Cellunlocker 

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

J'ai commandé un code de déverrouillage réseau pour Galaxy Z Flip 3 bloqué par AT&T. J'ai reçu le code en 1 jour ouvré. Le code fonctionne a correctement fonctionné. Il suffisait de renseigner le M... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Awesome company. AT&T was trying to hold my phone hostage even though it was completely paid off. After days of trying to resolve why with reps and management, finally receiving an email saying that m... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We needed a phone unlocked in Jamaica. I have never unlocked anything before. We used Cellunlocker.net followed their instructions, paid via Paypal and received the unlock code the next day. The phone... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Cellunlocker was very quick -- I sent in a request over the Memorial Day weekend, expecting to get results on Tuesday, but I got my unlock codes the very next day! The directions were clear and easy t... Mehr ansehen

Unternehmensdetails

  1. Mobiltelefongeschäft
  2. Elektrofachmarkt

Informationen, die aus verschiedenen externen Quellen stammen

We specialize in Unlocking Cellphones for customers who wish to change service providers, or are traveling and need to unlock their phone to use a local sim card. We can unlock 99% of all Devices including iPhone, Samsung, LG, Nokia, Motorola, ZTE, Huawei and Many More!


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(2'889)

0 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

Its over a month since I ordered…

OrderID::4090428
Its over a month since I ordered my Code. After 3 weeks and no sign of life I asked my money back, but unfortunately: still no reaction at all - can I have my money back? Please!!

Update1
Please erase my personal mail-adresse from your response and pay my money back. I never got an email from you (apart from the order-receipt) and after logging in, it was always written: "your order is still pending".
If I would have to erase my post, before beeing refunded, this whole TRUSTPILOT-Idee would be obsolete, so I wont remove my review!

Update2
I am really glad for all the people, you managed to find an unlock-code for. But if all the rest of us whom you couldn’t help, is forced to change their ratings, before beeing refunded, the whole of these feedbacks is skewed.
I am looking forward, to mention in my review that you finally payd my money back - AFTER the refunding will have taken place. The link you provided, doesn’t proove that you wrote me an e-mail, and I assure you once-again: I didn‘t get one. I checked my spam-files too. By the way: I have tried the live-Chat-Option and was told to wait for an e-mail.
With such a policy of yours twoards me as your customer I will loose my money. You however lose all your credibility. So much for: „ZERO-RISK, 100% MONEY-BACK GUARANTEED“
That is not to say, that I will resignate. I’m still waiting patiently for my money. I have some dollars to lose, you have your trusworthyness as an enterprise at stack. Perhaps you‘d better look for an other job entirely. Good luck.

3. November 2022
Bewertung ohne vorherige Einladung
Cellunlocker-Logo

Antwort von Cellunlocker

Hi Nutella, we apologize for your unpleasant experience.

We were able to locate your order however in this situation we had been waiting for your response before we could take further action.

The email you've registered for your order is: Nutella@wolke7.net
Order date was Sept 28th, 2022
Turnaround time: Instant

We were unable to generate a code for your device with your information and our system emailed you on the same day (Sept 28) for additional information that can be used to try generating a code again. We had received no response and the next email we sent out was October 17th but still no response from you.

Certainly, in each instance, you are fully eligible for a refund request as we had not fulfilled the service you purchased but since we had not heard back we weren't prompted to take an action.

We do have a Live Chat option on our frontpage that's available Monday through Friday 6:00am to 5:00PM (Pacific) which certainly could assist with your order.

In this situation, it just seems like some misunderstanding, as detailed above that is the email you've provided which had sent several emails to. I have marked your order request to be refunded as soon as you removed the post(s).

Once our team confirms your post(s) has been removed we will promptly refund the order in full.

Thank you for your cooperation.

Roland M.
Sales Manager

-- Update 11-04-2022
As you may already realize, we cannot choose which posts to remove. This is all at the discretion of the poster, we can only respond and make our case. You can look through our reviews and see that there were situations where we responded and the user no longer responded to make amends for misinformation. That would certainly not be fair but that's unfortunately how it can end up like.

There are also cases where it ended up neutral we don't generally ask for posts to be removed unless there's a clear fault.

The reason why we're making a statement in our original response to you is that we had tried to reach out to you multiple times regarding your order but had no response. Please do understand if we don't get a response we would not be aware to be taking action.

We understand that you are saying to remove your email however it is important to be transparent that this is the email you provided and that is the email we have been emailing since the day of the order trying to get a response from you.

You can say that you haven't received an email from us but we have a Live chat option on our website that's accessible 5 days a week Monday to Friday, in the month you had waited you could have talked to our agents for a solution.

