Lovely service from Amy Crawford, completing a check in. We have been with Chess for years which says it all really. They have a very smooth process for handling any issues/accounts queries/amendments... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have been with Chess for a number of years and have found them reliable and with excellent personal service on the few occasions that I have needed to contact them. Amy who I spoke to earlier today... Mehr ansehen
Unternehmen hat geantwortet
I wrote a review on 29th July. You responded to ask for Account details. I provided these. I have heard nothing more. We were chaged £114 per month for Broadband which was extemeely slow. You were go... Mehr ansehen
Unternehmen hat geantwortet
Just great to speak to humans on the other end of the line. Problems a while ago which they bent over backwards to sort out, which was finally resolved by BT engineer finding a loose wire. Laura Bacon... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Chess ICT - One of the UK’s leading ICT solution providers, helping over 30,000 businesses grow through innovative technology and expert advice.
Kontaktinformationen
Mereside, Alderley Park, Congleton Road, SK10 4TG, Macclesfield, Vereinigtes Königreich
- 03447706000
- customerservices@chessict.co.uk
- chessict.co.uk
4.4
Hervorragend
4983 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great very quick and efficient service
Great very quick and efficient service, thanks a million Michael.
2. September 2025
Bewertung ohne vorherige Einladung
Antwort von Chess
Good afternoon
Thanks a million for your kind words! We're so glad Michael could provide quick and efficient support – always happy to help!
Thank you.
Ryan
Amazing experience
Michael helped me get connected with my printer and scanner today. He was quick, efficient and very friendly.
2. September 2025
Bewertung ohne vorherige Einladung
Antwort von Chess
Good afternoon
Thanks for the fantastic feedback! We're so glad Ricky was able to get everything resolved for you – clear, professional support is what we strive for!
Thank you.
Ryan
Ricky Walker worked hard for me to get…
Ricky Walker worked hard for me to get this whole situation resolved which was so hard to find a resolution I thought!! Very professional and brilliant at explaining it all. Many many thanks
2. September 2025
Bewertung ohne vorherige Einladung
Antwort von Chess
Good afternoon
Thanks so much for your kind words! We're thrilled Ricky was able to resolve things for you – professional, clear, and committed to helping!
Thank you.
Ryan
Andy Rushton very helpful throughout…
Andy Rushton very helpful throughout not just with my connection enquiry but all admin issues that I had previously had
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von Chess
Good afternoon
Thanks for your kind words! We're glad Andy was able to support you so thoroughly – he's always happy to help!
Thank you.
Ryan
Andy Rushton was super efficient
Andy was super efficient, polite and knowledgeable.
Him and the whole team at chess have always done an excellent job - recommended.
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von Chess
Good afternoon
Thanks so much for the kind words! Andy and the team at Chess really appreciate your recommendation – we're always here to help!
Thank you.
Ryan
Great staff
Michael is extremely helpful every single time. Thank you once again for your patience
29. August 2025
Bewertung ohne vorherige Einladung
Antwort von Chess
Good afternoon
Thanks so much for your kind words! Michael’s always happy to help, and we’re lucky to have him. Really appreciate you taking the time to share this!
Thank you.
Ryan
Incredible Customer Experience!
Incredible Customer Experience!
I had help from Michael who supported me with installing software on my work laptop. It didn't take very long, all instructions were clear and I am now able to work more efficiently.
29. August 2025
Bewertung ohne vorherige Einladung
Antwort von Chess
Good afternoon
Thanks for the great feedback! We're glad Michael was able to get you set up quickly and clearly—awesome to hear it's made your work smoother!
Thank you.
Ryan
Easy to deal with
Easy to deal with , I had an issue recently while I was abroad and they rang me back and talked me through how to resolve it .
23. August 2025
Bewertung ohne vorherige Einladung
Antwort von Chess
Good afternoon
Thanks so much for your kind words! We're really glad we could help you out while you were abroad. Always here when you need us!
Thank you.
Ryan
Excellent Communications
Ricky communicated excellently, sorted our issues out promptly and was professional and polite throughout.
28. August 2025
Bewertung ohne vorherige Einladung
Antwort von Chess
Good afternoon
Thanks for the great feedback! We're so pleased Ricky was able to resolve everything quickly and professionally. We'll be sure to pass on your kind words!
