Charterhouse MobilityBewertungen 

317
TrustScore 5 von 5

4.8

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I would like to highly recommend Danny & Wayne who work for Charterhouse Mobility & have fitted my new chair . They are polite & efficient and a most delightful pair & have clearly explained to me age... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Quick to make appointment for home demonstration. Representative turned up on time, a very pleasant, confidant young lady who was very knowledgeable about the company and its products.i ordered... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was visited by Ray for a new bed. I was not pressurised into making a decision, I was very comfortable with Ray and I enjoyed his company. The bed has answered a lot of medical questions with... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Although I gave a bad review previously once I spoke with Tom and my problem was sorted my Rise Recliner arrived today. And have to say I am delighted with the design which is a far better design than... Mehr ansehen

Unternehmen hat geantwortet

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4.8

Hervorragend

TrustScore 5 von 5

317 Bewertungen

5 Sterne
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4.8

Alle Bewertungen

(317)

103 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen
Charterhouse Mobility-Logo

Antwort von Charterhouse Mobility

We greatly appreciate you taking the time to leave such a lovely review regarding the service you've received from Charterhouse Mobility. We're thrilled to hear that that whole experience has been brilliant from start to finish!

Thank you for choosing Charterhouse Mobility.

With our best wishes,

The Charterhouse Team

Bewertet mit 5 von 5 Sternen

Couldn’t be happier

Extremely helpful, gorgeous chair and delivery was exceptional very friendly, knowledgeable chaps.

20. November 2025
Bewertung ohne vorherige Einladung
Charterhouse Mobility-Logo

Antwort von Charterhouse Mobility

Thank you very much for choosing Charterhouse Mobility and for taking the time to leave a 5 star review. We are delighted to hear how happy you are with your new riser recliner chair and the delivery service we've provided.

Best regards,

From all at Charterhouse

Bewertet mit 5 von 5 Sternen

Dad needed a new chair that supported…

Dad needed a new chair that supported his whole body for when he napped.

It's so rare to find a company that operates with the customer in mind rather than digital this and digital that - often alienating the customer.

I can highly recommend Charterhouse Mobility from start to finish. They were extremely accommodating, friendly and most importantly for me - human. It seems they've hired people who actually want to be there and who care about the impact they have on the customer on behalf of Charterhouse.

So, if you'd like to be both metaphorically and literally 'seen' I highly recommend using Charterhouse Mobility.

Thank you!

14. November 2025
Bewertung ohne vorherige Einladung
Charterhouse Mobility-Logo

Antwort von Charterhouse Mobility

Thank you so much for taking the time to leave such a lovely review regarding the service we've provided your dad when choosing his bespoke riser recliner chair. We fully understand how important it is to be able to speak with staff members who are truly there to assist you, and our ethos is to deliver an exceptional customer service experience from start to finish.

It means a great deal to us all to know that you would highly recommend us and if we can be of assistance in the future, we are always here to help.

Best regards,

The Charterhouse Team

Bewertet mit 5 von 5 Sternen

Beautiful chair

Ed the salesman was really nice,I felt no pressure to purchase a chair.After a chat we came to a decision that I hoped would suit me.After having used two other companies I was a tiny bit cautious
I need not have worried,the guys at the factory have far exceeded anything I could have thought of.To say this is like a hug is an understatement.I never thought a chair could make such a difference to how you feel.Pain is an individual experience and I have a unique chair that helps me mentally and physically cope
Thank you all.Salesmen, factory workers and very polite office staff.Very quick delivery,I would recommend this company to anyone who needs help finding a specific chair for their needs.Thank you doesn't seem enough,but it's heartfelt.From start to delivery all involved have been wonderful 😊

14. November 2025
Bewertung ohne vorherige Einladung
Charterhouse Mobility-Logo

Antwort von Charterhouse Mobility

We are thrilled to hear how happy you are with the service and furniture you've received, from your demonstration with Ed, to the delivery of your bespoke riser recliner chair. We know how transformative our products can be when managing pain and discomfort and we are delighted to hear that with your unique chair, it is helping you to mentally and physically cope. Your feedback means a great deal to us all, and if we can be of assistance in the future, please do not hesitate to get in touch.

