2025
Everything was great
Everything was great. The products are original and the shipment was fast.
2. Oktober 2025
Excelente service and delivery
29. August 2025
no adequate order follow up
6. September 2025
Antwort von Cosmodirectsupply
Thank you for your feedback. We strive to ensure clear and timely communication with all of our clients. In response to your inquiry, we had already sent you a detailed message via WhatsApp, but it seems you may not have had a chance to view it yet.
Please feel free to check your messages or reach out to us directly at +1 (786) 941-6100 or info@cosmodirectsupply.com so we can assist you right away.
We value your business and would appreciate the opportunity to resolve this matter to your satisfaction.
Slow shipping , Worth the Wait
After thirteen days, my order finally arrived. At first, I was disappointed with the delay and the lack of updates. But once I received the products, which look genuine and of good quality, I changed my mind. That’s why I’m updating my review. Hopefully, future orders will be handled more smoothly, but overall I’m happy with the quality of the items I received.
Best regards,
Prof Dr raeissadat
4. September 2025
Antwort von Cosmodirectsupply
Thank you very much for your updated review, Prof. Dr. Raeissadat. We truly appreciate your feedback.
From the date of your order, the total turnaround was 8 business days. While this is slightly longer than our usual 5–7 business day timeframe, we are glad to hear that you were satisfied with the quality and authenticity of the products once they arrived.
We’re pleased you reconsidered your initial impression, and we look forward to making your future experiences smoother and faster. Your satisfaction is very important to us, and we’ll continue working hard to improve.
Antwort von Cosmodirectsupply
Hello Heidi,
We received your email yesterday regarding 2 packs of PDO Threads missing from your order. Please note that due to the time difference between America and Europe, we only received your message at around 9 PM our time.
That said, your inquiry has already been responded to via phone, WhatsApp, email, and now Trustpilot. Unfortunately, we had not heard back from you through any of these channels until now.
We kindly ask that you please respond through any of the communication methods above so that we can promptly resolve this matter for you. We are committed to ensuring your satisfaction and appreciate your cooperation.
Thank you,
Cosmo Direct Supply Team
I really appreciate the quality
I really appreciate the quality, freshness, and speed of shipping. Thank you so much. I will order again.
29. Juni 2025
My experience with Cosmo Direct was great
My experience with Cosmo Direct was fluid and prompt. Customer service was quick to respond and shipping internationally was a smooth as possible. The products were as exactly as expected. We look forward to doing more business with them.
26. Juni 2025
Great price for quality products
Great price for quality products! Saved a lot of money!
1. Juli 2025
I've had a fantastic experience with this company! Their products are high quality, reliable, and exactly as described. You can tell they really care about what they do—from the thoughtful packaging t
I've had a fantastic experience with this company! Their products are high quality, reliable, and exactly as described. You can tell they really care about what they do—from the thoughtful packaging to the performance of the items. Customer service is responsive and helpful, which makes the entire experience even better. I’ll definitely continue to shop with them and highly recommend them to anyone looking for great products and trustworthy service!
5. Juni 2025
Cosmo Direct Supplies has been super…
Cosmo Direct Supplies has been super reliable for my business. They have a huge selection of products, which makes it easy to find everything I need in one place. Shipping is fast and always on time, and the items arrive well-packaged. I’ve had a great experience so far
4. März 2025
Bewertung ohne vorherige Einladung
Highly recommend 10/10
Ordered from here a couple times. Reliable, great product, and awesome customer service
1. Mai 2025
Bewertung ohne vorherige Einladung
Amazing encounter
Had a fantastic experience dealing with CDS. Loved their professionalism and efficiency. I would recommend to all professionals looking for injectables at distributor pricing!
16. Mai 2025
Bewertung ohne vorherige Einladung
Very easy to navigate
Very easy to navigate, fast shipping, I’m happy to continue using Cosmo
15. Mai 2025
Bewertung ohne vorherige Einladung
Quick and efficient
Quick, reliable and good communication
16. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Cosmodirectsupply
Thank you for your feedback! I'm pleased to hear that you were happy with our pricing and fast shipping, and that the fulfillment process was seamless.
However, I sincerely apologize for the shorter expiry date on your product. We always aim to provide a standard 1-year expiry, and I understand how important that is for your planning and inventory needs.
For future orders, if expiry dates are a concern, feel free to reach out to us in advance via SMS, call, WhatsApp at (786) 941-6100, or by email at info@cosmodirectsupply.com. We’ll be more than happy to provide all necessary details before processing your order.
Thank you again for your support—we look forward to serving you better next time!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.