Giacom Bewertungen 

234
TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent Service. We needed to add a product to our Mobile offering fairly urgently and Lloyd went out of his way to liaise with the Commercial Team, have it agreed and then applied to our account. W... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Working with Giacom has been an absolute game-changer. Their service is truly top-tier, backed by an outstanding customer support team that is always responsive, knowledgeable, and ready to help.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We’ve been dealing with Giacom for our wholesale mobile services for some time, and we’ve always found the service and support to be excellent. Lloyd, our account manager, is a real asset to th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I am a small MSP and maintain 15 small businesses on a monthly retainer plus I resell M365 and various add-ons like backup. I used to love Giacom. Never used their tech support since that's what I do,... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. B2B-Dienstleistungen
  2. Online-Marktplatz
  3. Softwareunternehmen

Vom Unternehmen geschrieben

Giacom is a channel-only marketplace and software provider, supporting more than 6,000 MSPs, resellers and technology providers across the UK. Through its Cloud Market platform, Giacom gives partners access to cloud, communications, connectivity, mobile, hardware, cybersecurity and business software from leading vendors and carriers. Giacom’s Cloud Market Tools support the full customer journey, including sales, ordering, billing, self-service and system integrations. Alongside its technology portfolio, Giacom provides specialist sales, product and technical support, as well as training, marketing resources and industry expertise to help partners develop their capabilities and grow their businesses. By combining technology, software, enablement and expert support in one place, Giacom helps partners broaden their propositions, simplify their operations and spend more time supporting their customers.


Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

234 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.1

Alle Bewertungen

(234)

13 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

So far so good

We have only been using Giacom for a short time, the set-up was easy and painless, any questions we did have were quickly answered.

The system is fast and so far has been very reliable, access from anywhere and on mobile devices is great and not having to maintain our own mail server a huge advantage.

Only minor niggle relates to payments, you can't pay by direct debit which is a bit of a pain.

25. Mai 2012
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

The system is a good one but is a bit lacking in one or to areas

Basic email works well and the management tool is easy to use however I would like to have the ability to send emails using multiple from addresses which is something that is not yet supported.

Though the support desk has been very helpful I would have liked to be able to help myself with some of the issues and the online support material is not comprehensive enough to allow this.

6. April 2012
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

An excellent way to keep in touch from any location.

This was the perfect solution to my business requirements with excellent help from Giacom in setting things up. The easy interface with any pc and my iPhone means I can access my e-mails where ever and when ever I want and I would recommend it to anyone.

29. März 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Shabatronic

We looked around for a hosted exchange solution for some time. I stumbled across Giacom from a Google search. From the initial conversations with them to a bit of hand holding while setting up it has been very easy. Great support from knowledgeable sales and support staff.
I would fully recommend these guys.

28. März 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent product, people and service.

Having looked at a number of Hosted Exchange resellers I found Giacom. What a revelation! the product is excellent, the service is first class and my Technical Sales contact has been outstanding. From the moment I signed up to resell the product I have been very impressed by the simplicity of setting up new clients with Hosted Exchange. The add-on options for the service allow me to add extra value to my sales whilst being assured that Giacom are there if I run into any issues.
Thanks Giacom!

28. März 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Product & Excellent Service

We are a small mutinational IT Consultancy organisation and recently have partnered with Giacom for Cloud based Exchange solutions for our clients in the UK. So far we are very impressed with the product and Giacom's commitment & Dedication towards providing their excellent service with very friendly and knowledgeable team.

We had some branding issues when we first started and our account manager took the ownership of the issue and resolved that very quickly. I must say that for any accounts or technical issues they are just a phone call away and emails are responded almost immediately. I would recommend their service to anyone and hope Giacom will continues to keep their standard high as always.

5. März 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Outstanding product with service to match

I am a Chief Exec not an IT professional. In my previous company we made sure we benefitted from all the share/collaboration features of an Exchange environment but obviously I didn’t need to know how it all worked! Moving to a smaller organisation recently I wanted the same benefits but without the all the overheads of setting up and maintaining our own systems. That's when we came across Giacom and the rest as they say is history. Their product simply does what is says on the tin - and actually quite a bit more. The installation has been incredibly straightforward and pain-free and the help when we needed it in the first few days has been superb - really friendly knowledgeable people who I felt were as committed to our business as their own. Seriously, you don’t get that often these days. And all this for an extremely keen price. So if you're thinking of taking the plunge with a cloud based system I would say it’s a no-brainer - I wish I'd come across these people a lot sooner.