With our best wishes,

From all at Charterhouse

Bewertet mit 5 von 5 Sternen

⭐⭐⭐⭐⭐ **Excellent Service and a…

⭐⭐⭐⭐⭐ **Excellent Service and a Life-Changing Recliner!**

I recently purchased a recliner from Charterhouse Mobility, and I couldn’t be happier with the experience. The demonstration was carried out by Henry — a knowledgeable and genuinely pleasant young man who immediately understood the comfort I’d been missing for over 20 years with my old chair. Although the recliner was a significant investment, Henry offered a very fair part exchange, which made the decision much easier. His patient and informative demonstration showed me precisely what I needed to feel at ease again. I’m absolutely delighted with my purchase and highly recommend Charterhouse Mobility!

11. November 2025
Bewertung ohne vorherige Einladung
Charterhouse Mobility-Logo

Antwort von Charterhouse Mobility

We are delighted to hear how happy you are with the service you've received from Charterhouse Mobility. Thank you very much for letting us know how pleased you are with your purchase and for sharing that with Henry's help and knowledge, you've been able to choose just the right chair for your needs.

We trust that you'll be delighted with your furniture and if we can be of assistance in the future, please do not hesitate to get in touch.

Best regards,

From all at Charterhouse

Bewertet mit 5 von 5 Sternen

Great company

Ordered a riser recliner and from start to finish the company were brilliant. The chair is very good quality and very comfortable. Had to call them couple of days after it was delivered as slight adjustment needed on the depth of the seat, Jack arrived the next day and adjusted the seat to help my mum sit more comfortably and offered to call back in a couple of weeks to see if all ok. Fantastic company would definitely use again

15. Oktober 2025
Bewertung ohne vorherige Einladung
Charterhouse Mobility-Logo

Antwort von Charterhouse Mobility

Thank you very much for taking the time to leave a 5 star review. It means a great deal to us all at Charterhouse to know how pleased you and your mum are with the riser recliner chair she has received and the service we've provided.

If we can be of assistance in the future, please do not hesitate to contact us. We are always here to help.

Best regards,

The Team

Bewertet mit 5 von 5 Sternen

Ed came out showed my Mum a rise and…

Ed came out showed my Mum a rise and recline chair, we had seen lots of different companies but this chap new everything there was too know
Ed let the chair sell it self, no pressure he had a vast aray of colours as well so mum managed to match her existing suite! A very happy lady thank you Charterhouse!

28. Oktober 2025
Bewertung ohne vorherige Einladung
Charterhouse Mobility-Logo

Antwort von Charterhouse Mobility

Thank you very much for your 5 star review! We're thrilled to hear that with Ed's help, your mum has been able to choose her bespoke riser recliner chair with fabric to match her existing suite!

Thank you for choosing Charterhouse Mobility.

Best regards,

The Team

Bewertet mit 5 von 5 Sternen

Service has been great start to finish

Service has been great start to finish, the care team were so helpful and went through everything with me so I really understood what I was getting
No pressure at all, a delightful experience

24. Oktober 2025
Bewertung ohne vorherige Einladung
Charterhouse Mobility-Logo

Antwort von Charterhouse Mobility

Thank you so much for letting us know that the service you've received from Charterhouse Mobility has been great from start to finish. Our customer care team will greatly appreciate your feedback and we're all so pleased to hear that this has been a delightful experience for you.

With our best wishes,

From all at Charterhouse

Bewertet mit 5 von 5 Sternen

I've recently had a lovely…

I've recently had a lovely demonstration from ed he was so polite and professional i really can't wait to get my new chair and bed

30. Oktober 2025
Bewertung ohne vorherige Einladung
Charterhouse Mobility-Logo

Antwort von Charterhouse Mobility

Thank you so much for your glowing review regarding your demonstration with Ed. We'll certainly pass on your kind words to him and we trust that you'll be delighted with your new furniture.

