Excellent service! I called after losing my car key, and Victoria was incredibly helpful in assisting me with retrieving it. From the moment I spoke to her, she was kind, professional and reassuring,... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
First time lost car key card & house keys. Going on holiday Thursday evening, stressful. But each staff I chatted with, were professional, knowledgeable, polite, quick to respond & follow up. Mobile c... Mehr ansehen
Unternehmen hat geantwortet
Effective, quick, on time, highly skilled and knowledgeable workers in all aspects, a great deal of passion put in solving the matter. Can't put down any faults. One ring one day, two days to eliminat... Mehr ansehen
Unternehmen hat geantwortet
I had excess protect with CoPlus through my car insurer. Whilst my car insurer left alot to be desired (1st central im looking at you with your hidden excess charges) , Coplus delivered some of... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Versicherungsagentur
- auch in
- Callcenter
- Geräteversicherung
- Rechtsservice für Bagatellschäden
- Unfallversicherung
Vom Unternehmen geschrieben
At Coplus, we’re dedicated to providing outstanding service with a genuinely customer-first approach. We are a leading UK provider of breakdown assistance, motor, legal and property insurance solutions, alongside expert claims handling and 24/7 outsourced support for a wide range of businesses. We also design and deliver white-labelled solutions for many large and well-known organisations across the UK, allowing their customers to benefit from the same high standards of service, care and expertise that sit at the heart of everything we do. Transparency and integrity are fundamental to how we operate. That’s why we only seek organic customer feedback, our Trustpilot page is never edited or filtered, and we don’t remove negative reviews. Instead, we see every piece of feedback as an opportunity to learn, improve, and continue delivering dependable, high-quality service our customers can trust.
Kontaktinformationen
Vereinigtes Königreich
- coplus.co.uk
4.7
Hervorragend
405 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Lost keys
Lost keys
Chap called Lee turned up, very efficient and polite, done it in very quick time
Cannot fault
24. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Coplus
Thank you so much for your lovely feedback! 😊 It’s fantastic to hear that Lee provided such efficient and polite service. We’ll be sure to pass on your kind words to him—it will mean a lot!
Super fast service
Lost my car keys and got replaced in few days, fantastic service and friendly driver, I thought it would have taken ages to get a new key registered once he came, but it was super fast, literally less than 20 min, A+, 10/10.
22. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Coplus
Thank you for the fantastic review! 😊 We're thrilled to hear that you had such a positive experience and that your replacement key was sorted so quickly. Our team works hard to ensure everything is as smooth and efficient as possible.
Brilliant service!
Brilliant service!
Got new key through insurance, very efficient and quick service. Amazing engineer on the day. I was kept well informed throughout.
23. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Coplus
Thank you so much for your lovely feedback! We're thrilled to hear that you found the service efficient and quick, and that our engineer left such a positive impression. Keeping you informed throughout the process is something we strive for, so it’s great to know we hit the mark.
Easy and efficient.
Claimed for a new key through my insurance and was receiving a call to confirm before I’d finished the original call! Was kept updated but wasn’t bombarded with calls. Locksmith rang when he was on his way and came at the correct time. He was pleasant and efficient. Couldn’t pick a fault if I tried. It would be nice if all companies operated in this way with staff like theirs.
19. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Coplus
Thank you so much for your wonderful feedback! We're thrilled to hear that your experience was so positive, from the timely updates to the efficient and friendly locksmith. We strive to make every step of the process smooth and stress-free for our customers, and it's great to know we met that standard for you. Your kind words about our staff are truly appreciated, and we will be sure to share them with the team.
Excellent service from start to finish…
Excellent service from start to finish extremely satisfied locksmith was very polite and helpful would recommend great job done by all
14. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Coplus
Thank you so much for your wonderful feedback! We're delighted to hear that you were extremely satisfied with the service and found our locksmith polite and helpful. Your recommendation means the world to us, and we're thrilled to have done a great job for you.
The locksmith was polite and helpful.
The locksmith was very helpful and pleasant to deal with, came on time, got the job done quickly and efficiently. Fixed my broken key and also provided me with a new one, Very pleased with my new key and the service provided:) Thank you!
9. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Coplus
Thank you so much for your wonderful feedback! We're delighted to hear that our locksmith was helpful, punctual, and efficient in resolving your issue. It's great to know you're pleased with your new key and the service provided. We'll be sure to share your kind words with our team.
Very fast
Very fast, get on with the job, very kind and pleasant to talk to, both the people on the phone and the people who arrive to do the job.
Replacement key works great.
6. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Coplus
Thank you for your lovely review! We're thrilled to hear that our team made the process quick and seamless for you, and that you found everyone—from our phone team to the technicians—kind and pleasant. Your feedback means a lot to us, and we'll be sure to share your kind words with the team.
Excellent service
4. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Coplus
Thank you for your kind words and for taking the time to leave us this review! We're delighted to hear that you found our service excellent.
Great service
Jordan was efficient and got our key sorted in no time. Great friendly service. Recommended
2. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Coplus
Thank you for your lovely feedback! We're thrilled to hear that Jordan provided efficient and friendly service, getting your key sorted so quickly. Your recommendation means a lot to us, and we'll be sure to share your kind words with Jordan.
locksmith for replacement car key
The locksmith was quick, on time, efficient and communicated well with me. Happy with my new replacement key.
2. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Coplus
Thank you for your wonderful feedback! We're so pleased to hear that the locksmith was prompt, efficient, and kept you informed throughout the process.
Very fast made the claim come out…
Very fast made the claim come out virtually straight away couldn't ask for a better service
19. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Coplus
Thank you so much for your kind feedback! We're thrilled to hear that your claim was handled quickly and efficiently. Providing excellent service is always our top priority, and it's wonderful to know we exceeded your expectations.
Excellent service
Excellent service. Quick response and good communication.
16. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Coplus
Thank you for your kind feedback! We're delighted to hear you had an excellent experience with our service, and that our quick response and communication met your expectations.
Super speedy service
Super speedy service! Replacement key provided within 24hrs of initial phone call. Everyone I spoke to was professional and friendly. Daryl the locksmith who came out to me was great, informing of me of exact time of arrival. Would recommend 100%
14. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Coplus
Thank you so much for your kind words! 🌟 We're thrilled to hear you received such speedy service and that our team, including Daryl, left such a positive impression. We pride ourselves on professionalism and keeping our customers informed every step of the way.
So easy and helpful from breakdown to…
So easy and helpful from breakdown to getting it fixed , great communication and great locksmith - very helpful and informative
14. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Coplus
Thank you for your wonderful feedback! 😊 We're so glad to hear the process was smooth and stress-free for you. Communication is key, and it's great to know our locksmith was both helpful and informative.
Very happy with the service I received…
Very happy with the service I received would recommend to everyone
12. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Coplus
We’re thrilled to hear you were happy with the service you received. Your recommendation means a lot to us. :)
Very happy, would recommend
Claimed for a replacement key through my insurance to this company, customer service from the representative over the phone was brilliant and booked a visit in. The gentleman who visited me today was lovely, I missed his first call and he managed to fit me in later and was a quick and simple process. Very happy with my new key, thanks!
9. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Coplus
Thank you so much for your wonderful feedback! We're delighted to hear that you had such a positive experience with our team, from the initial call to receiving your new key. It’s great to know the process was smooth and straightforward for you. We'll be sure to pass on your kind words to both the customer service representative and the technician.
An absolutely impeccable service
An absolutely impeccable service, perfectly coordinated, very pleasant locksmith , highly recommended
Thank you
8. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Coplus
Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our service and that our locksmith left a great impression. Your recommendation means the world to us, and we'll be sure to share your kind words with the team.
The communication throughout the…
The communication throughout the process was excellent from everyone involved. They were incredibly friendly, attentive, and truly took the time to listen and understand everything that was explained. The service was absolutely amazing!!!
4. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Coplus
Thank you so much for your fantastic review! 😊 We’re thrilled to hear that our communication and service exceeded your expectations. It’s wonderful to know that our team’s friendly and attentive approach made a positive impact. Taking the time to truly listen and understand your needs is at the heart of what we do, and your kind words mean the world to us.
Lost car key
The whole process of me losing a key a getting a new one was very good I had great service throughout the claim process and the engineer(Liam) who sorted my car key was very good, very swift and was very friendly and if I ever have an issue again I will be using them again
30. November 2024
Bewertung ohne vorherige Einladung
Antwort von Coplus
Thank you so much for your kind feedback! 🌟 We're thrilled to hear that your experience with us was smooth and efficient. Liam will be delighted to know he made a positive impact with his swift and friendly service.
Great service
Really good communication from all parties involved, really friendly, listened and understood everything explained to them. Amazing service!
27. November 2024
Bewertung ohne vorherige Einladung
Antwort von Coplus
Thank you so much for your lovely feedback! We're thrilled to hear that you found our communication clear and friendly, and that we truly listened and understood your needs. Providing amazing service is what we strive for, and your kind words mean the world to us.
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