23. Februar 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Giacom True Professionals

Lister IT have been trying the Message Stream “Hosted Exchange Server Platform” by Giacom for the last few months whilst we have been rebranding and repositioning ourselves in the market place. The service, the most important thing, we have received from Giacom, both sales & technical have been first rate. The Exchange server has worked without a hitch, and if you've ever setup your own Exchange Server, you'll know how tricky that can be. The price point is the best on the market for a Hosted Exchange environment giving you a very generous 25GB mail box. We are very happy with the service we have received and would recommend Giacom to any serious IT Company looking to enhance their productivity. Thank you Giacom!

23. Februar 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

First class service, first class support

Having been in the I.T industry for more years than I can remember, I have been used to using hosted services for many years.
Having come across MessageStream from one of their marketing runs, I initially dismissed them due to already having an established product from one of their competitors.

What a mistake I made in waiting.

After giving them a go, the setup was seamless, questions answered honestly and promptly and direct access to the support team to answer all those silly on-boarding questions.
Now nearly 3 years later, there is still no-one around who can match not only their pricing, but also service.
I've lost count of the number of other support companies I've recommend MessageStream to. The vast majority of those switching as well with them and their clients seeing huge improvements over their previous vendors.

In essence, if you provide any type of I.T support services and don't have MessageStream in your arsenal, then you really are missing the boat.

21. Februar 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

best switch I ever made

We used to resell hosted exchange with a well known host but became more and more frustrated with the lack of support, complicated control panel, inflexible billing and to top it all the high cost!

We then discovered MessageStream - from the first conversation I was impressed and we soon signed up as a reseller.

The control panel is very simple to use and navigate, and has all the important fictionality we need. Migrating clients over was simple and straight forward with only one minor little glitch which was soon resolved with the help of the support team.

Not only do our clients now have access to the latest exchange software, they also enjoy greater storage space, and at a better price then before.

So if you are looking for hosting exchange parter - look no further!

Looking forward to working with you guys more and the new SharePoint offering sounds very interesting as well.

Thanks

21. Februar 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Outstanding Products and Support

My company has been reselling with Giacom/MessageStream for a number of years now and I have watched the company grow significantly during this time. We started by reselling MessageStream to our clients which instantly resolved their SPAM issues with zero effort and best of all no missing messages. We then deployed Hosted Exchange to our clients last year as part of our managed services platform. If there has been one product which has significantly made a difference to our business this is it. Long gone are the days of earning small one off fees for pop accounts and having all the hassle with SPAM, Viruses and Corrupt PST files. We now earn a significant sustainable monthly income from a very well presented product which is increasing in numbers every month. The control panel for the product is simple but very functional unlike some of its larger competitors. Best of all is the support you can ring any time of the day and instantly speak to someone who knows the product inside out and who can help you resolve it there and then. Making you look fantastic to you clients. Keep up the good work Giacom and I will pop in and see you all again soon.

12. Februar 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic service and easy deployment

We are glad to be associated with Giacom offering our customers with hosted exchange 2010 using their managment portal, works fantastic and advaced spam contorl fetures are just perfect.

Thanks

10. Februar 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very good

Great service. Easy to use. And fast replys in technical issues.
Works just like it needs to work.

10. Februar 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent

From the first call to the Daniel in the Sales Team, I was impressed with the service. Within 24 hours I had a working portal to start setting up accounts for my clients.

The portal is so easy to use, the setup of accounts is quick and very straight forward.

I was also incredibly impressed with the documentation I received giving me all the information needed to configure the service to work perfectly, first time!

Hopefully the start of a long and productive working relationship!

8. Februar 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service, fantastic sales opportunity.

I have recently started reselling the email hosting services of Giacom, and found it very simple to get started.

The pricing structure works great for a smaller business like myself to get a hold of. The staff are very easy to chat with and very responsive to questions. It was very simple to get my customers moved from my own hosting server to a more reliable and flexible one with them. I know my customers will be more than happy with the service and so it reflects on myself to have them as my partner.

I am highly impressed with the team and would certainly recommend them.

6. Februar 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic service with a great support team!

I transferred our email services to Giacom recently. It surprised me how easy it was to do. We then needed to change our email addresses due to a company name change and the team and Giacom were absolutely fantastic. I sent them an email explaining what we wanted to do and they set the whole thing up for me - I couldn't have asked for more! I would recommend them to anyone looking for exchange email hosts - in my opinion, they are the best!

31. Januar 2012
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

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Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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