I’ve taken 4 loans and paid two off and overall have had a smooth experience. Getting back my Bitcoin took a little longer than anticipated so worried me but it had arrived safely.

I don’t know yet if loan get be paid off from the collateral if value has gone up on collateral but would be ideal if it isn’t available yet.

Good loan process.... so far so good!

Shout out to Shu, Keanu, Chester and Mike! I transferred 24,000 XRP to Coinrabbit from my Crypto.com wallet on August 2, 2023. Unfortunately, I used the wrong tag and the coins didn't make it to my Coinrabbit account/loan. Coinrabbit, NOT Crypto.com, cared enough to spend nearly 2 weeks of their time getting my coins back to me. (I got my coins back on August 11, 2023) If it weren't for these guys, I would never have gotten my XRP back.... and we all know that 24,000 XRP is gonna be quite valuable during the Bullrun. Heck! It's worth $15,000 right now! That's alot to me.
Crypto.com needs customer service training from you guys. I've received 1 email from them and it directed me to their FAQs page. I'm closing my Crypto.com account right now.. and their defi-wallet.
Your customer service is invaluable as you guys stayed in contact with me constantly and I appreciated that.

Again, thank you so much for being with me during this time. I can wipe my tears away now. 😀

Thankfully yours,

~Amy

Really this is the worst.
I tried for loan 0.3 BTC then they are asking to deposit 0.3BTC for security deposit isn't this is the foolish thought

Was surprised by the variety of tokens and how quick I was able to get a loan. 5/5 would try it again🤩

Good job and you are doing a very good nice job over the app is the best

You guys recovered a loan to a person who was liquidated last summer.
Look on the reviews and they are about 3 people who loans are been recovered......
Totally unfair

Estoy muy satisfecho con el servicio, los recomiendo

I cannot express enough how impressed I am with their exceptional services. From the moment I initiated contact until the completion of my loan process, my experience was nothing short of outstanding. Coinrabbit deserves the highest accolades for their innovative approach and unwavering commitment to customer satisfaction and, important, security of our funds!

Great experience. Hassle-free registration, which I rarely see nowadays

got my funds quickly and that's all I care about

Excellent, no problems

Quick and easy process to obtain a loan leveraging some of my crypto assets. No complaints so far in the process.

-Repeat future client

In the middle of the night, at 02:26, an SMS is sent that the asset will soon be liquidated. Then at 02:30 the position was automatically liquidated. How should one please manage to increase the security in 4 minutes, if the position is closed in the middle of the process?

I have never experienced this with Nexo, for example. The information about the upcoming liquidation came much too late, so that no one could intervene at all.

Also, there is an extra fee for each action. A fee is charged at the time of admission and all interest is charged in advance for the entire month. If you increase the collateral, there is an extra fee. If you pay back the loan, there is an extra fee and the transfer costs.

All in all, I am not convinced.

EDIT:
After I spoke with Alex from customer support again, everything was then clarified to my satisfaction.

The loan was reopened and the liquidation was reversed. Thus, I was able to deposit additional collateral.

Thus a WIN-WIN for both sides.

I just made a loan here and i understand that in the next 24 hours my collateral will be returned to me and my loan repayed
I already received the loan

customer service was available and very kind
Its Beyond amazing and i dont understand how coinrabbit is not a household name

I was trying to buy back my loan during this past summer's ETH crash but got liquidated.
Coinrabbit unliquidated my loan and allowed me to pay it when they found out what happenned!

zero hassle. fast. lots of different currencies.

Have been using Coinrabbit for a while. No complaints so far. Customer service helpful.

I need help now thanks

I trust more CoinRabbit, than my own traditional bank in Brazil. Their support was always super agile and efficient. Had 2 small issues, while using the platform. One in the interface and the other with a delay in a deposit; but both problems were solved quickly and effective. I don't mind they are an anonymous team, and I like that they respect their customers privacy also. Funds can be tracked on-chain and they don't use customers funds like many other platforms do.