Best regards,

From all at Charterhouse

Bewertet mit 5 von 5 Sternen

Good from start to finish!

I needed a new bed rather urgently. My mattress had collapsed, and I could not easily transfer to my wheelchair. I made a phone call to Charterhouse, and Henry was with me within 24 hrs. He spent 2 hrs assessing my needs (and asked questions I wouldn't have thought of until much later!) and 3 weeks afterwards my bed was ready. Following good communication with Jennifer in the office, it was carefully (and cheerfully!) installed by John and Giles (a father and son team) and I was shown how to use it. I have had 7 good nights sleep since!

I would thoroughly recommend Charterhouse.

25. Oktober 2025
Bewertung ohne vorherige Einladung
Charterhouse Mobility-Logo

Antwort von Charterhouse Mobility

Thank you so much for taking the time to leave such a lovely review. At Charterhouse Mobility, we endeavor to provide the best possible service for our customers and it means a great deal to us all to know how happy you are with the service you've received, from your initial enquiry to the delivery of your adjustable bed.

We're delighted to hear how well you are now sleeping!

Thank you for choosing Charterhouse Mobility.

Best wishes,

The Charterhouse Team

Bewertet mit 5 von 5 Sternen

Finally, the perfect chair after seeing so many! Highly Recommend!

I was looking for a new chair for myself. Having bought chairs from Oak Tree Mobility and Furniture Village, I was not satisfied.
I then had demonstrations from HSL and Willowbrook and was still not satisfied.

Then came Ray from Charterhouse Mobility. Ray was very informative, kind and courteous. The chair he showed us was very comfortable and he also took care of my needs. He was able to spot adjustments that I needed, that no other company had and it meant that I am now finally getting the perfect chair for me!

Thank you Ray and Charterhouse Mobility

30. Oktober 2025
Bewertung ohne vorherige Einladung
Charterhouse Mobility-Logo

Antwort von Charterhouse Mobility

We are thrilled to hear how happy you are with the service you've received from Charterhouse Mobility. Thank you for your lovely feedback regarding your demonstration with Ray, who has assisted you in finally getting the perfect chair for your needs. We'll certainly pass on your kind words to him.

Thank you for choosing Charterhouse Mobility.

With our best wishes,

The Team

Bewertet mit 5 von 5 Sternen

Great service

Jack, Ben and Ed. Great service. Lovely boys . Brilliant job.

30. Oktober 2025
Bewertung ohne vorherige Einladung
Charterhouse Mobility-Logo

Antwort von Charterhouse Mobility

Thank you so much for your lovely review. We know that Jack, Ben and Ed will be delighted to hear your feedback and we all greatly appreciate you choosing Charterhouse Mobility for your bespoke furniture.

Best regards,

From all at Charterhouse

Bewertet mit 5 von 5 Sternen

Awesome Ray with an Awesome chair

Called Charterhouse and managed to get Ray to come and visit us pretty soon

Ray was polite, well mannered, explained everything thoroughly and made us feel very comfortable and happy with our purchase.

29. Oktober 2025
Bewertung ohne vorherige Einladung
Charterhouse Mobility-Logo

Antwort von Charterhouse Mobility

Thank you so much for the glowing review regarding your demonstration with Ray. We know how much he will appreciate your comments and we're sure that you'll be delighted with your new furniture.

Thank you for choosing Charterhouse Mobility.

With our best wishes,

The Charterhouse Team

Bewertet mit 5 von 5 Sternen

Requested a home demonstration of a…

Requested a home demonstration of a recliner chair and Henry called the next morning. He arrived on the dot and brought in a chair to show me. I tried it out and he took measurements for width, depth and back height. He explained everything about the mechanism for reclining and brought in swatches for choice of materials which were very extensive. A very good company and Henry was outstanding with his help.

