CDS Home Services Bewertungen 2’904

TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Technician did routine maintenance as scheduled but also diagnosed and resolved a small oil leak. Very thorough. Answered my questions and also checked generator output to breaker box.

Bewertet mit 5 von 5 Sternen

CDS has been helpful in making my decision with my in-home Generator. The employees went beyond their duties to make me feel comfortable in making my decision. All questions were answered all work w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

You were very professional all the way through the process of installing our whole house generator. You scheduled all our county inspections and kept us informed when they would be occurring. There... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

They were professional, pleasant, and communicated the install and inspection processes well. Their staff and customer service were impeccable! I was able to call when I did have a question without... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Elektriker
  2. Allround-Handwerker

Informationen, die aus verschiedenen externen Quellen stammen

CDS Home Services is the mid-Atlantic area's leader in sales, service and installation of Generac and GE brand automatic home standby generators. With over 6,500 installations, we have the knowledge and experience to do the job right. We also offer all manner of residential electrical services for the home.


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

2904 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 5 von 5 Sternen

The 3 tech's

The 3 tech's, Brandon Stanley, John Sebek and Nate Koerner. This crew was outstanding. They know what to do and do it exceptionally well. CDS really are the experts at installing Generac generators. Even the Howard county inspector was impressed with their work. I would highly recommend CDS if you want the best tech's doing your generator install.

11. Juni 2025
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Antwort von CDS Home Services

Thank you so much for your kind words! We’re thrilled to hear that you were pleased with our technician and the service provided. We always aim to keep our customers informed—so we’re glad the communication was helpful. If you need anything further or have any questions, please don’t hesitate to reach out. We're always here to help!

Bewertet mit 5 von 5 Sternen

We were very pleased with the CDS Tech

We were very pleased with the CDS Tech. We could not be there doing the repair so he called us with his recommendations and sent us a text on what product would work on the ants. He was very knowledgeable,

3. Juni 2025
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Antwort von CDS Home Services

We're happy to hear that the technician was so helpful and knowledgeable while resolving the issue. We appreciate you taking the time to leave us this positive feedback!

Bewertet mit 5 von 5 Sternen

Good experience made better by installer

Mike, my installer and quote drafter, was amazing. He actually listened to what I was asking for and quoted me exactly what I wanted. However, the back office could use some improvements - scheduling was delayed and they didn’t know/understand that my installer could have also done the liquid propane work, which would have saved me the extra fees and coordination with my propane supplier. Overall a good experIence made much better by Mike!

22. Mai 2025
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Antwort von CDS Home Services

We're glad to hear you had a positive experience with the installer, and we truly appreciate your kind feedback about the quote process.

Typically, we provide an installation timeline of 6–12 weeks, so we're happy to see your project was completed in just 4 weeks.

Regarding the gas connection, we generally recommend that your propane company handle the reconnection. While Mike is sometimes able to assist with this, we can't guarantee it in every case. We prefer to avoid scheduling gas work unless we're certain we can complete it, as any delay could leave you waiting on your propane provider afterward.

Bewertet mit 5 von 5 Sternen

Great company for installation and services.

The company was very knowledgeable in the installation process and kept us abreast in every step. The install was done either care. My house was cared for and clean no mess left behind.

I have used this company before in my other house and again in this house. I recommend them for service and installation.

23. Mai 2025
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Antwort von CDS Home Services

We're happy to hear that you found our team knowledgeable and that we kept you informed throughout the installation process. We appreciate your repeat business and are glad we provided excellent service both times. Thank you for recommending us!

Bewertet mit 5 von 5 Sternen

I wanted to let CDS know what a fantastic and excellent experience with Thomas.

I wanted to let CDS know that the technician Thomas Ware who serviced our generator was very knowledgeable and professional and friendly. His work was outstanding.

8. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von CDS Home Services

We're happy to hear that the technician was knowledgeable, professional, and friendly. We appreciate you letting us know about your outstanding service experience. Thank you!

Bewertet mit 5 von 5 Sternen

Very Experienced Technician

The technician was extremely courteous and addressed my concerns. He also provided me with helpful information regarding my generator which I appreciated.

26. April 2025
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Antwort von CDS Home Services

We appreciate your kind words and are thrilled to hear that the technician was able to address your concerns and provide you with helpful information. We strive to provide our customers with the best possible service, and we're glad to hear that your experience met your expectations.

Bewertet mit 5 von 5 Sternen

These Folks are Pros!

