Technician did routine maintenance as scheduled but also diagnosed and resolved a small oil leak. Very thorough. Answered my questions and also checked generator output to breaker box.
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Das sagen Bewerter
CDS has been helpful in making my decision with my in-home Generator. The employees went beyond their duties to make me feel comfortable in making my decision. All questions were answered all work w... Mehr ansehen
Unternehmen hat geantwortet
You were very professional all the way through the process of installing our whole house generator. You scheduled all our county inspections and kept us informed when they would be occurring. There... Mehr ansehen
Unternehmen hat geantwortet
They were professional, pleasant, and communicated the install and inspection processes well. Their staff and customer service were impeccable! I was able to call when I did have a question without... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
CDS Home Services is the mid-Atlantic area's leader in sales, service and installation of Generac and GE brand automatic home standby generators. With over 6,500 installations, we have the knowledge and experience to do the job right. We also offer all manner of residential electrical services for the home.
Kontaktinformationen
1225 Bengies Rd, 21220, Baltimore
- 888-319-0557
- sales@cdsemergencypower.com
- cdshomeservices.com
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Installation of a Generac Generator System
Professional, Experienced, Efficient, Responds to all questions timely and thoroughly, Lived up to their Reputation of being a World Class Organization.
i’m under impressed
i started in November it’s february i still have trenches in my yard !

Antwort von CDS Home Services
They get the job done!
They get the job done! CDS has been servicing my generator for years. Everyone I have ever dealt with is always helpful and friendly. From scheduling to service, they do a great job.
The technicians arrived as planned and…
The technicians arrived as planned and accomplished what was necessary for the service. They were personable and professional.
I have successfully made the…
I have successfully made the appointment for service. The person assisting me with that was courteous and efficient.
Great product and customer service
Great product and customer service, I'm happy so far.
No complaints
Everything was done professionally on time and with no unpleasant surprises.It was also over. $2000 cheaper than the only other estimate that we received.
Nice job!
The service has been great. They always follow up and keep me posted on the permit process. The installation was very neat and well done.
Top Notch Installation and Service
I purchased an 18KW generator from CDS in 2022 and their service has been outstanding. Denise the Service Supervisor has been great to work with and totally customer oriented. I recently had an issue that required a part replacement that was on back order Denise was instrumental in locating a hard to find part. She received the part and dispatched Chris the Service Technician who installed the part and got the generator back online.They were outstanding for the install and follow up service.Top notch!
Fantastic customer care!
Mike and Angelica who helped us at CDS were very professional and answered every question we had about installing a whole house generator. They handled every detail from the first to the last step of the installation process. They made it so easy for us to get this job finished.
Peace of mind in a storm
Thanks for the reminder letter that my annual service was due! Pre pay for the service so I don't have to be home when the tech arrives. And prompt scheduling. Peace of mind.
Everyone explained the process
Everyone explained the process. Gave detailed information on setup and installation.
The service call from CDS was very good.
The service call from CDS was very good. The tech was thorough and explained what was going on. I thought that we had a dead battery but the tech showed me that it was still good. He reset the unit and it is working fine.
Mike was very personable and…
Mike was very personable and knowledgeable about my generac system. I appreciate how he explained the problems that he found and that they were corrected.
Very professional
Very professional. Knowledgeable, never felt like we were waiting. Overall excellent experience.
Great communication from scheduling…
Great communication from scheduling team and clean fast installation!
Great Job CDS
Our installer was really knowledgable of the Charge Point EV product as well as residential electrical as a whole. The install went well and he kept us update throughout the process. The work area was kept clean and the install looked nice and professional at the end.
Everything was perfect!
He was right on-time, very pleasant and went out of his way to ensure I was happy and satisfied with the service. I was very pleased and grateful to have found this service through Home Depot!
Excellent response
Excellent response and service from Denise Brune. Prompt phone response and the techs did good repair work.
I didn't have to be home
I didn't have to be home; however, it took forever to have a service and cost me additional money to have another company to replace the battery.
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