6. September 2025
Bewertung ohne vorherige Einladung
Charterhouse Mobility-Logo

Antwort von Charterhouse Mobility

Thank you very much for your feedback regarding the furniture demonstration with Henry. We're so pleased that with his help, you've been able to choose your made to measure riser recliner chair.

We sure you'll be delighted with your furniture, and please let us know if we can be of help in the future.

Thank you for choosing Charterhouse Mobility.

Best regards,

The Team

Bewertet mit 5 von 5 Sternen

Joe was great!

Joe was great!
Myself and my wife were looking for a new adjustable bed. Joe was very thoughtful and took his time explaining everything to us. We are both thrilled with the bed and look forward to it arriving soon.

4. September 2025
Bewertung ohne vorherige Einladung
Charterhouse Mobility-Logo

Antwort von Charterhouse Mobility

We're so pleased to hear your lovely comments regarding the demonstration with Joe. Thank you so much for taking the time to share with us how Joe was very thoughtful and took his time to explain everything, so that you were able to choose just the right adjustable bed for your comfort and support.

Thank you for choosing Charterhouse Mobility.

Best regards,

From all at Charterhouse

Bewertet mit 5 von 5 Sternen

What a fantastic chair

What a fantastic chair. Everything from booking in my demonstration, to the demonstrator showing myself and my wife the chair options, to making the purchase was very professional, courteous, helpful and easy.
I have been uncomfortable in my old chair for quite some time and had found Charterhouse Mobility online. I was called and was schedule to have a demonstration with Henry. When Henry arrived he was polite, professional and really listened to the issues I was having and made suggestions that have helped ease my back pain.
I couldn’t be happier with the chair I have received. I would recommend CharterHouse Mobility to anyone wanting a comfortable chair to relive you of your aches and pains.

4. September 2025
Bewertung ohne vorherige Einladung
Charterhouse Mobility-Logo

Antwort von Charterhouse Mobility

Thank you very much for your wonderful review! At Charterhouse Mobility, we are dedicated to providing our customers with a first class service, from the initial call, to the delivery of their bespoke mobility furniture. We are thrilled to hear how happy you are with your riser recliner chair and if we can be of service in the future, please do not hesitate to get in touch.

Best wishes,

The Charterhouse Team

Bewertet mit 2 von 5 Sternen

Not worth the money

My friend bought a chair, extremely overpriced. The guy messured me and not the gentleman it was meant for. The gentleman is was meant for is extremely disabled and leans to the right. The guy who came even took pictures of him on his old chair. And as a mobility furniture, made to messure I thought there would of been extra support on the side he leans on but o no! Even the picture support doesnt support much. I've emailed twice only to be ignored.

28. April 2025
Bewertung ohne vorherige Einladung
Charterhouse Mobility-Logo

Antwort von Charterhouse Mobility

Thank you for your comments on behalf of your friend. We have responded to your emails and also tried calling you, but unfortunately we haven't been able reach you on the number provided. Messages have been left asking you to call us when convenient, but as of yet, we've not heard back. We are always here to assist our customers in whichever way we can, so please do get in touch if your friend requires our help.

Best regards,

The Charterhouse Team

Bewertet mit 5 von 5 Sternen

Oxford riser recliner

Ordered chair yesterday had Henry excellent caring kind very help ful went through every thing in great detail could not be happier even got 375.00 off my old riser recliner would recommend them to any one fantastic service Henry could not have been more caring and help ful thank you jo

28. August 2025
Bewertung ohne vorherige Einladung
Charterhouse Mobility-Logo

Antwort von Charterhouse Mobility

Thank you very much for your 5 star review. We are thrilled to hear that you could not be happier with the service you've received when choosing your Oxford riser recliner chair with Henry. We'll certainly pass on your kind words to him and we trust that you'll be delighted with your new furniture.

Best wishes,

The Charterhouse Team

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