Came across this app, first day had issue but the team were helpful. Cashback appears straightaway on the app compared to others. Minimum balance of £5 before can withdraw. But look forward to saving,... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great cashback platform. I’ve redeemed multiple times since the payout threshold is just £5, and the transfers are immediate. Customer service is also outstanding - they handled a minor issue very qui... Mehr ansehen
The app is easy to navigate, it's very easy to buy and top up gift cards, check gift card balance, and track your savings. It allows you to identify where you could have saved more money by using gif... Mehr ansehen
There was an issue with my voucher updating, but i contacted the helpline and this was resolved, I added my opinion on how things could be improved and they agreed, but bottom line ....I had a proble... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Award-winning finance app 🏆 Gives everyone in the UK the tools to save money effortlessly. Including instant cash bonuses every time you shop, and effortless bank transfers between friends without sort codes and account numbers. Best newcomer - British Bank Awards Winner 2024 Best Personal Finance App - British Bank Awards Shortlist 2024 Innovation of the Year - British Bank Awards Shortlist 2024
Kontaktinformationen
2 Television Centre, W12 7FR, London, Vereinigtes Königreich
- support@cheddar.me
- cheddar.me
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
my query was dealt with swiftly and…
my query was dealt with swiftly and efficiently.
My recent experience with cheddar…
My recent experience with cheddar support was amazing. They replied to my query very quickly & totally understood my issue. I intend to continue using them as my cash back app. Super slick 👏
All good!
Happy with cashback offers. Recently had a query and this was answered quickly and efficiently. Very pleased.
£410.91 out of pocket
*23rd April UPDATE - info requested sent day of this review reply (it hadn't been asked for before), IKEA had provided the refund to a card, Cheddar still have me out of pocket and dragging their heels, do not use for none-supermarket spends, I'll happily give them their £12 back! £410.91 is a lot to lose for £12!
£410.91 out of pocket, let me explain!
Single Parent moved house in February, didn't have anyone to help me build a wardrobe so bought one with Ikea via Cheddar along with Ikea's Taskrabbit assembly service.
Ikea sent the wardrobe incomplete, then they sent damaged pieces, then they said replacements had to come from Sweden even though they were in the local store as that's where replacement parts come from! All this is taking weeks. Meanwhile their Taskrabbit aren't sorting out someone to build. Enough was enough, we needed to get out of this fiasco and so arranged for a refund on it all and the parts to be collected. Ikea gave a complete refund immediately owing to them being at fault. Cheddar are now in their third week looking into 'request progress'. I have evidenced to them what has happened, they can see the money is back on the card. They can keep the £12 they discounted it by. JUST PLEASE REFUND ME. I never want to buy a thing from Ikea again and cannot afford to be this much out of pocket. I am not to blame.
In my view Cheddar is really only worth using for supermarkets if they are not prepared to refund in these no-blame situations. But then JamDoughnut would offer a better discount for supermarkets anyway!

Antwort von Cheddar
Problem quickly sorted
Normally use with no problems at all. Had a problem in a bar last night and the support team sorted it out immediately. Very efficient - thank you!

Antwort von Cheddar
Excellent at responding to issues
Bought a gift card and when I tried to redeem it they said they didn’t accept any form of gift card in the store. However contacted cheddar and they offered a full refund for the gift card despite their policy being against it. Cash back feature works too! Great company

Antwort von Cheddar
Fab Customer service
Great service, Mustafa dealt with my query efficiently and I was very pleased with how polite he was.

Antwort von Cheddar
SWIFT REFUND
I bought a giftcard and unfortunately, it was the wrong one I bought. This was a GC from a company that does not refund. Cheddar helped me negotiate on an exceptional basis and my money was refunded.

Antwort von Cheddar
Great support when I had an issue!
Great support when I had an issue with a gift card that was not Cheddar's fault. Recommended :)

Antwort von Cheddar
Very good cashback
Very good cashback, specially is Tesco shop.

Antwort von Cheddar
Convenient and great cash back app
I moved to UK last Oct and started to use this app. I like how fast they manage everything. In the meanwhile, the recent new features adding membership card of stores is the best. Cheers.

Antwort von Cheddar
Very responsive and helpful service
Very responsive and helpful service. My issue was resolved very quickly.
Overall Cheddar is fantastic

Antwort von Cheddar
Super simple and efficient cashback
Super simple and efficient cashback, we use Cheddar as part of our everyday shopping lives now. We get discounts on everything from our daily shopping, to occasional treats where we have had as much as 7% off just by using the app! Amazing stuff.

Antwort von Cheddar
I have used gift cards as a means of…
I have used gift cards as a means of getting a small saving on every day purchases for a long while. Managed carefully on an annual supermarket spend, everyday items and clothing as well as holidays and other items, you can earn hundreds if not thousands of pounds (if a really big spender) back in cashback. Cheddar is super easy to use, has a great UI and UX and most importantly all you gift cards are held in one place and ready to use until they are exhausted and filed. The team there are also super responsive from a CX perspective so I'd recommend giving them a try.

Antwort von Cheddar
Great customer support.
Great customer support.
I bought a gift card which didn't work at checkout. I asked for a refund and got it the next day. Customer support was easy to use and the issue was sorted out quickly.

Antwort von Cheddar
Really easy to use and the instant cash…
Really easy to use and the instant cash back really accumulates quickly.
Very helpful to resolve a recent issue with linking my bank account too.

Antwort von Cheddar
Easy to use and customer support is…
Easy to use and customer support is fantastic

Antwort von Cheddar
Fantastic customer service
Fantastic customer service, especially from Mustafa who sorted an issue for me with my account. They offer great cashback and have amazing support and help. I'd highly recommend them.

Antwort von Cheddar
Love it
Love it! Super easy and great customer service too!

Antwort von Cheddar
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