I couldn't be more pleased with how CDS handled the installation of my 22K watt Generac. The estimator was knowledgeable, professional, and prompt. Communication with office staff was frequent and courteous. Technical teams sent to the house were all highly competent -- all work was done right the first time.

29. April 2025
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Antwort von CDS Home Services

We are thrilled to hear about your positive experience with our team. It sounds like you had a seamless and efficient installation process. We appreciate you recognizing the expertise and professionalism of our estimator, office staff, and technical teams. We strive to provide exceptional service, and your feedback reinforces our commitment to customer satisfaction.

Bewertet mit 5 von 5 Sternen

Top service professional

Your service professional was very responsive. He not only serviced my generator but also alerted me to other issues. He was the only one who fixed the remote controller — after 20 years in which each grout gave one excuse or other. He knew his job and did not hesitate to call someone for help when needed. Please ensure he is assigned to me next year.

15. April 2025
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Antwort von CDS Home Services

We are so glad to hear about your positive experience. We appreciate your kind words about our service professional. It's wonderful to know he went above and beyond to ensure your generator was properly serviced and that you were informed about potential issues. We are proud of our team's commitment to providing excellent service.

Bewertet mit 5 von 5 Sternen

CDS is always dependable and wonderful…

CDS is always dependable and wonderful with the maintenance on my Generator. I could not ask for better service. This company is outstanding!!!!

10. April 2025
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Antwort von CDS Home Services

Thank you very much! Your satisfaction is our top priority, and we strive to provide exceptional service to all our customers.

Bewertet mit 5 von 5 Sternen

A true professional is on time

First and foremost, I appreciate Jon being on time. Being on time, is the most professional attribute of a person and the company. He was able to get there early and finish early which gave me time to take care of other things. He gave me detailed step by step instructions on what had to be done to install the EV charger. My drywall in the ceiling had to be cut open, but overall it was very neat clean cut. The work looks great, the charger was installed very neatly, and works perfect! Greatly appreciate the overall professionalism.

9. April 2025
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Antwort von CDS Home Services

We appreciate you taking the time to share your positive experience. It's wonderful to hear that John's punctuality and professionalism made such a positive impression on you. We strive to ensure our technicians arrive on time and provide clear instructions, and we're glad that John was able to exceed your expectations in this regard.

We're also pleased to hear that the EV charger installation was completed to your satisfaction. We understand that any home improvement project can be disruptive, and we appreciate your kind words about the neat and clean work. We're committed to providing high-quality service and ensuring our customers are happy with the final result.

Bewertet mit 5 von 5 Sternen

Very Satisfied

The service technician arrived on time, was very professional, and fixed the problem quickly. He was extremely knowledgeable and explained everything in a way that was concise and understandable. I would highly recommend CDS Home Services.

30. März 2025
Bewertet mit 5 von 5 Sternen

The team was great

The team was great! They kept me informed the whole way with regards to the status of the permit, additional information needed and the installer was great. He did a fantastic job with the level 2 charger. The only downside is that I need to patch the drywall holes that were cut and put in the necessary wood to reattach the drywall.

26. Februar 2025
Bewertet mit 1 von 5 Sternen

Horrible Experience with EV Installation (still active)

I had requested and purchased a EV Home Installation in December 2024. I am completely being ghosted for any support, I’ve had my installation delayed and fought for to be installed 2 months later. I have a huge strip of hole in my wall from the installation and have been waiting 4 weeks now for an inspection before getting it repaired. This company is ignoring my calls and emails, can’t seem to get a response or estimate for my inspection, and complete radio silence. I regret choosing this sham and shady company. Do yourself a favor and avoid this scam.

12. Februar 2025
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Antwort von CDS Home Services

We sincerely apologize for your experience, and we take full responsibility. Your frustration is completely understandable, and we truly regret that things haven’t gone as smoothly as they should have.

Regarding the inspection, I do want to clarify that once your work was completed, we promptly contacted the County to request scheduling. Unfortunately, their availability and response times are beyond our control, and we’re required to wait until they confirm a date.

That said, this is not the level of service we strive to provide. I personally reviewed our call and email records and did not find any missed or unanswered messages from you. If you've tried reaching us through another method, please let us know so we can address it immediately and ensure nothing is being overlooked.

Bewertet mit 4 von 5 Sternen

Maintenance Service

It was easy to re-establish our maintenance plan after it lapsed. No contact appointment was handled without issue and timely. Summary receipt provided allowing us to know what requires attention and the overall status of the generator.

26. Februar 2025

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