Needed their help again after power cut and 11 of 16 cameras went down. Lamont remotely connected them back up. Easy to talk to. Understood the problem immediately and spent time resolving it. Excelle... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Adam as always with all the techs at CCTV Direct did a sterling job and we got the clients cameras back up online in good time. I have been with CCTV Direct as my supplier and tech support for years... Mehr ansehen
I bought three Hanwha cameras from CCTV Direct as they had the best price available. They were quickly delivered, and when I installed them they all showed moisture inside the lens. Unfortunately it... Mehr ansehen
I had a fault with the microphone on one of my uni view tri-guard 2.0 cameras, Dan Lee at tech support remoted in on the EZ view app and checked it out, he also updated the NVR and camera software. He... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are CCTVdirect, we started our journey back in 2007 and have since become one of Europe’s leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. We’re at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured you’re in safe hands with CCTVdirect. We’re Yorkshire born and bred and proud of it, so if you’re in the area, pop in for a proper Yorkshire brew and we’ll show you exactly why we’re the right supplier for you.
Kontaktinformationen
Unit 3 Scala Court, LS10 1JD, Leeds, Vereinigtes Königreich
- 01132337070
- salesteam@cctvdirect.co.uk
- cctvdirect.co.uk
Das haben sich andere Leute angesehen
I have just started using UNV camera…
I have just started using UNV camera systems , I am delighted with the versatility of the system and the quality is excellent.
Tech Support especially Dan , couldn't do enough for me to get things up and running. They really know there stuff , efficient and excellent service. Thank you
Best technical support experience
We have been using this system for a few years now and every time we call for assistance the service has been amazing- particularly from Lamont Marshall. This team member always goes above and beyond to make sure you are walked through in simple steps with any technical problems. He is a pleasure to deal with and is what great customer service looks like . Thanks Lamont!
Lamont as always outstanding tech…
Lamont as always outstanding tech support in a very friendly and professional manner.
Cant recommend there support enough.
Thanks as always mate.
Daniel was fantastic helped us through…
Daniel was fantastic helped us through the whole process
Dan tech support
I spoke to Dan in technical, he was very helpful, professional and polite the problem I had was all sorted👍🏻
Dan = 5*
Dan was a massive help in getting my CCTV back up and running, no fault of the CCTV just user error! Dan even stayed later than his planned shift in order to make sure it was sorted to save me waiting until the next day. Thank you again so much, always a 5 start service!
CCTV DIRECT is fantastic company
CCTV DIRECT is fantastic company to do buissiness with. fantatic team and very helpful staff. whoever vyou speak to they will help you with great manner. this is my third recorder box i bought from them and i never look at other companies as i am mor than happy to buy from CCTV direct keep it up guys you are all fantastic team. 100% and 10/10
I had lots of problems with my set up
I had lots of problems with my set up, Adam at cctv recognised the problems and was very understanding of my capabilities but with his very professional knowledge he fixed the problems with ease. This company has the best engineers with excellent customer service. And the highest quality equipment in market. Well done cctv. I highly recommend them to all my friends and family. Yours brian
Excellent service
Excellent service. Sorted my issue in no time. Great support.
Great first time experience of tech support
I had an issue with the app (rather than the actual cctv)
Adam was very helpful and worked through the issue with me.
This was my first experience of asking for support and I was very impressed.
Thanks.
Had a problem with netrwork
Had a problem with netrwork - offer speedy resolution and advice - first class
Excellent customer service
Dan was very friendly, helpful and knowledgeable.
Lamont was a legend
Lamont was a legend, really helpful and patient. Did a great job problem solving and resolved the issue remotely.
Thanks, you guys have always been very helpful.
Excellent Service and Tech Support
Made a call to tech support today after having trouble with push alerts to our mobile devices. Lamont was very helpful and quickly got the issues resolved.
CCTV Direct have always provided good customer service as well as tech support - highly recommend.
Great tech back up
Great tech back up , always pleasant to talk to and on an engineer level , not like a tech guy who talks to you like you have just landed from another planet ,use tech guys when quoting IP. Stuff to see what’s compatible with what’s on site . Great job guys doing what you do keep it up . Dave H. 40yrs in the industry but old school eng . 👍
Hi spoke to Daniel today and he did…
Hi spoke to Daniel today and he did everything that I needed remotely fantastic service
Many thanks.
I called and spoke to a gentleman named…
I called and spoke to a gentleman named Adam who could not of been more helpful considering I was not an existing customer. His help and knowledge enabled me to reset a system which had gone slightly off course. Will definitely use in the future
Always a great service in sales and…
Always a great service in sales and tech.
Lamont has helped me get various things sorted a number of times now.
Thank you all!
Lamont was brilliant
Lamont was brilliant, had a few issues and he helped me no problem at all
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