Co-op Insurance Bewertungen 

4'535
TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I needed to make some changes to my car insurance. Michael was very helpful, very thorough and mindful of security. There was no fuss, no attempt to persuade me to by unwanted extras. I felt that he l... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Recommended by money supermarket, best ,reasonable price for a week away on holiday. Covers all of elements needed for travel, price much lower than the rest of insurers listed. Sites easy... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very easy to use app, With 3 different policies available Gold, Silver and bronze which made it easy to choose for my required circumstances. Very reasonable pricing too, would definitely recommend... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I have been trying to speak to someone about changing my car insurance. Ten minutes of god knows what about limitations etc and then a robot that can't understand English even when spelled out phonet... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Versicherungsgesellschaft
  2. Kfz-Versicherung
  3. Haushaltsversicherung
  4. Lebensversicherung
  5. Haustierversicherung
  6. Reiseversicherung

Über Co-op Insurance

Vom Unternehmen geschrieben

Protecting what matters most

Co-op Insurance has been protecting what matters most to people for over 150 years.

We see insurance as an opportunity to make a positive difference all over the UK.

We offer a wide variety of insurance including:

Supporting communities, it’s what we do

We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.

Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.

Our Co-op values

Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.

We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.

Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.

With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

4535 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.4

Alle Bewertungen

(4'535)

1'137 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

We were very surprised

We were very surprised, after checking other companies for price , Co-op came out tops so we took the silver , we had got medical issues and the price was good for us, 12 months for europe for 2 of us , well done co-op

8. September 2026
Bewertet mit 5 von 5 Sternen

great service

easy cheap and great deal

5. September 2026
Co-op Insurance-Logo

Antwort von Co-op Insurance

Good Afternoon Paul,

We're so happy to hear you found our offering easy, affordable, and a great deal! We truly appreciate your positive feedback.

Kind regards,

Zaynab

Bewertet mit 5 von 5 Sternen

It was easy to find

It was easy to find, and good value for money.

7. September 2026
Co-op Insurance-Logo

Antwort von Co-op Insurance

Good Afternoon Anthony,

We are so pleased to hear that you found our location convenient and our offerings to be a good value. Thank you for your wonderful feedback!

Kind regards,

Zaynab

Bewertet mit 5 von 5 Sternen

very good operator

8. September 2026
Bewertung ohne vorherige Einladung
Co-op Insurance-Logo

Antwort von Co-op Insurance

Good Afternoon,

Thanks for the lovely feedback and hope you enjoy any future travels!

Kind regards,

Zaynab

Bewertet mit 5 von 5 Sternen

Very well spoken Lady

Very well spoken Lady , no background noise, was quick and new what she was doing, the ladies name was Adelaide and it was a pleasure speaking to her.

8. September 2026
Bewertung ohne vorherige Einladung
Co-op Insurance-Logo

Antwort von Co-op Insurance

Good Afternoon,

We're so glad to hear you had such a positive experience and that our team member provided excellent service. We appreciate you sharing your kind words!

Kind regards,

Zaynab

Bewertet mit 5 von 5 Sternen

Easy to apply.

Easy to apply and very swift turnaround to receive the policy documents. Reasonable price.

6. September 2026
Co-op Insurance-Logo

Antwort von Co-op Insurance

Good morning Alan,

We're so glad to hear our application process was easy and that you received your policy documents quickly at a reasonable price!

Kind regards,

Zaynab

Bewertet mit 5 von 5 Sternen

Great easy to use no mess quotation

Great easy to use no mess quotation

6. September 2026
Co-op Insurance-Logo

Antwort von Co-op Insurance

Good Afternoon Claire,

We're glad to hear our quotation process was easy and mess-free for you. We appreciate your positive feedback!

Kind regards,

Zaynab

Bewertet mit 5 von 5 Sternen

Was looking for single trip travel…

Was looking for single trip travel insurance. I found co op insurance was a good policy at a great price. Took minutes to book as was so easy. Very happy with my experience

4. September 2026
Co-op Insurance-Logo

Antwort von Co-op Insurance

Good Afternoon Sharon,

We're so happy to hear that you found our single trip travel insurance policy to be a good fit and that the booking process was easy and efficient for you. We appreciate your positive feedback!

Kind regards,

Zaynab

Bewertet mit 5 von 5 Sternen

The agent dealing with my enquiry was…

The agent dealing with my enquiry was courteous,friendly and efficient.

7. September 2026
Bewertung ohne vorherige Einladung
Co-op Insurance-Logo

Antwort von Co-op Insurance

Hi Gerald

Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided. Thanks for insuring with us.

Kind regards
Leanne

Bewertet mit 5 von 5 Sternen

Very easy to use app.

Very easy to use app, With 3 different policies available Gold, Silver and bronze which made it easy to choose for my required circumstances.
Very reasonable pricing too, would definitely recommend to friends and family.

5. September 2026
Co-op Insurance-Logo

Antwort von Co-op Insurance

Good Afternoon David,

We're so happy to hear you found our app easy to use and appreciated the different policy options. It's wonderful that our pricing was reasonable and that you'd recommend us to friends and family. Thank you for your kind words!

Kind regards,

Zaynab

Bewertet mit 3 von 5 Sternen

I entered when applying for my policy…

I entered when applying for my policy to be posted to me rather than to be sent by email. It would have been appreciated if the policy confirmed also that the policy would be sent by post. Many thanks Mrs Marina Farrow.

3. September 2026
Co-op Insurance-Logo

Antwort von Co-op Insurance

Good Afternoon Mrs Farrow,

Thank you for taking the time to share your feedback.

We’re sorry for any confusion regarding the delivery of your policy documents.

I have emailed you with further details regarding this and hope this provides some clarification.

