After buying a new bean to coffee machine I was overwhelmed by the choice of beans in the shops. Bought a supermarkets own brand and was sooo disappointed by how bitter it was. My son recommended Coal... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Love the monthly rotation of Black Gold, Anthracite , and Candle Light. All of them make great espresso and the rotation means I have a different taste to look forward to each month. Delivery is alwa... Mehr ansehen
Unternehmen hat geantwortet
I don't have to remember yo order my coffee. You send it at the right time. The coffee has an amazing taste. I have tried many different coffees from competitors, but they don't come close to Coa... Mehr ansehen
Unternehmen hat geantwortet
I have used Coaltown Coffee for many years now. I like the coffee and have tasted coffee from places I didnt know made coffee! There is a good variety of flavours too. Coaltown Coffee is a very rel... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We're a multi-award-winning specialty coffee roastery, proudly roasting in a post-industrial town in South West Wales. Every coffee we source and roast is chosen for quality, character and the people behind it. As a Certified B Corporation, we're committed to doing business the right way, supporting producers, our community and the planet. Visit our espresso bars, shop our online store, or purchase a coffee subscription to keep exceptional coffee landing on your doorstep. However you brew, we're here to help you make every cup a good one.
Kontaktinformationen
The Roastery, SA18 2LS, Ammanford, Vereinigtes Königreich
- 01269400105
- hello@coaltowncoffee.co.uk
- coaltowncoffee.co.uk
4.8
Hervorragend
1947 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Awesome Coffee
Been using Coaltown Black Gold as my "daily driver" coffee for almost 2 years. Always the same amazing quality, fresh beans, prompt delivery and great packaging. Highly recommend
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Coaltown Coffee
Thank you so much for your fab review Pete! We're so happy that you've enjoyed our coffee and are loving our service and packaging - we look forward to receiving your next order :) ~Coaltown
Quick delivery and the coffee is great
26. Mai 2026
Antwort von Coaltown Coffee
Thank you so much for your lovely review Ben! We're delighted that you've enjoyed our coffee and delivery service :) ~Coaltown
Great coffee and service
Great coffee and service. I know it’s out of your control but the package had been pierced and this was deep, cutting the box and the bag.
1. Juni 2026
Antwort von Coaltown Coffee
Hi Patricia,
Thank you so much for taking the time to leave a review.
I'm very sorry to hear that your order arrived with a damaged box and bag. Would you mind getting in touch with us at hello@coaltowncoffee.co.uk with a few more details and some photos of the damage? I'd really appreciate it, as it will help me investigate the issue further and ensure it doesn't happen again.
Thank you in advance, and I look forward to hearing from you.
Kind regards,
Rhia
Antwort von Coaltown Coffee
Thank you for your lovely review! We're so pleased you enjoyed the coffee, service and delivery experience.
Subscription service is great
Subscription service is great. On time each month and always something different to try. Delivery is prompt and notifications are accurate.
12. Mai 2026
Antwort von Coaltown Coffee
Thank you for your fantastic feedback! We’re so pleased to hear you’re enjoying the subscription service and discovering new products each month. It’s great to know the deliveries and notifications have been reliable too. We really appreciate your support and look forward to bringing you more exciting items to try!
Beautiful fresh coffee beans
Beautiful fresh coffee beans. Freshly roasted. Fast delivery. Taste amazing. Picked two to decide which one i want as a subscription. Will be setting up today. Highly recommend.
11. Mai 2026
Antwort von Coaltown Coffee
Thank you so much for the amazing review! We’re delighted you’re enjoying the freshness and flavour of the beans. Great choice trying two before committing to a subscription! Thank you again for the recommendation and support, it really means a lot to us!
Antwort von Coaltown Coffee
Thank you so much for the review. We’re really glad to hear your order arrived quickly and that everything was hassle-free, exactly how it should be. We appreciate the support and hope you enjoy the coffee!
Cant refund a clear and genuine mistake…
Cant refund a clear and genuine mistake purchase that was made. Inconsiderate people.
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Coaltown Coffee
We’re sorry to hear you’re disappointed with your experience. We do always try to be as understanding and helpful as possible when issues arise.
Unfortunately, once an order has been processed and manufactured, we’re not always able to offer refunds for mistaken purchases in line with our policy. That said, we never want customers to feel unsupported, and we appreciate your feedback.
