Ciao Italy Tours Bewertungen 

360
TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ciao Italy tours was great during our entire trip. Anytime we had a question or an issue, they were a quick WhatsApp message away to clarify information from our itinerary. They also helped solve some... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great custom trip for two ladies who were thrilled with their Italy tour. Caio Italy was fabulous to handle rail strike And reissue tickets and reschedule many pieces of their trip. Real profess... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My clients had a very tricky itinerary with people coming and going here and there for a wedding and there were several changes along the way. Claudia and the Ciao Italy Team were patient and kind an... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Our Italy trip was an amazing experience. Ciao Italy tours when above and beyond in making this trip a memorable and fun time. From the hotels which were perfectly situated to main attractions and di... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reiseanbieter
  2. Reisebüro

Vom Unternehmen geschrieben

Ciao Italy Tours is the only stop you need to make when planning a trip to Italy. As your Italian help desk in the USA, we have everything you need to put together your ideal Italy travel itinerary. From private tours to fully-escorted trips through the country, cooking classes to wine tastings, we will work directly with you or your travel agent to make sure that your journey to the Bel Paese is a dream come true.


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4.8

Hervorragend

TrustScore 5 von 5

360 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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4.8

Alle Bewertungen

(360)

40 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Ciao Italy Staff are great to work with…

Ciao Italy Staff are great to work with from beginning stages for our client's vacations to the end results!!!!
A pleasure working with knowledgeable agents regarding Ciao Italy's properties and products with great results for us to offer our clients.
Ania & Carmine
Ania's World Travel

26. November 2019
Bewertung ohne vorherige Einladung
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Antwort von Ciao Italy Tours

Thank you so much for your kind review, we appreciate it!

Bewertet mit 4 von 5 Sternen

Clients enjoyed the Sicily tour as…

Clients enjoyed the Sicily tour as expected. Maurizio was a very attentive guide and went beyond to contact clients relatives. They were very appreciative. Thank you.

22. November 2019
Bewertung ohne vorherige Einladung
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Antwort von Ciao Italy Tours

Thank you for the review and we are happy the clients liked our guide!

Bewertet mit 5 von 5 Sternen

Great to work with

Great to work with. Any issues were dealt with .

19. November 2019
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Antwort von Ciao Italy Tours

Thank you for the feedback!

Bewertet mit 5 von 5 Sternen

Great Job

Although our stay in Rome was brief, Ciao Italy did a wonderful job in arranging drivers and guides. The drivers were on time, every time and the guide for both the Tour of Ancient Rome and the Vatican was exceptionally knowledgeable. GREAT JOB!!

6. November 2019
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Antwort von Ciao Italy Tours

Thank you so much for sharing your experience!

Bewertet mit 4 von 5 Sternen

In a difficult and demanding situation

In a difficult and demanding situation, the team at Ciao Italy stood by me in dealing with my client.

6. November 2019
Bewertung ohne vorherige Einladung
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Antwort von Ciao Italy Tours

This is what we are here for! Thank you so much for sharing.

Bewertet mit 5 von 5 Sternen

My clients were thrilled with…

My clients were thrilled with accommodations - excursions - private transfers confirmed through Ciao Italy and Carrani Tours. My booking agent, Donna Jacquot was terrific!

31. Oktober 2019
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Antwort von Ciao Italy Tours

Thank you for the feedback!

Bewertet mit 3 von 5 Sternen

One tour was great, the other not so great

We booked two tours on our trip to Italy - one was in Rome for the Sistine Chapel, Vatican Museums and the Basilica - the other was a day trip from Florence to Cinque Terre. The latter tour was fantastic and everything we had hoped for - well organized, wonderful tour guide and a great way to see a very special part of Italy. The first tour, however, was a complete let down. We started out with a large group of about 26 - however from the group meeting location to the starting point of the museum, an individual of a couple got lost. We spent 30 minutes outside the entrance to the museum while our group leader ran around trying to find the lost individual.

Needless to say we started the tour late and then ended up ending the tour 30 minutes earlier than we were supposed to. I am not sure if the tour guide, upon starting late, rushed us through the rest but it seemed that it was far too fast paced and we feel rushed throughout the entire tour. Very sad and frustrated that we were not able to fully enjoy the museums, the Sistine Chapel and the Basilica. I would recommend for this tour in Rome - the groups are smaller or you have two group leaders to assist with maneuvering such a large group from the meeting point to the entrance since it is a bit chaotic.

