Very professional from the onset of logging in the repair job that was needed. Job repair required 2 visits but completed in a timely manner. I was kept updated by care club of the engineers arrival... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Got signed up to the monthly service by Rightio in January. I was disappointed by Rightio's service so I switched to British Gas. I tried to cancel this monthly service but the Care Club didn't agree... Mehr ansehen
We had a minor problem. The company representative came the following day, and after checking he gave us a clean bill of health. He was courteous and very helpful. We have found this company gives... Mehr ansehen
the biggest thanks needs to go to Behdad the plumber. He was fantastic and went out of his way to fix the problem and check for associated issues. I cannot thank him enough for his calm and profession... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
When you choose Care Club, you choose peace of mind. We believe all households deserve local, responsive and quality service at affordable price. Our professional, highly-skilled engineers are just a phone call away, and our team is focused on delivering a premium experience 365 days a year.
Kontaktinformationen
Trigate, 210-222 Hagley Road West, Oldbury, B68 0NP, Birmingham, Vereinigtes Königreich
- 0333 2412490
- reachout@careclub.co.uk
- careclub.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 16 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Plumbing team you can count on
We had a partially blocked drain, as well as crack pipe.
The Care Team always show up when scheduled - are friendly, helpful, knowledgeable and honest. It is so nice to have a plumber option you know you can count on! That includes both the field team and the admin support team.
Great service
Great service. Efficient, friendly and sorted out my issues. It’s good that you are given notice when the engineer has finished his last job and is heading to your house b
Friendly chap did my boiler service
Friendly chap did my boiler service
This was easy to book on my policy
I would highly recommend the care club. They have helped me out more than once 😊
Very efficient polite plumber
Very efficient polite plumber
Job done everything left tidy would recommend this company. Thank you Ethan
Care Club / Rightio - new boiler & power flush
Care Club / Rightio company have been a pleasure to deal with. Zaheer has kept me informed and updated throughout the process. Super informative and helpful, always calling at times agreed, following up with emails where requested, he couldn't have been more helpful. Shahid the Engineer; and his apprentice, who came to the property were equally as polite and efficient, competing the work in one day by working well into the evening. Highly experienced, kept me informed throughout the day, no mess or inconvenience, a really positive experience. Highly recommend!!
Daljit the locksmith arrived promptly…
Daljit the locksmith arrived promptly and well mannered nice man. He's fixed the job no fuss and made sure I was happy with the results.
The plumber was excellent and solved…
The plumber was excellent and solved our leak on the day and arrived promptly.
The only negative was the time waiting on phone to report leak... maybe a few more call handlers would help speed this up?
Problem fix and very efficient service…
Problem fix and very efficient service provided.
Kitchen tap replaced
As my kitchen tap wasn’t repairable, Martin replaced it and that stopped the leak.
Contact with service very easy
Contact with service very easy. Representative pleasant and efficient. Service expedited and completed within two days as parts had to be ordered. Plumber efficient and caring. Happy with all aspects
Engineer arrived on time
Engineer arrived on time. He was very polite and professional throughout
The engineer was polite and efficient
I would have given a 5 star review if I…
I would have given a 5 star review if I had been able to get through to the service by phone quicker. I had left messages, sent a communication and had phoned all morning to no avail. Once I did get though the service was fantastic, I had a serious leak with my stopcock which was causing some anxiety. The Care Club organised a plumber who was at my property within an hour, identified the problem and was able to fix it. The plumber was very professional kept me up to date with what he was doing to resolve my issue. I would definately recommend the care club service
Found a fault.
Found a fault on Monday afternoon. Fitted new part Wednesday morning.
Very happy with that.
Engineer very good and polite and left…
Engineer very good and polite and left job clean and tidy thanks 😊
Initally I was told the engineer would…
Initally I was told the engineer would come to my mums who has dementia in the afternoon. I went to work in the morning only to receive a text the engineer was on his way and will be at the property at 9:30. Unfortunately I was an 1hr away and had to contact the carer to come earlier. This caused a lot of issues.
Immediate response, poor service in the home
Immediate response, then left dangling, several calls, waited in two whole days unresolved broken tap. Make arrangements for suitable time slot altered each time. I would rather pay a plumber a premium price than be messed around as much as I was with this.
Tap nowhere near like for like, fitted and for some reason removed supporting screws for sink and loosened the sink from the wall.
Which meant another return appointment, telephone support very helpful. Plumber they used unreliable.
I had an electrical problem and rang up…
I had an electrical problem and rang up customer service who arranged a same day visit and sorted out the issue….. all in real time with minimum fuss and maximum results.
BRILLIANT
Reliable and Thorough
The engineer was thorough and speedy. I can recommend Rightio. Thank you.
Job well done
The job was rescheduled twice but I was informed well in advance.
The plumber was pleasant and helpful. Fixed the problem to my satisfaction.
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