Giacom Bewertungen 

234
TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent Service. We needed to add a product to our Mobile offering fairly urgently and Lloyd went out of his way to liaise with the Commercial Team, have it agreed and then applied to our account. W... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Working with Giacom has been an absolute game-changer. Their service is truly top-tier, backed by an outstanding customer support team that is always responsive, knowledgeable, and ready to help.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We’ve been dealing with Giacom for our wholesale mobile services for some time, and we’ve always found the service and support to be excellent. Lloyd, our account manager, is a real asset to th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I am a small MSP and maintain 15 small businesses on a monthly retainer plus I resell M365 and various add-ons like backup. I used to love Giacom. Never used their tech support since that's what I do,... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. B2B-Dienstleistungen
  2. Online-Marktplatz
  3. Softwareunternehmen

Vom Unternehmen geschrieben

Giacom is a channel-only marketplace and software provider, supporting more than 6,000 MSPs, resellers and technology providers across the UK. Through its Cloud Market platform, Giacom gives partners access to cloud, communications, connectivity, mobile, hardware, cybersecurity and business software from leading vendors and carriers. Giacom’s Cloud Market Tools support the full customer journey, including sales, ordering, billing, self-service and system integrations. Alongside its technology portfolio, Giacom provides specialist sales, product and technical support, as well as training, marketing resources and industry expertise to help partners develop their capabilities and grow their businesses. By combining technology, software, enablement and expert support in one place, Giacom helps partners broaden their propositions, simplify their operations and spend more time supporting their customers.


Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

234 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.1

Alle Bewertungen

(234)

13 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Swift support

Their technical and marketing teams replied to all our questions within 30 mins max.

Wish more firms were as good

12. Februar 2014
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant product, with fantastic support!!

Messagestream are way ahead of the game when it comes to email. Their product is superb and the technical support guys really know their stuff. I wouldn't hesitate to recommend them to anyone that needs a solid reliable email solution.

18. November 2013
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely Brilliant !

We have been looking for an alternative to in house Kerio/Exchange servers and also Google Apps for some time. Office 365 didn't fit the bill as many clients are using Terminal Services and the licensing is a nightmare which left us with finding a hosted Exchange option.

I found Messagestream on Google gave them a call and within the hour we were set-up and I was adding the first mail boxes. I had a couple of queries, which were handled immediately all in all the most painless reseller set-up I've ever done, would thoroughly recommend them.

8. Oktober 2013
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Hosted Exchange with Messagestream is a Dream

A dream to use that is, since being introduced to Messagestream we are very happy with the operation of the platform, the support levels received and the total lack of any issues. The standard filtering provided with all hosted exchange accounts is fantastic.

Communication provided regarding new and upcoming products has been second to none.

Looking forward to many years of ongoing service.

25. September 2013
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Early days for us, but looking good!

So, I've given 4 stars, only because I have not been here long enough to award five.
I have used this service for only a few months, and just completed our third migration. It just works!

Support team are prompt to respond, with a qualified, decent response. A phone number would be nice, but the ticketing system does the job.

The system is simple to work with, and we have been able to allow very basic level administrators complete most of the works.

I have high hopes for our continued relationship.

26. Februar 2013
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Why did it take us so long!!!

Hi your speaking to Stephen how can I help?

I remember the first call I made into Giacom many months ago when I decided to explore cloud based mail services. The first impressions Stephen gave me were excellent and up until we made the move his approach remained consultative, not pressured and answered every question I had. I was thinking this is too good to be true, its got to be more difficult that this.

It took me over 8 months to decide to migrate our Exchange services to the cloud from our dying SBS 2003 server. Why so long? All the usual concerns really. Nervous on the migration, was it going to be as easy as Stephen said it would be?, what if I lose my email?

As it turns out I migrated over 30 mailboxes, upgraded 8 Outlooks editions and all supported by their team of Pre & Post sales teams it went seamlessly. Not bad considering my knowledge base. I did the migrations over a weekend and spent the Friday preparing new Outlook profiles for the switch over.

