Benjamin was extremley helpful and reassuring through the whole process. Made a stressful situation much less of a stress due to his calm manner and constant checking in. Even when the call got discon... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Haider was great to deal with throughout. Really responsive, always quick to answer any questions, and made the whole process straightforward. Communication was clear from start to finish, which makes... Mehr ansehen
Unternehmen hat geantwortet
One star is being generous specially with the situation at the moment where Miller Heights 200 people have been evacuated from the building. Disgusting.
Sufyaan, who is part of the Concierge team at Liberty Place, is a phenomenal human being and a great asset for the team here at Liberty Place. He is quick to respond to any queries I have had and rea... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Centrick
Vom Unternehmen geschrieben
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ABOUT CENTRICK
Centrick was established in 2005 with one simple goal; to deliver a better, more accessible and more efficient service than that offered by other property management companies in the market.
Centrick’s growing full-service property solutions help individuals and businesses achieve the results they need from both residential and commercial property.
We’re partners, consultants, trusted advisors and we’re with you every step of the way.
We understand just what it takes to deliver a truly 360-degree service, that’s why our teams work tirelessly to support owners, investors and developers across residential and commercial sales and lettings, build to rent and asset management portfolios and of course why our building and estate management team are trusted by the UK’s brightest businesses
Kontaktinformationen
The Exchange 19 Newhall Street, B3 3PJ, Birmingham, Vereinigtes Königreich
- 0333 012 4125
- customerservice@centrick.co.uk
- centrick.co.uk
4.4
Hervorragend
3673 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Helpful concierge
Came out on behalf of Severn Trent for a call out and Saf was very helpful in showing me around the site and getting anything I need.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Centrick
Hi Jack,
Thank you for your review, we will be sure to pass this on.
Kind Regards,
Centrick
The concierge at the Orion building KAL…
The concierge at the Orion building KAL was very polite and helpful and helped me with my issues.😍
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Centrick
Hi Mariam,
Thank you for your review, we will be sure to pass this on.
Kind Regards,
Centrick
Sufyaan is an asset to the company
Sufyaan is an asset to the company. Fantastic concierge member who always goes above and beyond to help and sort any issues out. Very trustworthy and reliable and so glad he has joined the team! Thanks for the great service Sufyaan! Keep it up!
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von Centrick
Hi Kiran,
Thank you for your review, we will be sure to pass this on.
Kind Regards,
Centrick
Katy Fallon has been amazing
Katy Fallon has been amazing! We are currently in the process of a client's remortgage and a compliance cert was needed. She answered all my questions (and there was a lot) promptly and also educated me in the process. Katy you have the patience of a saint. Thank you!!!
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Centrick
Hi Donna,
Thank you for your review, we will be sure to pass this on.
Kind Regards,
Centrick
Mustafaa was so helpful and…
Mustafaa was so helpful and understanding at a difficult time in my life, not only did he understand fully, but spoke to me with empathy and understanding, meaning we could come around to an agreement, which not only reduced the severe amount of stress currently in my mental health, but made me feel comfortable and relaxed. For this I am extremely grateful.
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Centrick
Hi Adam,
Thank you for your review, we will be sure to pass this on.
Kind Regards,
Centrick
saf is a honest and concerned site…
saf is a honest and concerned site manager at liberty place, who courageously looks after our interest.
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Centrick
Hi Mr. Navjot,
Thank you for your review, we will be sure to pass this on.
Kind Regards,
Centrick
Danielle is an Asset to Centrick
I was trying to sort a service charge issue since the start of January, I didn't get any help from Centrick for over 2 months, they told me all sorts of stories which weren't true (on the rare occasions they answered the phone/ answered emails) which caused a lot of stress. For this experience I would have given a solid 0 stars. However, I was then introduced to Danielle... Danielle actually wanted to help me resolve my issue, she answered all my emails quickly and advised of any updates when she received them. She actually cared about supporting me through the process and I am so grateful for that. Danielle is the reason I am giving 3 stars, if I hadn't had a horrible experience to start off with then I would have given this review 5 stars solely due to Danielle's work but unfortunately the rest of the company let her down. Danielle is an asset to the company and she should be praised for her work. As for the rest of the company, management should really review who they have working for them as some people really let the company down.
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Centrick
Hi Owen,
Thank you for taking the time to share your feedback with us.