Here is another screenshot of no email reply from you: shorturl.at/pD359
We are still going to uphold our position on this in our original message. We will issue a refund once you either remove the post or if you like you can amend your post entirely to be neutral.

Bewertet mit 5 von 5 Sternen

This company is 110% legit

This company is 110% legit! I put in my request to have my 13 Pro Max unlocked on the 26th of November 2022 and within 14 hours, it was unlocked. I then requested to have my wife’s IPhone 13 Pro Max unlocked on the next day the 27th at 7am. And it 3:33 pm the same day, hers was unlocked . We didn’t have to used any code and just like that both of our phones are carriers unlocked. course, hers was unlocked inThey quickly helped me. The price for a right and the hype is absolutely worth it. I had previously used Unlocked River but the charged they couldn’t get my phones unlocked after 15 days. But this company was able to get both our phones done in a matter of hours. I will definitely recommend this company to anyone who’s looking to unlock their phones in a matter of days especially over any other companies out there.

25. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Una experiencia de primera.

Justamente en días pasados recibí un dispositivo para desbloqueo, busque mas de 10 paginas que ofrecen el servicio de desbloqueo de red, también vi reseñas dentro de esta plataforma para estar mas seguro... y déjenme decirles que Cellnnlocker era una de las opciones para elegir aunque no terminaba de confiar.

En un sentimiento de adrenalina me atreví a apostar por ellos, y decidí hacer la compra por medio de PayPal, para estar un poco más seguro, dentro de lo que cabe.

Luego de realizar la compra, recibí un correo automático al instante, donde explicaban la información de mi pedido. Donde se explicaba que el proceso podía demorar entre 6 a 24 horas.

Para mi sorpresa, pasadas 1 hora aproximadamente, recibí el correo con mi código de desbloqueo de red, el cual procedí a introducir en el teléfono, y funciono!!.

Quedo muy satisfecho con la pagina en cuestión y sin duda volvería a realizar pedidos de desbloqueo de red con ellos, estoy iniciando un negocio de desbloqueos de teléfonos, y doy por sentado que Cellunlocker será la pagina en la que confiaré para futuros desbloqueos.

Todo esto fue para desbloquear un Samsung Galaxy Note 20 Ultra 5G con ATT USA, que estaba bloqueado por adeudo/prepago.

Recomiendo Cellunlocker, es confiable en mi experiencia, además de eficaz y eficiente.

Todo esto lo escribo desde México, y mi Galaxy ya funciona con la red TELCEL.

Saludos/Regards.

26. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I recommend Cellunlocker.net

I recommend Cellunlocker.net. I have used their services about 3 times and met all my expectations. Never had any problems. My most recent request was on October 10th, 2022 and fully completed on October 11th, 2022. Thanks.

10. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Worked perfectly

Worked perfectly. I was able to unlock my iPhone 14 dual esim with two different carriers. I also received the unlock a lot quicker than I thought I would. I will definitely use them again if I find the need to.

27. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Decently Quick and Great Service

Decently quick and great service! I was looking to get my new iPhone 14 Pro Max unlocked for travelling abroad and they were able to get it done in ~1 week!

So shady that cell carriers lock them when we've paid for the device and refuse to unlock before 60 days.

Thanks again y'all!

27. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I was a little sceptical at first about paying a website to help me with my unlock code,so I read all the positive reviews and decided to go for it. I received my code in less than 48 hours. It worked

I was a little skeptical at first sending money to a website I've never used, but after reading all the positive reviews I felt much more comfortable. I received my code in less than 48 hours and it worked first time I was so happy Thank you very much 100% satisfied

16. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Used to unlock my S9+ ( AT&T)

Used this site to unlock my S9+ ( USA At&t) it was pretty straightforward, paid the fee and code was sent in 24 hours, it worked on the 1st try with no issue, I am using the phone on another network in Jamaica now.

4. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Unlocked Fido Phone and Charge

[OrderID::4049717] I was not aware of the fact that from December 1, 2017, all Fido phones come unlocked. I submitted a request to unlock the phone, however, later I started using the phone with another network without any issue. They sent me an unlock code 4 weeks later. When I told them that I didn't use the code and I didn't need it anymore (which I also told them 1-week later via email), they refused to return the money. Very poor service.

6. September 2022
Bewertung ohne vorherige Einladung
Cellunlocker-Logo

Antwort von Cellunlocker

Hi Khalad, we apologize for your unpleasant experience.

We have sent you an email to further discuss this situation and possible solutions.

We look forward to hearing from you soon at your earliest convenience.

