I was stressing myself out because that is how car insurance matters can be, the infamous denial based on a technicality and it was an overseas rental. I didnt have any such problem. Everything flowe... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
This benefit saved us when an unknown person/object/vehicle slammed into our rental van overnight. We didn't know we had the benefit as Capital One Venture cardholders, and what a relief when we disc... Mehr ansehen
Unternehmen hat geantwortet
Was very easy to fill out the claim and was very pleasantly surprised at how fast the claim was resolved and my refund granted.
Unternehmen hat geantwortet
I've never needed to file a claim in the past but I was recently in Los Angeles and didn't realize that someone side-swiped our rental vehicle in the parking lot of the hotel. We were informed of the... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Cardclaimcenter.com formerly eclaimsline.com!
Kontaktinformationen
Vereinigte Staaten
- 800-348-8472
- cardclaimcenter.com
4.6
Hervorragend
704 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Easy online submission
Easy online submission of claim documents.
The amount was paid and settled quickly, once the final damages cost was provided.
5. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
We appreciate your feedback and are delighted that your claim was quickly resolved. Your satisfaction is our top priority.
Best regards,
Chemia H.
Card Benefit Services Social Care
My adjuster was great
My adjuster, Elizabeth, was a great help. She kept me informed throughout the process. We had a big problem getting receipts from Hertz for reimbursement. She took it upon herself to personally contact Hertz and try to get the receipt because they were stonewalling me. Eventually, Hertz refused to give the receipt in Capital One still paid out the claim, even though we couldn’t get the original receipt from the tow company. It took a while, but Elizabeth did a great job.
2. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
Thank you so much for the kind words. I am glad we could help turn your difficult experience around. We are grateful to have you as a valued cardholder. Do not hesitate to reach out if there is anything else we can assist you with.
Best regards,
Chemia H.
Card Benefit Services Social Care
Thank you so much!
I thought the process was extremely fair. Communication was quick. Thank you for everything you guys did.
9. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
We appreciate your feedback and are delighted that your claim was quickly resolved. Your satisfaction is our top priority.
Best regards,
Kris M.,
Card Benefit Services Social Care
Great, reassuring staff
The staff was great - offering me confidence when the party to be paid (for a windshield crack) was not operating on a timely basis.
3. September 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
Thank you so much for the kind words. I am glad we could help turn your difficult experience around. We are grateful to have you as a valued cardholder. Do not hesitate to reach out if there is anything else we can assist you with.
Kris M.,
Card Benefit Services Social Care
I’m incredibly grateful for this card
I’m incredibly grateful for this card! I recommend it to everyone I know. The thought of having a card that provides this benefit is reassuring. I’ll definitely be a cardholder for life!
24. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
Thank you for taking the time to post on Trustpilot. We are grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.
Best regards,
Kris M.,
Card Benefit Services Social Care
Nice first time Experience…
I used this benefit for first time and was not sure how it will be. I am very happy that I had a very smooth experience with the service and claim process. Also, customer service out of state was pretty good.
14. November 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
We are so glad you had a positive experience with Card Benefit Services. Your feedback is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
Smooth process and good support
the process of submitting the claim was smooth and the agents who worked on it were helpful.
9. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received great service and the process was smooth.
Your satisfaction is our top priority.
Best regards,
Chemia H.
Card Benefit Services Social Care
I thought the representatives that I…
I thought the representatives that I spoke with were extrememly kind and knowledgable. They get 5 stars from me. I think the document up-loader does not work at all so everything was on hold for a period of time, because I didnt realize it wasn't working. I had to email all my documents in.
17. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
We are so glad you've had a positive experience with us. Your feedback is invaluable to us. Please don’t hesitate to reach out if there’s anything else we can assist you with.
Sincerely,
Chemia H.
Card Benefit Services Social Care
Cruise cancelation claim was settled…
Cruise cancelation claim was settled before we would have finished the Cruise. Although it was supposed to be a 21 day cruise!
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
We appreciate your feedback and are delighted that your claim was quickly resolved. Your satisfaction is our top priority.
Sincerely,
Chemia H.
Card Benefit Services Social Care
Card Benefit Services exceeded my…
Card Benefit Services exceeded my expectations by negotiating the final settlement down on my behalf and also by paying my insurance deductible as part of the claim. Absolutely zero money came out of my pocket and I would highly recommend having this service.
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
Thank you so much for the kind words. I am glad we could help turn your difficult experience around. We are grateful to have you as a valued cardholder. Do not hesitate to reach out if there is anything else we can assist you with.
Kris M.,
Card Benefit Services Social Care
Such a pleasant experience
This was by far the most respectful and professional team i have ever worked with! Everyone i spoke to was helpful. I was dealing with a very stressful situation and i cannot thank this team enough.
26. November 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service.
Your support is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
Firstly I was successful on being…
Firstly I was successful on being covered. Secondly whenever I needed to talk with staff they were always pleasant, positive, and helpful.
17. September 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service.
Your support is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
Facing a claim for an accident in Cancun, playa del Carmen
I would not say it exceeded my expectations but rather was consistent with them. The required additional documentation took 4 rounds, but it should have been a maximum of 1 or 2 as my file originally submitted was quite comprehensive. The phone calls were largely irrelevant as they do not address the persons in charge of your file and every time a different person was answering the phone call. Finally, the whole process took longer than 2 months, but it could have been shorter. All in all, glad it went well and I appreciate it, but it could have been a bit better.
16. August 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
Thank you for taking the time to post on Trustpilot, as this gives us valuable feedback on improving our service.
We are grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.
Best regards,
Kris M.,
Card Benefit Services Social Care
I had bad experience with copa airlines…
I had bad experience with copa airlines my luggage arrived with a hole at the destination airport besides cancellation flight and route changed. But eclaimsline was courteous and carefully gave attention to the case and I received the benefit which so far copa airlines refuse to refund anything !
15. September 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service. Your support is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
Overall an outstanding experience.
The decision about my claim was made more quickly than I expected, and the process was made very easy for me at every stage. The person who handled my claim was really helpful and clear about what was needed from me. Overall an outstanding experience.
12. November 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
We appreciate your feedback and are delighted that your claim was quickly resolved. Your satisfaction is our top priority.
Best regards,
Kris M.,
Card Benefit Services Social Care
Very helpful representatives on the…
Very helpful representatives on the phone. Guided me through the process and having an online portal to upload documents is great.
21. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service.
Your support is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
They did everything for me so I didn't…
They did everything for me so I didn't have to stress about the situation!!
5. November 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
Thank you so much for the kind words. I am glad we could help turn your difficult experience around. We are grateful to have you as a valued cardholder. Do not hesitate to reach out if there is anything else we can assist you with.
Kris M.,
Card Benefit Services Social Care
Professionalism at its best.
Everyone i associated with from the very beginning was communicative and professional.
30. September 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service.
Your support is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
It’s my first time to use this claim…
It’s my first time to use this claim service and the process was very smooth! Highly recommended! Thank you!
22. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
We are so glad you've had a positive experience with us. Your feedback is invaluable to us.
Best regards
Kris M.,
Card Benefit Services Social Care
It was my first incident with a rental…
It was my first incident with a rental car. Keep in mind the car wasn’t occupied or driving. Car was hit while park, worse feeling in the world. But thanks to navy federal they saved the entire situation :)
17. August 2025
Bewertung ohne vorherige Einladung
Antwort von Card Claims Center
We are so glad you had a positive experience with Card Benefit Services. Your feedback is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
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