We are very sorry to hear about the difficulties and delays you experienced while trying to resolve your service charge query earlier in the year. This is not the level of service we aim to provide, and we understand how frustrating and stressful this situation must have been for you. Please accept our sincere apologies for the experience you had during this time.
At the same time, we are very pleased to hear about the positive support you received from a member of our team. We truly appreciate you recognising their efforts, and we will ensure your kind comments are shared with them and the wider team. The team takes great pride in supporting customers and it’s wonderful to know that their responsiveness, care, and commitment helped move your issue forward.
Your feedback about the earlier part of your experience is equally important to us. We take comments like yours seriously and will use them to review how we communicate with and support our customers, so we can continue to improve the service we provide.
Thank you again for your balanced and thoughtful feedback. If there is anything further we can assist you with, please do not hesitate to contact us.
Kind regards,
Centrick
Thanks to Saf at liberty place site…
Thanks to Saf at liberty place site manager for getting the problem with the broken lift resolved quickly and keeping me updated
Really appreciated
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Centrick
Hi Ammar,
Thank you for your review, we will be sure to pass this on.
Kind Regards,
Centrick
Solving Issues
Haider Hussain , Has been helpful with any issues I have and the response back has been second to none
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Centrick
Hi Juan,
Thank you for your review, we will be sure to pass this on.
Kind Regards,
Centrick
Pleasent
Pleasent, helpful,manager who keeps things runnning smoothly and safely. Saf liberty place
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Centrick
Hi Adrian,
Thank you for your review, we will be sure to pass this on.
Kind Regards,
Centrick
Antwort von Centrick
Hi D'Andrea,
Thank you for your review, we will be sure to pass this on.
Kind Regards,
Centrick
Saf is doing a wonderful job looking…
Saf is doing a wonderful job looking after us and the building.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Centrick
Hi Richard,
Thank you for your review, we will be sure to pass this on.
Kind Regards,
Centrick
Prompt response
Iffah Shoaib provided information as requested by my solicitor in a very prompt and helpful manner.
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Centrick
Hi Debby,
Thank you for your review, we will be sure to pass this on.
Kind Regards,
Centrick
Top service by building management
Hi all, we just moved into liberty place and Saf - The Building manager helped us a lot with the initial move in struggles. Apartment is well maintained.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Centrick
Hi Raja,
Thank you for your review, we will be sure to pass this on.
Kind Regards,
Centrick
Liberty place is a great place to live…
Liberty place is a great place to live in Birmingham.clean tidy and well maintained. Saf and his team are the best.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Centrick
Hi Navraj,
Thank you for your review, we will be sure to pass this on.
Kind Regards,
Centrick
Living at Liberty Place has been a very…
Living at Liberty Place has been a very positive experience, and a big part of that comes down to the management. Saf is consistently professional, patient and solution-focused. He always takes the time to listen and ensures any issues are handled smoothly.
It’s not just about solving problems — it’s about the reassurance and trust that comes from knowing someone genuinely cares about maintaining a good living environment for residents. That kind of reliability is truly appreciated.
Thank you for your ongoing dedication and support.
Kitty
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Centrick
Hi kitty,
Thank you for your review, we will be sure to pass this on.
Kind Regards,
Centrick
Awful company
Unfortunately you have to give at least one star on these reviews!!
I have dealt with this company since 2022 and when I say dealt with I mean I have emailed and they have ignored. They are appalling and have zero customer service. I am £1000s out of pocket and they do not care
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Centrick
Hi Alison,
Thank you for your feedback. We regret to hear you’re dissatisfied with your experience.
To address your concerns, we’ve requested your information through this review.
Please provide your name and property details or send them to us directly at customerservice@centrick.co.uk . We’re here to help.
Kind regards,
Centrick
Been staying at my friends apartment…
Been staying at my friends apartment liberty place , for just over 1 month and I have to give a special thanks to Saf for all the helpful assistance he gave to me during my stay. Hopefully be back soon.
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Centrick
Hi Talha,
Thank you for your review, we will be sure to pass this on.
Kind Regards,
Centrick
was working at various properties at…
was working at various properties at Liberty place on behalf of insurance company carrying out decorating works , had no keys for properties and the concierge Saf assisted in everything I needed without any fuss
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Centrick
Hi Paul,
Thank you for your review, we will be sure to pass this on.
Kind Regards,
Centrick
Thank you so much for the help this…
Thank you so much for the help this morning saf
You are a star
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Centrick
Hi Mutturaj,
Thank you for your review, we will be sure to pass this on.
Kind Regards,
Centrick
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