CopilotIQ Bewertungen 

215
•
TrustScore 3.5 von 5

3.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My interactions with Copilot IQ have been incredibly helpful. They’ve utilized my health matrix to assist me in improving my current condition. The nurses who contact me with the program are very pers... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I feel encouraged to test my glucose frequently, and that someone cares what the readings are! I know they are watching, because I accidentally got a hi reading by having sugar on my finger and got a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have increased my appreciation to my nurse Iris who has guided me with what works and how the body response to nutrition and active life style. Surely my glucose level has stabilized since I signed... Mehr ansehen

Bewertet mit 1 von 5 Sternen

How you log in to the application, I get an error stating,:"we received an error, your information does not match our records" or to that effect. What do you have on record, how do I check the facts... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Häuslicher Pflegedienst
  2. auch in
  3. Anbieter von Diabetikerbedarf
  4. Diabeteszentrum

Vom Unternehmen geschrieben

We are on a mission to bring world-class care to seniors living with chronic conditions such as diabetes and hypertension. Our firm conviction lies in believing every patient deserves access to expert healthcare monitoring to receive personalized care, identify potential risks, consistent data collection, and experience thoughtful support. CopilotIQ differs from conventional care, which typically works off a single blood pressure and glucose measurement yearly. We zoom in and focus on collecting 1,000 times more readings and sharing the data with your current primary care team and a dedicated remote nurse to unlock a more detailed and holistic picture of your health profile.


Kontaktinformationen

3.6

Akzeptabel

TrustScore 3.5 von 5

215 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.6

Alle Bewertungen

(215)

2 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

I’ve only talked to a nurse once in months. I am hoping that I won’t have to be paying anything for this service as I was told

I’ve only talked to a nurse once. My first appointment for a call I held my phone for two hours and received no call. I asked originally if I could have appointments for the calls since I live in a very rural area and my phone doesn’t always ring. I have taken my BP and it was 171/101and you would think someone would check but I have only talked to a nurse once and she was very nice. Been using this since January 11,2024. Hopefully I won’t be charged for this service as I have heard, as I was told there were no charges.

11. Januar 2024
Bewertet mit 5 von 5 Sternen

REALLY GREAT EQUIPMENT

REALLY GREAT EQUIPMENT, EXCELLENT STAFF OF NURSES, FREE SUPPLIES, AND MY QUESTIONS ARE ANSWERED IMMEDIATELY...
COULD NOT BE ANY BETTER THAN WHAT IT IS NOW
LOVE IT!!!!!!!!!!!!!!

26. Februar 2024
Bewertet mit 5 von 5 Sternen

I feel encouraged to test my glucose AND BP

I feel encouraged to test my glucose frequently, and that someone cares what the readings are! I know they are watching, because I accidentally got a hi reading by having sugar on my finger and got a phone call/text message almost immediately! The fact that I keep the blood pressure monitor close to the glucose meter reminds me to take my BP frequently as well! Thank you for caring

5. März 2024
Bewertet mit 1 von 5 Sternen

I wouldn’t have given them one star

I wouldn’t have given them one star, very disappointed, I signed up 3-4 weeks ago and my nurse never called, I let them know and got another day and time and again no call. I called today to cancel and they said they would get me another nurse. I said no, my time is valuable and for them not to call leaves me the impression they don’t really care, just want my Medicare money
Please think twice before you sign up

1. März 2024
Bewertung ohne vorherige Einladung
CopilotIQ-Logo

Antwort von CopilotIQ

Hi Timothy, we are disappointed to hear you had this experience with us - thank you for letting us know. I want to assure you that we truly do care about you and each of our members. To help members navigate this issue we have opened our nurse line for members to request a call back from their nurse within 24 hours. Thank you for your feedback.

Bewertet mit 1 von 5 Sternen

It's really a scam

It's really a scam! And, they keep billing my account even though I stopped using them last year!!!!

They are supposed to have a nurse call you on a schedule and talk about your diabetes. The first call came in 2 weeks after I signed up then not again. I called to stop using them because of this...and then, a nurse called. I then decided it wasn't worth it...Also, they said I talked to a doctor...I did not.

When the nurse called she just wanted to know what I ate. That's it. No suggestions, no help at all. You can find more information from your doctor or online about what food to eat if that's all they do.

I think it's a company that just wants to bill
Medicare. That's it. DON'T USE THEM. Terrible.

13. Februar 2024
Bewertung ohne vorherige Einladung
CopilotIQ-Logo

Antwort von CopilotIQ

Hi Sandra, thank you for bringing this to our attention. I'm sorry to hear you didn't have productive calls with your nurse, as this is not our standard. We have double checked and confirmed that you have not been charged since you stopped using our program and our devices, you should have received a call from us confirming this. Thank you for your feedback as we are constantly aiming to improve our services.

Bewertet mit 1 von 5 Sternen

Better off going to drugstore and purchasing BP and sugar monitor and checking it yourself than to deal with the call center ppl that also do not help and are condesending

Nurse who is supposed to be a nurse never called for my allotted appointment time. She could not even send a quick short text explaining why she was unable the keep appointment
.I also see that this has happened to others. Some of us are elderly and very sick and have blockages of arteries.. I find that she is incompetent, unreliable, self centered ( she abiously doesn't care about others), if you have to call them other than for purchase, you will jirresponsible uncaring individual and am very disappointed with this lack of service. They seem to only care about getting paid from Medicare.

