Commas Bewertungen 

245
•
TrustScore 2.5 von 5

2.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Same experience as people who comments below: while applying for an ETA, I stopped the process halfway and found out afterwards that 199USD was taken from my credit card. I never approved this amount... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Commas support team were super helpful, fast responses and thorough with their support tickets. I was able to get my tech issue resolved quickly with their guidance!

Bewertet mit 1 von 5 Sternen

Extremely poor. $10,000 funds withheld, with no responses from support, no reason. Claimed to "release" funds in 120 days, but over 6 months have passed with no follow up. Dissappointing.... Mehr ansehen

Bewertet mit 1 von 5 Sternen

On 21 september 2026 my girlfriend and i needed two UK ETA's for entry into the UK. Strangely enough, the Commas website appeared on top of other websites, including the UK Gov site. How in... Mehr ansehen


Kontaktinformationen

2.7

Mangelhaft

TrustScore 2.5 von 5

245 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 79 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.7

Alle Bewertungen

(245)

168 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

fanbasis is the go to

fan basis has a solid team, everything is very secure with them and they help me out with alot more than just simple payment processing. Highly recommend if anyone is looking for a merchant to partner with

25. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Smooth & Easy to Use Processor

Fanbasis is by far the best processor out there, super easy to use - the guys at fanbasis take good care of everyone, whenever there is a problem customer support fix really quickly without fail. On top of that really good API and a really easy to use platform. Honestly don't have anything bad to say about them .. that's hard to say when it comes to payment processors.

23. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The best processor on the market

By far the best processor on the market right now. Been using them for over a year now. Super easy to use and navigate, API blows the competition out of the water, and customer support is top tier - always going above and beyond. I don’t ever leave reviews but these guys deserve the praise

24. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I'd rate 6 stars if I could!

I have processed multi 7 figures through FanBasis over the past year without any payment holds or headaches.

Their team is on standby 24/7 for any assistance I may need.

Would highly recommend to anyone launching or scaling high-ticket coaching or low-ticket community.

24. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Shout out to Matias!!

Shout out to Matias, has been extremely responsive and made setting up like a breeze. Fanbasis has by far been the best out of the other options we looked at and what really set them apart was the support throughout everything

23. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Since the beginning of my experience…

Since the beginning of my experience with FanBasis I’ve had amazing support from Matias one of the representatives. He gave me some crazy valuable insight on how to structure my payment links for my closers. Great team overall, s/o Matias!

24. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

amazing

amazing. i used all the payment processors this is the best for sure

24. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

After they took 700$ from my account to…

After they took 700$ from my account to adjust flight they kept transferring me and putting me on hold. Finally ticket wasn't adjusted and they escaped with the money. These are scam and big cheaters. Be careful. They act professionally to decieve you. Big theives.

18. April 2025
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Rebhi — we’re sorry to hear about the difficulty you experienced. The situation you described doesn’t align with the types of transactions that normally take place on our platform, but we always want customers to feel secure.

If you have a question about a purchase you intended to make through FanBasis, our team is always available at support@fanbasis.com and happy to help with any platform-related concerns.

Bewertet mit 5 von 5 Sternen

Best Payment Processor

Hands down never experienced a better payment processor for my high ticket coaching business. They literally have INSTANT payouts even on the weekends lol. Incredible team on their end as well always supporting my business on their platform!

23. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Best processing team on earth

Best processing team on earth. If you’re a business owner, looking to scale, they will not only help you with the processing. But give you the right info to scale

23. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

FanBasis has been fantastic to work…

FanBasis has been fantastic to work with! The platform is easy to set up, payouts are clear and reliable, and everything runs seamlessly. A special thanks to my account manager, Drew, who has been outstanding—always responsive, knowledgeable, and genuinely committed to helping me succeed. That level of support really sets FanBasis apart. I highly recommend them to anyone looking for a trustworthy and supportive payment processing partner!

23. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My experience with FanBasis was nothing…

My experience with FanBasis was nothing short of amazing! From start to finish, everything was smooth, professional, and exceeded my expectations. Ross and Drew were beyond helpful throughout the process. They consistently went above and beyond to make sure I had everything I needed and felt supported every step of the way. Their knowledge, patience, and dedication truly stood out and made the experience even better.

I would absolutely recommend this company to anyone looking for a team that genuinely cares about their clients and delivers outstanding service. FanBasis has definitely earned my trust and my highest recommendation.

23. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutley fantastic customer service

Absolutley fantastic customer service. Not only is it elite payment processing, but their ability to resolve any problem that comes up is amazing, especially how fast their team attends to the matter. 10/10

21. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

5 star company

5 star company, excellent suite of effective services, and excellent support from our account manager Andrew. He's been extremely helpful in answering all questions we have, and providing excellent advice regarding areas to advance our business.

23. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

💯 % scam site

💯 % scam site. As soon as I gave them my card information, my bank contacted me saying my card was repeatedly been declined from use at atm’s. How odd how is it being used if I have the card in my wallet.stay away from FANBASIS!!

22. September 2025
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Luke — we take statements like this very seriously. All payments on FanBasis are processed securely through third-party regulated payment providers, and we do not have the technical capability to use or charge your card outside of your authorized purchase.

If your bank reported attempted ATM withdrawals, that activity did not originate from FanBasis, and we strongly encourage you to follow your bank’s fraud-prevention procedures to protect your account.

We are happy to investigate any FanBasis-related transaction if you email us at support@fanbasis.com
with the email or order number associated with your purchase. Our team is committed to security and transparent resolution of any verified issues.

Bewertet mit 1 von 5 Sternen

This company targeted me for a lead…

This company targeted me for a lead generation marketing. They called on schedule until they got my CC and then they stopped responding. I never received onboarding or passwords to sign in to my account. They immediately started to send me a lead which I followed up and on and even that was bogus. I am supposed to be able to start and stop service and get refunded for bad leads but since I have no way to get into my account and rep is no longer replying...I cannot do that and had to cancel my cc in order to stop them from charging. This is a scam

15. September 2025
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Thank you for your message.

We want to clarify that Fanbasis is not a scam or fraudulent company. We are a service provider that supports independent businesses in offering and managing their services online.

It appears you may have signed up with a seller using our technology. If you did not receive proper onboarding or have concerns about charges, please contact us at support@fanbasis.com with the details of your transaction, and we will help you identify the seller and assist in resolving the matter.

So funktioniert Trustpilot

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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