Needed their help again after power cut and 11 of 16 cameras went down. Lamont remotely connected them back up. Easy to talk to. Understood the problem immediately and spent time resolving it. Excelle... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I bought three Hanwha cameras from CCTV Direct as they had the best price available. They were quickly delivered, and when I installed them they all showed moisture inside the lens. Unfortunately it... Mehr ansehen
I had a fault with the microphone on one of my uni view tri-guard 2.0 cameras, Dan Lee at tech support remoted in on the EZ view app and checked it out, he also updated the NVR and camera software. He... Mehr ansehen
So we were really struggling with an unusual issue with 4 cameras on a 26 camera system were on line but no Live view. Lamont remotely logged in, spent time diagnosing the problem and sorted it out... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are CCTVdirect, we started our journey back in 2007 and have since become one of Europe’s leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. We’re at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured you’re in safe hands with CCTVdirect. We’re Yorkshire born and bred and proud of it, so if you’re in the area, pop in for a proper Yorkshire brew and we’ll show you exactly why we’re the right supplier for you.
Kontaktinformationen
Unit 3 Scala Court, LS10 1JD, Leeds, Vereinigtes Königreich
- 01132337070
- salesteam@cctvdirect.co.uk
- cctvdirect.co.uk
Das haben sich andere Leute angesehen
Lamont in tech support is always spot…
Lamont in tech support is always spot on, whether it's a BIG or small issue, and it makes me feel confident when a problem arises, Lamont has got my back.
Keep up the great Tech support.👌👍
Excellent pre and post sales service.
I have purchased a number of items from this company and the service has always been excellent.
My latest interaction was with technical support.
Lamont went above and beyond, liasing with the product manufacturer to resolve the issue.
I suggest checking the site you are looking at as there is another online company with an almost identical name.
The company associated with this review are based in Leeds.
Tech Support Lamont to the rescue!
Yet again CCTV Direct Tech Support has exceeded expectations. Lamont has remotely resolved a customers commercial system which was failing to connect after they interfered with their router. No drama, no hastle, all up and running again with no fuss
Top technical support
Top technical support . Fast and very helpful. Proper technical knowledge.
Lamont used his magic touch like a tech wizard.
Excellent technical support as always
Excellent technical support as always, quick to achieve a resolution, really happy with CCTV Direct and their support team
Great service yet again.
Great service yet again.
Many thanks Lamont for your help!
ex support team
Lamont Marshall one of CCTV Direct technical support staff, was excellent in restoring my CCTV system via remote access. He was professional, knowledgeable, and extremely efficient, quickly diagnosing the issue and getting everything back up and running. His clear communication and calm approach made the whole process easy and stress-free. I would highly recommend Lamont and the CCTV Direct team to anyone needing reliable technical assistance.
Another great experience today
Another great experience today - Lamont as normal
got it all sorted - thanks speak soon
Order received next day
Order received next day. Had to call Tech
helpline to set system up.
Daniel Lee was fantastic very pleasant and professional. Great customer service and support. Recommend this company anytime.
Excellent service
From the initial advice, pre purchase, through the purchase, into post sales tech support, the experience has been 5☆
Very good advice thank you
Very good advice thank you
I couldnt get my head around a…
I couldnt get my head around a particular issue with the way a system was set up at a customers house.
Well i know a guy who could, Spoke to Lamont based in Leeds, not the first time ive spoken to Lamont, He was able to remote connect with the system and sort it out in no time at all.
This guy is like an Oricle, no idea how he does it, but im glad he does.
Thumbs up.
The best CCTV company in the world
The best CCTV company in the world. Lamont in technical is always very helpful and knowledgeable.
Brilliant. Diolch
Allways great support from the Tech…
Allways great support from the Tech support guys.
Lamont in technical is always very…
Lamont in technical is always very helpful and knowledgeable
Lamont Marshall was very helpful with…
Lamont Marshall was very helpful with my problem :-)
Daniel Lee was brilliant
Daniel Lee was brilliant, really helpful and friendly. Very happy to help. Also lovely to talk to
Bought an Ajax alarm system - Good experience.
Purchased an Ajax alarm system along with extras from CCTV Direct recently, the web site is easy to navigate plus there are links in the products to the specifications and other details. Prices are very competitive and delivery was made by DPD in less than 24 hours which was pretty quick. They also have a technical helpline that I did use which for me is a bonus, not least considering their pricing is so good - check out the coupon sites though as they seem to have discount vouchers available quite frequently. Yes I do recommend them, they're both fair and friendly.
Replaced router then lost network…
Replaced router then lost network cameras
A big thank you to Lamont at CCTV Direct Leeds for logging on remotely to site and reconfiguring the IP addresses of the lost cameras
Yet again superb service from Lamont and the CCTV Direct team
INCREDIBLE AFTERCARE SERVICE
INCREDIBLE AFTERCARE SERVICE
Daniel was knowledgable, professional and so helpful - he logged into a problematic camera that was locked out on the wrong password; he changed the password and ensured all was operating correctly.
All done in a matter of minutes and with a cheery disposition.
Fabulous aftercare service for their high quality products.
100% recommended
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