25. Januar 2024
Bewertung ohne vorherige Einladung
CopilotIQ-Logo

Antwort von CopilotIQ

Hi Judy, I'm sorry to hear you had this experience. We take this matter very seriously, as our team truly does care about the people that we work with and want you to have a positive experience with us. You deserve consistent and personal care when it comes to your health. Thank you for your feedback and your patience.

Bewertet mit 1 von 5 Sternen

How you log in to the how do you use the application "log in" application

How you log in to the application, I get an error stating,:"we received an error, your information does not match our records" or to that effect.
What do you have on record, how do I check the facts. My nurse and everyone that answers the calls has no idea how to provide help. One person told me he has elevating it to 'tech support' but I have NOT gotten a call back.
It's time to give up this system and find an organization that works!

19. Dezember 2023
Bewertung ohne vorherige Einladung
CopilotIQ-Logo

Antwort von CopilotIQ

Hi, I'm sorry to hear you are having issues with the app. A nurse will be reaching out to you shortly to confirm your information with to and help set up the app. We appreciate your patience with our tech support team as they work with us to resolve this for you. If you run into any issues or questions in the future, please call our nurse line at 888-920-1588 to be connected with a nurse as soon as possible. We are here to help you in any way that we can, and appreciate your patience while we get this sorted for you.

Bewertet mit 5 von 5 Sternen

Best program to keep you honest with blood sugar readings.

I needed something to make me accountable daily. This program was perfect. Because I know someone sees my numbers. Love that monitor, strips, needles, and blood pressure were free always. My nurses have been great. This program is for those wanting to lower their numbers and keep it that way. It's great.

13. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

I love the program

I love the program, but I cannot get the glucose strips I need. I told the nurse I was low last week, but she said there was an issue with getting them. I have 4 strips left. When can I get more?

17. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von CopilotIQ

Hi Frieda, we have sent new strips to you and they should be arriving in the next few days. In the future, if you need to request more strips, please call our nurse line at 888-920-1588 and we will have them sent as soon as possible. Thanks for letting us know, and we are glad you're enjoying our program!

Bewertet mit 1 von 5 Sternen

I have been a member for one month and…

I have been a member for one month and no one has called me..

6. November 2023
Bewertung ohne vorherige Einladung
CopilotIQ-Logo

Antwort von CopilotIQ

Hello! We would love to figure out what happened here and get you connected with a nurse immediately. Please call our nurse line at 888-920-1588 to connect with a nurse. We are so grateful for your patience.

Bewertet mit 2 von 5 Sternen

Update:Why Doesn’t My Nurse Ever Call Me?

Update: nurse was supposed to call me today at 4:45. I got an email saying it was scheduled for today at 4:45. Never happened. I don't think it ever will happen. If it ever does then I will leave a 5 star rating and share on Facebook. If it never happens well then of course I won't share. Or if I do I will simply be honest about my experience. That I do love the meter but once I run out of strips I've no idea how I will reorder them and that the calls from a nurse are non existent. So then I wonder... Is this some kind of scam?

I received my supplies right on time. I love the meter and the nurse that called me to help me set it up was great, kind and very helpful. An appointment was made for a nurse to call me weekly every Friday morning between 9:00-10:00 am. I have been in the program since the week before Labor Day and have never recieved anymore calls from any nurse at all. I really don’t understand why. I thought that was part of the program. I am quite discouraged at the lack of encouragement and wonder if the program is honestly what it claims to be or am I wasting my time. I do check my glucose every morning before breakfast as I was told to do but there is never any feedback and questions I have go unanswered. Will my nurse ever call me??

9. September 2023
Bewertung ohne vorherige Einladung
CopilotIQ-Logo

Antwort von CopilotIQ

Hi Sharon, thank you for bringing this to our attention. We will connect you with a nurse immediately. You can let your nurse know during your weekly calls when you are running low on strips and they will send more straight to you. We are glad that you received your supplies on time and love the meter. Please keep an eye out for a call from us. In the meantime, if you are looking to speak with a nurse, need device assistance, or trying to return a call to your nurse please call 1-888-920-1588. This line will connect you with a nurse to assist you or you'll have the option to leave a voicemail to be returned the same day if left before 4:00 PM EST. Thank you for your patience, please know that we are working to fix this immediately.

Bewertet mit 2 von 5 Sternen

I started a few months ago

I started a few months ago . I was told my health plan would be excepted . I spoke a nurse who ask questions about my health history great . Then I was assigned to RN . She told my equipment will be mailed to me . I called back to customers service to cancel me because I am not sure I am covered for this service.
Meanwhile I called my health insurance company to verify I was covered
I was told one the doctors is in my in network with my plan.
I got call from nurse asking me did I cancel my membership with them . I explained the confusion about not knowing how I was covered nurse told me she had check on my information is still in the system
She would call me back in a few days.
I didn’t receive a call so I called be asked for nurse
I was speaking RN she told me worked side by side with nurse
I told her about my problems. Nurse said she would be my nurse to monitor my readings etc. I received several calls on Friday from Nurse
Two months later I had not received a call 2 Friday in a roll I called Nurse I left a message and text a message about this matter. I received a call back from Nurse she told me my membership from state is in question will they license to give service to my state anymore. I was told to wait a week to what the decision will be made. I could still get the supplies sent me paid by my insurance but no support calls can made at this time . I cancel my membership because I didn’t feel I was told in a informal way about a change might come about. I feel that is poor business communication with patient and Nurse relationship

8. August 2023
Bewertung ohne vorherige Einladung
CopilotIQ-Logo

Antwort von CopilotIQ

Hello - thank you for your feedback and thank you for your patience through this. We value and prioritize transparency, which sounds like it was lacking here. We apologize for any confusion, and are grateful for your feedback.

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