CloudWave Bangladesh Bewertungen 

3
•
TrustScore 3 von 5

3.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Unternehmensdetails

  1. Web-Hosting-Unternehmen
  2. Cloud-Computing-Service
  3. Webentwickler
  4. Wirtschafts- und IT-Beratungsagentur

Vom Unternehmen geschrieben

CloudWave Bangladesh offers a wide range of services, including reliable web hosting, domain registration, and server management solutions tailored to meet the needs of businesses and individuals. With a focus on delivering high-performance and secure hosting environments, CloudWave Bangladesh is committed to providing exceptional customer support and scalable solutions to help clients grow their online presence. Fastest Web Hosting, Reliable Business.


Kontaktinformationen

3.1

Akzeptabel

TrustScore 3 von 5

3 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.1

Alle Bewertungen

(3)

3 Bewertungen in den letzten 12 Monaten

Bewertung abgeben

Wir überprüfen Bewertungen

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

I've been using CloudWave hosting for a…

I've been using CloudWave hosting for a while now, and I'm really happy with their service. The support team is friendly, quick to respond, and always willing to help whenever I run into an issue. My hosting has been stable, and everything works as expected....

What I like most is that they explain things clearly and don't leave you guessing when there's a technical problem. The pricing is reasonable, and the overall experience has been smooth from the start.

If you're looking for reliable hosting and IT services with good customer support, I'd definitely recommend giving CloudWave a try.

22. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Refund delayed for over 50 days until chargeback threat

I want to share my full experience with CloudWave Hosting in a factual and objective way, so others can make informed decisions.

Here is the timeline:

- Feb 4: I placed an order for a VPS (Order #2131466037, $65.90).
- The service was not delivered within the expected time. After waiting more than 30 hours without activation, I decided to cancel the order.

- I contacted support and clearly requested cancellation. Instead of processing the cancellation, they suddenly deployed a different instance (3LN), which I did not request. I still insisted on canceling the order.

- After that, the situation became unclear. The refund process was not properly reflected in the system, and the order remained in a “cancellation pending” state.

- At some point, they seemed to mix up or confuse the refund with other order instances, making it difficult to track what was actually being refunded.

- They also attempted to offer platform balance instead of returning the money to the original payment method, which I did not accept.

- 30 days later: I followed up again and mentioned that I might initiate a bank dispute (chargeback) if the refund was not processed.

- At the beginning, I was told the refund would be completed within 30 days, but this promise was not honored.

- Around day 45: I politely followed up again, but received no response.

- Only after I explicitly escalated the issue and mentioned chargeback again did they finally initiate the refund.

- Now (after more than 50 days), the refund has finally been marked as processed.

Summary:

- Service was not delivered on time
- Cancellation was not handled properly
- Refund was delayed for over 50 days
- Communication was inconsistent or absent
- Action only happened after chargeback pressure

I am sharing this experience so that others understand the potential risks and delays.

I hope the company can improve its service and refund handling process in the future.

28. März 2026
Bewertung ohne vorherige Einladung
CloudWave Bangladesh-Logo

Antwort von CloudWave Bangladesh

Thank you for your feedback.

There was an issue related to your order that required additional verification before we could process the refund, which caused some delay. Additionally, our office remained closed from 18/03/2026 due to the Eid al-Fitr holidays.

However, we would like to clarify that your 1st refund request was processed instantly after your cancellation at that time. Your 2nd refund request is delayed for verification.

We sincerely apologize that, in this instance, we could not meet our usual service standard. We hope your refund has now been received successfully. Please feel free to contact us if you need any further assistance — we are always happy to help.

Bewertet mit 1 von 5 Sternen

Terrible Ads & service, with no refund options.

Terrible Ads, they're not giving what they're advertising, and their refund policy is a scam, they're basically telling you, there are no way for us to refund you unless the service "doesn't work", they realllllly want to take your money, like they'll do everything to not click that refund button.
I bought a hong kong server which at first never worked until i asked staff, but it was nice they got it working fast, so i ping the IP, it's reachability is terrible, i sent them screenshot and everything. they Swithced to another server in hongkong ,it was same result.
They later claimed the service has no issue because "They " can ping it , while i sent them a proper ping from ping.pe website and they rejected it.

P.S the hosts they're providing are all proxied with terrible vpn therefore there are a ton of traffic issues with it.

Don't buy, I don't recommend, 0 out of 10.

3. Januar 2026
Bewertung ohne vorherige Einladung
CloudWave Bangladesh-Logo

Antwort von CloudWave Bangladesh

Thank you for your feedback. We’d like to clarify a few points for transparency.

After purchase, your VPS was provisioned successfully. When you reported an initial issue, our team resolved it promptly and later migrated you to another Hong Kong server as a goodwill gesture, although our monitoring showed the service was operating normally.

We verified connectivity from multiple upstream networks. Public ping tools can show inconsistent results due to routing or ISP limitations and do not always reflect actual service health. If requested, we are always happy to provide test IPs from our Hong Kong network prior to or during service use.

During the support process, our logs indicated misuse and abuse of the VPS/IP, along with inappropriate communication toward our support team. Despite this, we continued to assist you professionally and in line with our policies.

Our refund policy applies only when a service is confirmed to be non-functional, which was not the case here. We welcome constructive feedback and encourage customers to review our terms before ordering.

Thank you.
Saad Al Fahad
CloudWave Compliance Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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