Thank you.
Ryan
Andy was excellent helped me change my…
Andy was excellent helped me change my contract to suit my current needs everything was done within a day really quick easy process highly recommend
28. August 2025
Bewertung ohne vorherige Einladung
Antwort von Chess
Good morning
Thanks so much for your kind words! We're thrilled Andy was able to help tailor your contract so quickly and smoothly. We really appreciate the recommendation!
Thank you.
Ryan
Prompt and efficient service
Michael Fenton kindly and quickly helped me resolve my issues with logging into my Microsoft account. The service was professional and prompt. Many thanks.
21. August 2025
Bewertung ohne vorherige Einladung
Antwort von Chess
Good morning
Thank you for your kind words! We're delighted to hear that Michael provided prompt and professional support. We're glad your issue was resolved quickly!
Thank you.
Ryan
Simple process
Simple process, well explained and executed.
20. August 2025
Bewertung ohne vorherige Einladung
Antwort von Chess
Good afternoon
Thanks for the great feedback! We're glad Andy made the process Smooth for you.
Thank you.
Ryan
How refreshing to find someone like…
How refreshing to find someone like Ricky on the end of the “ Customer Enquiries” line ! This gentleman got to the bottom of my problem immediately. He explained exactly what had happened and kept his word in resolving what had proved a bit of a nightmare at my end . All was sorted in the space of three minutes. Totally professional, impeccably polite without being gushing. He must be a credit to the company . If I was running a serious business I would definitely want someone like him on my board of directors.
18. August 2025
Bewertung ohne vorherige Einladung
Antwort von Chess
Good afternoon
Thank you for the wonderful feedback! We're delighted Ricky made such a great impression and resolved everything so efficiently. We'll be sure to pass on your kind words
Thank you.
Ryan
Michael was extremely helpful & my…
Michael was extremely helpful & my password problem was sorted out in no time. He made sure all my devices were compliant with my new password. Thanks again!
18. August 2025
Bewertung ohne vorherige Einladung
Antwort von Chess
Good afternoon
Thanks so much for your kind words! We're thrilled to hear Michael was able to help quickly and thoroughly. We'll be sure to pass on your appreciation.
Thank you.
Ryan
Proactive and Professional
Chess are always quick to respond to any query. Gareth our Account Manager is always helpful, professional and always helps with money saving solutions. I would recommend them to any company wanting a proactive communications company
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von Chess
Good afternoon
Thanks so much for the kind words! We're thrilled to hear Gareth and the team are making a real difference — we truly appreciate your recommendation
Thank you.
Ryan
Fast and professional
Very quick response and resolved issue, thankyou Michael Fenton
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von Chess
Good afternoon
Thanks for the great feedback — really glad Michael could help so quickly
Thank you.
Ryan
Antwort von Chess
Good morning
Thank you for taking the time to leave a review.
It's great to hear that Andy has been friendly when dealing with your query.
Thank you.
Ryan
I’m so impressed with the service
I’m so impressed with the service! I had a broadband issue, and it was fixed in no time. Rick Walker was professional, friendly, and made the whole process stress-free. My connection is now faster and more reliable than ever—thank you for the quick and efficient support!
13. August 2025
Bewertung ohne vorherige Einladung
Antwort von Chess
Good morning
Thank you for taking the time to leave a review.
It's wonderful to hear that Ricky has been professional, friendly, and has made the whole process stress-free.
Thank you.
Ryan
Stress free renewal
This was a stress free renewal thanks to Andy Rushton.
Very helpful, and saved me money on my new contract.
12. August 2025
Bewertung ohne vorherige Einladung
Antwort von Chess
Good morning
Thank you for taking the time to leave a review.
It's fantastic to hear that Andy has been so helpful when setting up your new contract.
Thank you.
Ryan
Recommend
I’ve worked with ChessICT for over 11 years, and they have consistently impressed me with their quick grasp of my requirements and their ability to deliver the right solutions every time.
8. August 2025
Bewertung ohne vorherige Einladung
Antwort von Chess
Good afternoon
That’s fantastic to hear! It’s clear that Chess ICT has consistently delivered exceptional service and truly understands your needs—11 years of reliable support speaks volumes
Thank you.
Ryan
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.