I only issue we had was with the Global Address Book not downloading. That was solved by a quick call into the Damien in the Giacom Support Team who regenerated the address book and within 24hrs we were firing on all cylinders......BINGO!

All I need to do now is migrate the other part of our business. So............if you want a hosted service provider put Giacom at the top of your list, you won't be disappointed.

17. Oktober 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fresh Approach to Reselling Hosted Services - 5*, A+, 10/10

Our company has recently joined the reseller program at Messagestream, and all we can say is what a fantastic service they provide. Unlike other reseller programs, there are no pushy targets and badgering salesmen on your back. Additionally the system is extremely straight forward to administer, and combined with the branding capability I dare you to find anything else in the market place that really compares. We are going through a process of rebranding and when that has happened we will be whole heartedly pushing 'our' hosted exchange. - thanks Giacom

11. Oktober 2012
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Great product - great service

I've set up some demo accounts with a view to moving some of my customers from another hosted exchange provider to messagestream.

So far I've found the user interface really easy, the product good, and the support (which I needed once - and turned out to be my error) very fast and helpful.

11. Oktober 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Outstanding Quality Of Service

I am extremely happy with my purchase, having moved from OVH I have found your control panel to be both responsive, sleek, fast and easily navigable. To date your customer support has been almost instentanious (No one knows how to spell that word, not even Google!) and the quality of service is outstanding. The service is outstandingly fast and even with the sync between my iphone, ipad and workstation it works almost instantaneously.

For the price i am paying i find it an outstanding level of service and am well and truly looking forwards to offering your services to my customers as well as migrating my own company over to your services as well.

27. Juli 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Products, Great Service

I have been looking for and tested several cloud based Exchange services but have to say that MessageStream provides by far the best!

The service and support is second to none, and my own exchange account was setup in minutes.

Would definitely recommend to others!

25. Juli 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

As Tina Tuner would say......

Just a really quick note to say that if you want to partner with a great company for hosted Exchange and Sharepoint solutions, Giacom should be your first point of call.

We have been working with these guys for a number of years and have found the products and infrastructure to be ultra reliable, and the personal service from the team, Steve in particular being second to none.

The reliability of the services and our ability to get questions answered quickly makes our job of delivering impeccable service to our clients that bit easier - I'm sure we will all agree that waiting around for a 3rd party to respond is a frustrating time, and not an excuse that our client should or would understand.

If you wanted Exchange or Sharepoint Solutions, talk to Giacom, they are........

24. Juli 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

very pleased

I have been impressed with the support to resellers. All technical questions answered quickly and correctly. Keep it up

10. Juli 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Friendly, warm, flexible, and dependable.

MessageStream have been very good with us since we started using their services in early 2012. We found a few bugs and issues with the solution, but having forwared our feedback and recommendations, we are pleased that MessageStream have implemented most of the suggestions we gave, and have provided extra functionality that we requested, wherever possible. We have been in regular contact with Ian who has been more than helpful and appreciative of our feedback and has kept in regular contact. The system MessageStream offers has proven to be reliable, sturdy, easy to manage, and beneficial to our customers. We are looking forward to the next series of updates that should overcome the remaining snags we reported recently. Well done MessageStream, this solution is cost effective, reliable, and supported by an excellent & friendly team. We couldnt ask for more really.

5. Juli 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very Professional

I'm been using Giacom services from few months now, never had any problem, Giacom guys really knows what they are doing. Great service

4. Juli 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent support, very friendly, patient and understanding

This is such a good deal and the support is excellent. I had loads of issues transfering the pst files but Giacom were really patient and helpful and I could always talk to someone on the phone - no automated answering service nonsense. I would recommend Giacom to anyone considering moving to a hosted exchange.

25. Juni 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

So far so good

Have only been with Giacom a couple of weeks but so far no issues and all support queries promptly resolved.

15. Juni 2012
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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