We do have a Live Chat on our frontpage that is open from 6:00AM - 10:00PM (Pacific) 5 days a week.

Roland M.
Sales Manager

Bewertet mit 5 von 5 Sternen

My apologies to y'all

So I jumped the gun on my review and missed a detail that makes a huge difference. CellphoneUnlocker.com is a knock off scam. Cellunlocker.net is the real deal. After the mix up, a gentleman called me personally to handle all the questions I had and went above and beyond to satisfy each concern with the patience of a Saint. I'm willing to give them a try and feel pretty good about it.

3. September 2022
Bewertung ohne vorherige Einladung
Cellunlocker-Logo

Antwort von Cellunlocker

Hi Taylor, we apologize for your unpleasant experience.

We are noticing a trend of clients providing invalid order numbers we don't use in the format #CU-

Our order numbers are 7 digits in length with no letters.
Check the email confirmation as it will be displayed there and look for the business name.

Please double check as we would certainly want to get this matter sorted!

We look forward to hearing from you soon at your earliest convenience.

We do have a Live Chat on our frontpage that is open from 6:00AM - 10:00PM (Pacific) 5 days a week.

Roland M.
Sales Manager

-- Update 09-26-2022
Taylor, we tried searching your email and you do not show up on our platform: shorturl.at/inrV6

We are certain you did not order from us, we are Cellunlocker.net we did mention in our response to check the email receipt of what business you ordered from as it is sounding like it's not us considering there were no results found with your email.

Bewertet mit 1 von 5 Sternen

Over 3 months no codes! No refund to be seen yet. Had to dispute charges

Ordered unlock codes for two devices at the end of July. Still do not have my codes. I've used them in the past countless times and they were great! This time around, I keep getting a run around. One order was 1-10 business days, the other was 1-48 hours. Customer service responds, but with a new excuse and time frame each time. Last email they said another 1-2 weeks! Absolutely ridiculous.

Order numbers 4044797 and 4044812. Still waiting, don't want a refund, want the codes I paid for over a month ago. I've talked to Dhorris numerous times, she is generally not very helpful and passes on vague information like "we're working on it".

After over a month of waiting for any response other than "there are global delays" or "it's processing" I did request a chargeback. To which they refuted with my bank. The review is in no way disingenuous, I was not ever told that attempts were not successful rather that there were delays and it should just be a few more days or another week. Ridiculous.

3 months later still have no refund! Had to dispute charges. Beyond angry.

28. August 2022
Bewertung ohne vorherige Einladung
Cellunlocker-Logo

Antwort von Cellunlocker

Hi Jeremy, we apologize for your unpleasant experience.

We've tried our best to adhere to your request of not refunding the order and continue trying to generate an unlock code. We had been attempting and were unsuccessful but you had wanted to continue in which we obliged. Instead you had opened a chargeback on your orders instead of simply just asking for a refund which we have offered multiple times.

This whole written review is very disingenuous and entirely misleading to the public of the actual history on this situation.

Summary for the readers:
- This customer orders were unsuccessful in generating the unlock codes. We offered to continue reprocess or request for a refund.
- They optioned to continue waiting and we reprocessed their orders.
- After a few days the customer decided to instead of reaching out to support and asking for a refund they instead just did a chargeback making a fraudulent claim to their bank.

We look forward to hearing from you soon at your earliest convenience.

Roland M.
Sales Manager

Bewertet mit 5 von 5 Sternen

good service was way past due but ima a…

good service was way past due but ima a very patient person, and that was no issue for me, I highly recommend this service. just be patient because they are not taking up the unlock code to unlock your device from a google search

19. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I've waited over 3 weeks now for an…

I've waited over 3 weeks now for an unlock code that was supposed to take 1-3 days.The company does not answer any questions about time to deliver unlock code or refunding. Going to dispute the charge with my cc company. Buyer beware.

OrderID::4038961
Make LG
Model LG V60 ThinQ
Locked To AT&T
Avg. Processing Time 1-72 Hours

Edit: 8-19 Its now been a month without a refund or unlock code.

13. August 2022
Bewertung ohne vorherige Einladung
Cellunlocker-Logo

Antwort von Cellunlocker

Hi Mike, we apologize for your unpleasant experience.

We had issued a full refund on August 23rd at your request since there were no code found. We were in communication with you throughout, please amend/modify your review as it does not reflect what the history of this order was.

We look forward to hearing from you soon at your earliest convenience.

We do have a Live Chat on our frontpage that is open from 6:00AM - 10:00PM (Pacific) 5 days a week.

Roland M.
Sales Manager

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