If there’s anything still unresolved, please feel free to contact our customer support team directly and we’ll do our best to review the situation for you.
Excellent Coffee and Great Value Subscription
I’ve tried coffee subscriptions from a number of different companies over the years, but Coaltown Coffee has genuinely stood out. The coffee itself is consistently excellent — fresh, full of flavour, and clearly high quality — but what really surprised me was the value for money.
The subscription is straightforward, reliable, and offers far better quality than many more expensive alternatives I’ve used before. It’s quickly become my go-to coffee and I’d happily recommend it to anyone looking for great coffee without overpaying.
28. April 2026
Antwort von Coaltown Coffee
Thank you so much for your kind words and for choosing Coaltown Coffee. We’re delighted to hear that our subscription has stood out among the many you’ve tried over the years.
It means a lot to know you’re enjoying both the quality of the coffee and the value we aim to offer. We work hard to keep our subscriptions simple, reliable, and packed with freshly roasted coffee we’re proud of, so feedback like this really makes our day.
Thank you again for your recommendation and continued support, we’re thrilled to be your go-to coffee.
Very easy to use
Very easy to use website, ordered and arrived within a few days - very happy with the service and speed of delivery.
30. April 2026
Antwort von Coaltown Coffee
Thank you for your kind review! We’re so pleased to hear you found the website easy to use and that your order arrived quickly. We really appreciate your support and hope to see you again soon!
Antwort von Coaltown Coffee
Thank you very much for your kind words, we really appreciate it!
Great course on milk frothing
Great course on milk frothing. Excellent instruction from Alysha and great fun.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Coaltown Coffee
Thank you for taking the time to leave this feedback. We’re really glad you enjoyed the milk frothing course and had fun with Alysha’s instruction. We’ll be sure to pass your kind words on to her.
Hope to see you on another course soon!
Fantastic Coffee
Hi
Just called into your Pontardulais cafe and I’ve got to say it is superb 👌🏻 Excellent service, lovely coffee and also a lovely environment. Well done guys 👍🏴
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Coaltown Coffee
Thank you so much for your kind words, we really appreciate you taking the time to share your experience. We're delighted you enjoyed the coffee, service and atmosphere at our Pontarddulais espresso bar. We’ll be sure to pass your lovely feedback on to the team. Hope to see you again soon!
Incredible coffee
Incredible coffee, really well packaged and a fantastic selection. Thank you so much 👌
13. April 2026
Antwort von Coaltown Coffee
Thank you so much for your amazing review Chris! Much appreciated :)
Great service and speedy dispatch.
9. April 2026
Antwort von Coaltown Coffee
Thank you for the kind words! We’re really pleased to hear your order arrived quickly and that the service met your expectations. We appreciate you taking the time to leave a review.
Coaltown is honestly the yummiest…
Coaltown is honestly the yummiest coffee I have found, I always regret not ordering more!
2. April 2026
Antwort von Coaltown Coffee
Thank you so much, that really means a lot! We’re so glad you’re enjoying the coffee and we totally understand the “should’ve ordered more” feeling 😄
Great coffee and delivered straight to…
Great coffee and delivered straight to my door - fantastic!
30. März 2026
Antwort von Coaltown Coffee
Thank you so much! We’re really glad you’re enjoying the coffee and the convenience. Nothing beats great coffee delivered right to your door! We appreciate the support!
Good coffee
24. März 2026
Antwort von Coaltown Coffee
Thank you so much for taking the time to write us a review, we're glad you enjoyed your coffee.
Gorgeous coffee
Gorgeous coffee. Good, efficient service. Great company. Will be buying from them regularly in future.
16. März 2026
Antwort von Coaltown Coffee
Thank you so much for your kind words! We're really glad to hear you enjoyed the coffee, the service and the company, it means a lot to us.
Lovely flavour to both coffee packs…
Lovely flavour to both coffee packs purchased,nicely presented in resealable pouches, quick delivery, an all round excellent service received, thank you.
10. März 2026
Antwort von Coaltown Coffee
Thank you so much for your kind words! We're thrilled to hear you enjoyed our coffee! Quick delivery and excellent service are always our goal, so it’s wonderful to know we hit the mark.
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