If you do not receive your documents in the post, please get in touch with our Customer Services team, who will be happy to assist you further.

Kind regards,

Zaynab

Bewertet mit 5 von 5 Sternen

Found doing the quote online was easy…

Found doing the quote online was easy and quick . Would use the coop again for travel insurance.

4. September 2026
Co-op Insurance-Logo

Antwort von Co-op Insurance

Good Afternoon,

We're so happy to hear that getting a quote online was easy and quick for you. We appreciate your kind words and look forward to assisting you with your future travel insurance needs. Thank you for your positive feedback!

Kind regards,

Zaynab

Bewertet mit 1 von 5 Sternen

No stars

No stars
Confusing took halfan hour to get to the right dept.
Quote was approx £535. Going up from £235 approx last year (4000) miles a year
No claims since last year ! absolutely disgraceful arogant female. Had to tell her to get off my phone. She did offer me over £100 discount ?????????? OMG !!!

She wondered why I was frustrated
My advice. DONT DO IT.....get a bike !!

After the usual spiel .(Wouldnt stop talking )

I think you have requested more information, so I will clarify the reasons why I was so frustrated with the attempt to contact you .
I tried to contact you by phone, and I used the phone number given to me online.
I then. after being cut off, got through to, what sounded like a ladies voice which was a recording.
I was told that I had the wrong number, and the recording told me they would put me through.
Again I was told I would be put through, the call had to be redirected.
SO The reason for my call was to ask, politely, if there could be a reason why the quote for next
years car insurance was over twice the price of this year.
i honestly thought it was a mistake or printing error !
The person came over as abrupt, and she never once apologised for the problems I had connecting
with you.
She was indifferent to the fact that you quoted me
£535, and this year was £253 ????
That was the whole point of the call !
She was indifferent to the reason I had called.
Her attitude was "Oh dear, what a shame, never mind "
She came over as disinterested. She did however say that I was shouting . I wasnt.
She then said she could look for a better price.
And kept talking over me. When she said she could knock a £100 that showed me that your prices are an insult and a joke.
There was no attempt to explain the new quote.
Again she couldnt have cared less.
I told her ide had enough.
That goes for any contact with yourselves, and the Coop in general. I hope this clarifies the situation.
The call start to finish was approximately 40 minutes and it should have been a" yes or no " reply.
I already had 6 quotes and none of them over £270

7. September 2026
Bewertung ohne vorherige Einladung
Co-op Insurance-Logo

Antwort von Co-op Insurance

Good afternoon Chris

I am very sorry to hear that you were unhappy with your renewal quote and that your experience didn’t meet your expectations, but I appreciate you bringing this to our attention. We’d like to take the opportunity to look into this further if that's okay, your details have been passed to the relevant team who will review this and be in touch.

Kind regards

Aysha

Bewertet mit 5 von 5 Sternen

Contacted Co-op Insurance to discuss renewal of home insurance

Contacted Co-op Insurance to discuss yearly home insurance policy, on speaking to agent and discussing changes that had happened since our last renewal the price went down, owing to the knowledge and professionalism of the agent we discussed further options that where available that have now been included and the new renewal price came in £32.00 cheaper, I was really surprised and had no hesitation in renewing for another year, great product and staff

7. September 2026
Bewertung ohne vorherige Einladung
Co-op Insurance-Logo

Antwort von Co-op Insurance

Hi Stephen

Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided and the price was competitive. Thanks for your positive feedback.

Kind regards
Leanne

Bewertet mit 5 von 5 Sternen

I got the coop insurance for my holiday…

I got the coop insurance for my holiday to Greece for a week.
It was easy and efficient to arrange and was instant the price was right as well, I'll definitely check it out next time I need it too

5. September 2026
Co-op Insurance-Logo

Antwort von Co-op Insurance

Good Afternoon Ellen,

We are so glad to hear that arranging your holiday insurance was easy and efficient, and that the price was right for your trip to Greece. We appreciate your positive feedback and look forward to assisting you again in the future.

Kind regards,

Zaynab

Bewertet mit 3 von 5 Sternen

Hmmmmm......

I had a really helpful call with a customer service person but he informed me they couldn't offer me a better price on the package I had despite no claims, no pre existing conditions and my dog only being 2. So I took out a new policy with them for the same package and saved myself £12.50 per month. Seems a bit mad that they can't offer better customer prices themselves. So the product is good but continued customer service is poor I'd say.

6. September 2026
Co-op Insurance-Logo

Antwort von Co-op Insurance

Good morning
Thank you for taking the time to leave a review. I’m sorry to hear that you are unhappy with the service you have received. We have arranged for an agent to contact you.
Thank you,
Jemma
The Purely Pets Team

Bewertet mit 5 von 5 Sternen

Easy on line form… even for me..🤣…

Easy on line form… even for me..🤣 medical question straight forward … happy with quote …
Of course you never want to claim and you can only really know how good they are when a claim is needed .. but I feel confident after filling form on line and then speaking them to confirm I had done everything correct.. lovely and informative staff… and all ailments covered.. Thank you..

3. September 2026
Co-op Insurance-Logo

Antwort von Co-op Insurance

Good Afternoon Carol,

We are so pleased to hear that our online form was easy to navigate and that you found our medical questions straightforward. It's wonderful to know that our team provided a helpful and informative experience, making you feel confident about your coverage. We truly appreciate your kind words and positive feedback!

Kind regards,

Zaynab

Bewertet mit 5 von 5 Sternen

Easy to sort out.....

3. September 2026
Co-op Insurance-Logo

Antwort von Co-op Insurance

Good Afternoon,

We're truly glad to hear that you found everything straightforward. Your positive feedback is greatly appreciated.

Kind regards,

Zaynab

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr