I shopped in the sale section and found a pair I really liked in the size I needed. The sale price was very competitive and the payment options made it even easier and affordable. I received confirmat... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I first saw the Cole Haan collection on line, they are a smart stylish shoe, so well done design team. My first purchase were saddle Ashland @£180 within 6 rounds of golf the heal stitching has g... Mehr ansehen
Unternehmen hat geantwortet
Mens GrandPro Luxe Slip-on Stichlite. I mistakenly thought the shoe would be the same as Quick-on range as in slip on while standing. Unfortunately slip on range have a soft back and you have to as... Mehr ansehen
I am officially hooked—I now own 6 pairs of Cole Haan shoes, and they are worth every penny. If you are on the fence about investing in a pair, just look at my closet. What started as buying on... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Cole Haan is a global performance lifestyle brand serving always-connected, active professionals with innovative footwear and lifestyle accessories. With a 90-year heritage, Cole Haan infuses its products with time-honored craftsmanship and modern innovation, making footwear and lifestyle accessories that customers wear from work, to workout, to weekend. Cole Haan’s mission is to inspire customers to live extraordinary lives.
Kontaktinformationen
Suite 1, 3rd Floor, 11-12 St James Square, , SW1Y 4LB, London , Vereinigtes Königreich
- contact@colehaan.co.uk
- colehaan.co.uk
4.6
Hervorragend
669 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 76 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Just love these shoes
Just love these shoes. Their soles are incredible. Like walking on air right from the getgo.
And great value too.
18. März 2026
Bewertung ohne vorherige Einladung
Excellent & Professional Customer Support Services
I experienced a small defect in my first Cole Haan pair of shoes. I contacted customer service for a feedback and complained about the case. Cole Haan customer support team were very responsive and offered me multiple options to sort the problem. I had a replacement pair delivered to my doorstep in less than 24 hours.
I ended up happy about both the support I got and my new CH shoes.
Many thanks to Cole Haan for handling this complain in a very professional and satisfactory way.
19. März 2026
Bewertung ohne vorherige Einladung
Greatly happy with my order
Greatly happy with my order
I must say that literally own 10 pairs of shoes and all are Cole haan.
This time I ordered online for the first time and the costumer service was fast and very responsive! 5 starts service
I purchased Men's ØriginalGrand 2.0 Wingtip Oxfords SKYWEAVE
Very sporty shoes yet a bit elegant.
Surprisingly light and seems to be very resistant.
5 starts product
13. März 2026
Bewertung ohne vorherige Einladung
Great website and quick delivery
Great website and quick delivery, I got a discount being a first time buyer.
Sadly the shoes have not been as comfortable as I was lead to believe they are and I have had to wear my old shoes today as they made my heals sore yesterday. What a shame, I was hoping for complete comfort.
10. März 2026
Bewertung ohne vorherige Einladung
I bought my first pair of CH shoes and…
I bought my first pair of CH shoes and they arrived within a few days. The quality looks excellent and they are very comfortable ORDER UK50696
27. Februar 2026
Bewertung ohne vorherige Einladung
The sizing feature on the UK website is…
While we love the products, unfortunately, the sizing feature on the UK website is confusing. I ordered the US size as indicated. They sent 1 size larger, and I now have no way to reapply the discount or recover the expedited shipping expense
24. Februar 2026
Antwort von Cole Haan UK
Hello Heidi,
Thank you for taking the time to share your feedback. We are sorry to hear of any confusion caused by our sizing. Please note that all of our shoes arrive with a US size on the inside of the product, but we offer UK and EU equivalents to these sizes with the UK size being the default option.
We can see that you ordered a UK 10.5 (a US 11.5), which would arrive with an '11.5 M' on the product. If this is not the size that you wanted, you're more than welcome to take advantage of our free returns service so that you can receive a refund. We'll be in touch shortly with a discount code for your next order.
We hope this helps and look forward to seeing you online in the future.
Many thanks,
The Cole Haan UK Team
High price, bad product
The price is incredibly high and the quality is poor. The customer service is pathetic and the delivery is the worst. Don’t buy again; Skechers is a much better option than Clark.
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Cole Haan UK
Hey Raza,
Thank you for taking the time to share your feedback, though just checking - is this perhaps a review for a different brand (Clarks)?
We can see your recent order and communication with us. The parcel took 2 days to reach you and the email from yourself in the late evening was followed up first thing in the morning, and followed by a check up the next day.
If it was not a mistake and you are unhappy with your recent order, you are more than welcome to take advantage of our free returns service. Our return page can be found on our website or you can reach out to us on email if you need a hand with this.
Many thanks,
The Cole Haan UK Team
great best shoes i have ever had
15. Februar 2026
Bewertung ohne vorherige Einladung
Brand for Life
Browsing through the page is so easy. Once ordered, delivered the next day. Shoes are so light and comfortable to wear. Found brand that I will stick for life!
Order Number UK50357
16. Februar 2026
Bewertung ohne vorherige Einladung
Simply the best!
I have been familiar with brand since I went to their store in NY 15 y ago.
Shockingly they still don't have standalone store in Uk.
Ordering online is sometimes hit and miss, due to sizing . However I have managed to buy online over 10 + pairs by now.
The quality is amazing, comfort, styles are superb. They design shoes for the feet. Not just make some shoes.
Speed for the delivery is excellent.
The website tend to offer smaller range of sandals than USA stores?
And the range is odd , who wants to wear mules or very high heels?
Even if I am not looking to buy new shoes I will browse their website and locate my next purchase.
I would love to work for this brand.
11. Februar 2026
Bewertung ohne vorherige Einladung
Great variety of designs to choose from…
Great variety of designs to choose from on their website.
The delivery was swift and quick. I love the product. Comfortable yet stylish
9. Februar 2026
Bewertung ohne vorherige Einladung
Great service and excellent trainers
Great service and excellent trainers. 4th pair and absolutely love them. Great quality and super comfortable.
10. Februar 2026
Bewertung ohne vorherige Einladung
I have purchased many new shoes from…
I have purchased many new shoes from Colehann. I find the Gents range and designs very on trend and amazingly comfortable.
I have now convinced my Wife to buy them.
9. Februar 2026
Bewertung ohne vorherige Einladung
From the moment I visited the Cole Hann…
From the moment I visited the Cole Hann website to finally wearing the shoes, the entire experience has been outstanding. Everything was seamless, the quality exceeded my expectations, and the shoes look absolutely phenomenal. I couldn’t recommend the brand highly enough fantastic job, and thank you!
4. Februar 2026
Bewertung ohne vorherige Einladung
What lovely trainers
What lovely trainers! I bought the GrandPro All Day Courts, and they not only look cool and original, they are true to size and very comfortable - probably the most comfy shoes I’ve ever had.
Ordered direct from their UK website and they were delivered in a couple of days.
Next problem is deciding my next pair…
3. Februar 2026
Bewertung ohne vorherige Einladung
Great trainers!
Love Cole Haan. Very good quality shoes, durable and super comfortable. I have been using CH for the last 20 years. I have over 40 pairs and I keep buying more. Never disappoints. I'm so pleased they have a UK online store. I don't have to wait to go to the US to get more shoes. I wish they also open a flagship store in the UK. Thank you guys!
ORDER UK49767
4. Februar 2026
Bewertung ohne vorherige Einladung
Amazing quality, Excellent customer service
I have been shopping from Cole Haan UK for three years, including personal and gifts for family. Their products quality never disappoints and their customer service is excellent, especially Bobby is super helpful.
7. Januar 2026
Bewertung ohne vorherige Einladung
Be careful
I bought a shoes by mistake and I immediately emailed after I purchased it, and requested for refund and cancel the order, they don’t respond, so be careful, very hard to get hold of them
24. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Cole Haan UK
Hello Sultan,
Thank you for taking the time to share your feedback. We are sorry to hear about your recent experience.
We have reached out by email to outline the next steps in place to resolve this and make it right. While we always aim to respond as quickly as possible, we understand this was frustrating and appreciate you bringing it to our attention.
We look forward to hearing from you and ensuring this is resolved for you as smoothly as possible.
Warm Regards,
The Cole Haan UK Team
Great service ordered 2 new pairs of…2 pairs of shoes ordered
Great service ordered 2 new pairs of shoes, delivered quickly and love the quality and comfort.
19. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Cole Haan UK
Hello Alistair,
Thank you for taking the time to share your thoughts. We're delighted to hear that you're enjoying your new shoes and that they arrived quickly!
We look forward to seeing you online again.
Many thanks,
The Cole Haan UK Team
I have been using Cole Haan for over…
I have been using Cole Haan for over ten years and found the service and comfort exceptional.
Will always stay with Cole Haan.
20. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Cole Haan UK
Hello Jas,
Wow ten years! That is incredible. Thank you so much for your kind words and support, they truly mean the world to us.
We're delighted that you still find the shoes comfortable and are happy with the service.
Here's to another ten years! All the best.
Warm Regards,
The Cole Haan UK Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.