The process of getting the information to the company was very easy and customer friendly. The company handled my claim MUCH faster than i would have expected. I could not be happier with the compan... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
They make it literally impossible to submit a claim. First you spend a ton of time submitting everything on heir online portal, only at the end for it to say 'unexpected error occurred.' Wasted severa... Mehr ansehen
Unternehmen hat geantwortet
best experience I ever had submitting a claim. I had a single point of contact who was very professional, polite and extremely helpful. Web site and e-mail both worked well to open the claim, submit... Mehr ansehen
Unternehmen hat geantwortet
My adjuster, Elizabeth, was a great help. She kept me informed throughout the process. We had a big problem getting receipts from Hertz for reimbursement. She took it upon herself to personally contac... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Cardclaimcenter.com formerly eclaimsline.com!
Kontaktinformationen
Vereinigte Staaten
- 800-348-8472
- cardclaimcenter.com
4.5
Hervorragend
665 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great, reassuring staff
The staff was great - offering me confidence when the party to be paid (for a windshield crack) was not operating on a timely basis.
3. September 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
Thank you so much for the kind words. I am glad we could help turn your difficult experience around. We are grateful to have you as a valued cardholder. Do not hesitate to reach out if there is anything else we can assist you with.
Kris M.,
Card Benefit Services Social Care
I’m incredibly grateful for this card
I’m incredibly grateful for this card! I recommend it to everyone I know. The thought of having a card that provides this benefit is reassuring. I’ll definitely be a cardholder for life!
24. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
Thank you for taking the time to post on Trustpilot. We are grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.
Best regards,
Kris M.,
Card Benefit Services Social Care
Nice first time Experience…
I used this benefit for first time and was not sure how it will be. I am very happy that I had a very smooth experience with the service and claim process. Also, customer service out of state was pretty good.
14. November 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
We are so glad you had a positive experience with Card Benefit Services. Your feedback is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
Smooth process and good support
the process of submitting the claim was smooth and the agents who worked on it were helpful.
9. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received great service and the process was smooth.
Your satisfaction is our top priority.
Best regards,
Chemia H.
Card Benefit Services Social Care
I thought the representatives that I…
I thought the representatives that I spoke with were extrememly kind and knowledgable. They get 5 stars from me. I think the document up-loader does not work at all so everything was on hold for a period of time, because I didnt realize it wasn't working. I had to email all my documents in.
17. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
We are so glad you've had a positive experience with us. Your feedback is invaluable to us. Please don’t hesitate to reach out if there’s anything else we can assist you with.
Sincerely,
Chemia H.
Card Benefit Services Social Care
Cruise cancelation claim was settled…
Cruise cancelation claim was settled before we would have finished the Cruise. Although it was supposed to be a 21 day cruise!
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
We appreciate your feedback and are delighted that your claim was quickly resolved. Your satisfaction is our top priority.
Sincerely,
Chemia H.
Card Benefit Services Social Care
Card Benefit Services exceeded my…
Card Benefit Services exceeded my expectations by negotiating the final settlement down on my behalf and also by paying my insurance deductible as part of the claim. Absolutely zero money came out of my pocket and I would highly recommend having this service.
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
Thank you so much for the kind words. I am glad we could help turn your difficult experience around. We are grateful to have you as a valued cardholder. Do not hesitate to reach out if there is anything else we can assist you with.
Kris M.,
Card Benefit Services Social Care
Such a pleasant experience
This was by far the most respectful and professional team i have ever worked with! Everyone i spoke to was helpful. I was dealing with a very stressful situation and i cannot thank this team enough.
26. November 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service.
Your support is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
Firstly I was successful on being…
Firstly I was successful on being covered. Secondly whenever I needed to talk with staff they were always pleasant, positive, and helpful.
17. September 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service.
Your support is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
Facing a claim for an accident in Cancun, playa del Carmen
I would not say it exceeded my expectations but rather was consistent with them. The required additional documentation took 4 rounds, but it should have been a maximum of 1 or 2 as my file originally submitted was quite comprehensive. The phone calls were largely irrelevant as they do not address the persons in charge of your file and every time a different person was answering the phone call. Finally, the whole process took longer than 2 months, but it could have been shorter. All in all, glad it went well and I appreciate it, but it could have been a bit better.
16. August 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
Thank you for taking the time to post on Trustpilot, as this gives us valuable feedback on improving our service.
We are grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.
Best regards,
Kris M.,
Card Benefit Services Social Care
I had bad experience with copa airlines…
I had bad experience with copa airlines my luggage arrived with a hole at the destination airport besides cancellation flight and route changed. But eclaimsline was courteous and carefully gave attention to the case and I received the benefit which so far copa airlines refuse to refund anything !
15. September 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service. Your support is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
Overall an outstanding experience.
The decision about my claim was made more quickly than I expected, and the process was made very easy for me at every stage. The person who handled my claim was really helpful and clear about what was needed from me. Overall an outstanding experience.
12. November 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
We appreciate your feedback and are delighted that your claim was quickly resolved. Your satisfaction is our top priority.
Best regards,
Kris M.,
Card Benefit Services Social Care
Very helpful representatives on the…
Very helpful representatives on the phone. Guided me through the process and having an online portal to upload documents is great.
21. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service.
Your support is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
They did everything for me so I didn't…
They did everything for me so I didn't have to stress about the situation!!
5. November 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
Thank you so much for the kind words. I am glad we could help turn your difficult experience around. We are grateful to have you as a valued cardholder. Do not hesitate to reach out if there is anything else we can assist you with.
Kris M.,
Card Benefit Services Social Care
Professionalism at its best.
Everyone i associated with from the very beginning was communicative and professional.
30. September 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service.
Your support is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
It’s my first time to use this claim…
It’s my first time to use this claim service and the process was very smooth! Highly recommended! Thank you!
22. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
We are so glad you've had a positive experience with us. Your feedback is invaluable to us.
Best regards
Kris M.,
Card Benefit Services Social Care
It was my first incident with a rental…
It was my first incident with a rental car. Keep in mind the car wasn’t occupied or driving. Car was hit while park, worse feeling in the world. But thanks to navy federal they saved the entire situation :)
17. August 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
We are so glad you had a positive experience with Card Benefit Services. Your feedback is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
Our rental car was parked while in…
Our rental car was hit while parked in Italy. After returning the car and paying the damage deductible, I easily filed my claim online in a few minutes and received reimbursement in less than a week. I was able to use my phone to file while sitting in the Capital One lounge during my layover. Although you never want to have to use it, this more than paid for the annual fee. I’ve been recommending the Capital One Venture X card to everyone
4. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
We appreciate your feedback and are delighted that your claim was quickly resolved. Your satisfaction is our top priority.
Best regards,
Kris M.,
Card Benefit Services Social Care
I truly appreciate the kindness and professionalism of your team.
I am very satisfied with the professionalism and efficiency of your team. My claim was processed smoothly and with clear communication at every step. Thank you for your excellent service and for resolving my case in a timely manner.
12. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service.
Your support is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
It worked! I was reinbursed after sending the necessary paper work.
They continued to reach out to me. They actually seemed to care about resolution of the situation.
7. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service.
Since you were satisfied with our product and service, would you mind providing us with a 5 star rating to accurately rate your experience? We appreciate you!
Best regards,
Kris M.,
Card Benefit Services Social Care
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