31. Oktober 2019
Bewertung ohne vorherige Einladung
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Antwort von Ciao Italy Tours

Hi Larissa, thank you for your important feedback. Sorry about the disappointment with the Vatican tour, as you noted there was an unusual situation as 2 clients went their way and the guide is responsible to make sure the group stays together and nobody gets lost! Your suggestion is certainly appreciated and we will be more careful in such a situation. Thank you for sharing your positive experience with the Cinque Terre tour!

Bewertet mit 5 von 5 Sternen

Exceptional Service and more!

Service, service, service! Ciao Italy excels in what they do. From transfers, excursions, best hotel recommendations and dining. I will only use Ciao Italy for my Italy trips.

30. Oktober 2019
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Antwort von Ciao Italy Tours

Thank you so much Richard for your feedback!

Bewertet mit 5 von 5 Sternen

Happy clients!

My guests were thrilled with their Sicily vacation with Ciao Italy. I am quite pleased with this company and their follow though.

29. Oktober 2019
Bewertung ohne vorherige Einladung
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Antwort von Ciao Italy Tours

Thank you Jackie very happy to hear about your guests!

Bewertet mit 4 von 5 Sternen

Clients enjoyed their trip but there…

Clients enjoyed their trip but there was an issue in the timing of the tour departure from Rome. The time for the tour was booked up for the same time as they were departing Florence. It worked out in the end.

25. Oktober 2019
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Antwort von Ciao Italy Tours

Mary thank you for your feedback. Yes there was an oversight on our part, again our apologies and i am glad we were able to fix it and still provide all the services booked. Happy to hear the clients enjoyed the trip. Thank you for working with us and looking forward to the next opportunity!

Bewertet mit 5 von 5 Sternen

Ciao Italy===Belisimo

This is the first time I worked with Ciao Italy and Isida and I was very impressed. So were my clients. They liked the individual service and going to the front of the line on some tourist places, especially the Sistine Chapel. Being driven around in a private car was something special to them and made their trip even more wonderful.
I will truly be back to book more clients throughout their Italian travels.

24. Oktober 2019
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Antwort von Ciao Italy Tours

Thank you Patti we are certainly happy your clients enjoyed their trip!

Bewertet mit 5 von 5 Sternen

Hi Pam!

Hi Pam!

So sorry for just now getting back to you, We had the BEST time on our honeymoon!

We had no travel delays, our drivers arrived on time and the hotels were great as well.
We cannot thank you enough for making all of our planning and travel so easy.

I loved seeing all of the history that is over there. It was definitely a once in a lifetime experience.

21. Oktober 2019
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Antwort von Ciao Italy Tours

Ciao Pam! thank you for sharing and we are very happy you had great time on your honeymoon!

Bewertet mit 5 von 5 Sternen

Agent Barbara

I always to to Barbara, she sends quick responses. She is a great agent.

21. Oktober 2019
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Antwort von Ciao Italy Tours

Thank you so much for your feedback about Barbara!

Bewertet mit 5 von 5 Sternen

WORKING WITH A PROFESSIONAL TOUR OPERATOR

i FIND CIAO ITALY VERY PROFESSIONAL AND HELPFUL WITH ALL MY REQUESTS. FOR MY CLIENTS TRAVELING TO ITALY.. I USUALLY REQUEST THE SERVICES OF DONNA, WHO DOES A WONDERFUL ITINERARY FOR THE CLIENT IN A PROMPT MANNER.
IF THERE IS ANY PROBLEM DURING A CLIENTS TRIP, CIAO IS ALWAYS AVAILABLE TO MAKE THE SITUATION RIGHT..

18. Oktober 2019
Bewertung ohne vorherige Einladung
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Antwort von Ciao Italy Tours

Thank you Penny! Always a pleasure working with you!

Bewertet mit 5 von 5 Sternen

I have had several bookings with Ciao…

I have had several bookings with Ciao Italy and find them very professional and excellent to work with. They are familiar with the hotels and the booking agents really know the destination.

18. Oktober 2019
Bewertung ohne vorherige Einladung
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Antwort von Ciao Italy Tours

Thank you so much Sue!

Bewertet mit 5 von 5 Sternen

I have used Ciao Italy & Carrani Tours…

I have used Ciao Italy & Carrani Tours for several years and they don't disappoint my clients. I've been told how wonderful their guides and drivers are and the reservation staff is very knowledgeable and very friendly. Great company to work with

18. Oktober 2019
Bewertung ohne vorherige Einladung
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Antwort von Ciao Italy Tours

Thank you for sharing your experience, it is very important to us!

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