I had a great experience shopping at CaratLane! I purchased a beautiful pair of pearl earrings and a ruby ring, and I’m very happy with both. A special thank you to Prasad for being so helpful, patien... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I recently purchased a mangalsutra from CaratLane and I am absolutely thrilled with it! The craftsmanship is gorgeous, and it looks even better in person than in the photos. Delivery was smooth, promp... Mehr ansehen
Unternehmen hat geantwortet
Having worn these earrings for about two years now, I would recommend that you not buy these earrings if you or the person you are buying for has hair that comes below your ears. The butterfly design... Mehr ansehen
Unternehmen hat geantwortet
I ordered an item to the US. It was a fast and seamless delivery. What impressed me about their service the most was a quick and satisfying resolution to an issue I noticed with the product.
Unternehmen hat geantwortet
Unternehmensdetails
- Juweliergeschäft
- auch in
- Juwelier
Kontaktinformationen
580 5th Avenue, Suite 523, 10036, New York, Vereinigte Staaten
- +18449222728
- contactus@caratlane.us
- caratlane.us
4.5
Hervorragend
4586 Bewertungen
Bittet Kunden um Bewertungen
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Antwort von CaratLane - A Tata Product
Thank you so much for taking the time to share this! We are absolute thrilled to hear that you had an amazing experience with us.
The bracelet was really to the size and…
The bracelet was really to the size and very cute as I like minimal jewelry
16. November 2025
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We're so glad to hear that the bracelet was the perfect size and that you find it very cute, especially since you enjoy minimal jewelry. Thank you for your wonderful feedback!
Good experience overall
The earrings are beautiful. Exactly as described. The customer service went above and beyond just to ensure their systems were updated to get an order in place online. There are many pop-up windows to complete to avail the PoP discount for the order, but it finally was complete and the earrings were shipped internationally without a hitch.
Successful PoP rewards customer satisfaction review.
The earrings are well made but very delicate so usage and adorning the earrings will need to be careful!
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We are so pleased to hear you love your beautiful earrings and that they arrived safely! It's wonderful to know our customer service team was able to assist you effectively with your order, even with the pop-up windows. We appreciate your feedback regarding the delicate nature of the earrings and will certainly take that into consideration. Thank you for your positive review!
Awesome
great. i have been using a mangalsutra since 2023 and it still looks beautiful and new.
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We're so happy to hear your mangalsutra still looks beautiful and new after using it since 2023. We appreciate your wonderful feedback!
I am extremely disappointed with my…
I am extremely disappointed with my recent purchase from CaratLane. When I purchased the ring, the weight shown on the website was 6.09 grams, but when I received the ring, its actual weight was only around 5.5 grams . a difference of nearly 0.6 grams.This is a significant discrepancy, especially when purchasing gold jewelry, where the weight directly affects the value and the amount paid.Not very good response from customer service.Still struggling and waiting for refund.
3. August 2026
Antwort von CaratLane - A Tata Product
We appreciate you taking the time to share your experience with us. We are concerned to learn about the discrepancy in the ring's weight and the challenges you faced with our customer service team. We understand how important accuracy is, especially with gold purchases, and we regret that your expectations were not met. We are reviewing your feedback internally to understand what went wrong and to improve our processes. We are committed to ensuring such issues are addressed promptly and effectively for all our customers.
The Gold chain and Pendant I purchased…
The Gold chain and Pendant I purchased from Caratlane are worth every penny. No changes in colour it was 14Kt, very good finishing.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We are absolutely delighted to hear how pleased you are with your 14Kt gold chain and pendant! It's wonderful to know that the quality and finish have met your expectations and that the color has remained perfect. Your satisfaction means the world to us!
All the products i purchased so far are…
All the products i purchased so far are good and I use them regularly
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We are so delighted to hear that you are enjoying our products and using them regularly! Your positive feedback truly makes our day.
Worked with one of the best CSR
I had an issue with one of the recent orders and Mr. Hari helped me with resolving the issue immediately. He has been very responsive and worked to make the experience better.
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We are so happy to hear that our team was able to resolve your recent order issue promptly and make your experience a positive one. We appreciate you sharing your feedback!
I like caratlane as it marks for…
I like caratlane as it marks for trendy, lightweight 14k and 18k gold and diamond jewelry suited for daily wear.
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
Thank you for your wonderful feedback! We are so pleased to hear that you appreciate our trendy, lightweight 14k and 18k gold and diamond jewelry, perfect for daily wear. It's fantastic to know that our designs resonate with your style.
Certificate is not there for any of the…
Certificate is not there for any of the diamond earrings
4. August 2026
Antwort von CaratLane - A Tata Product
We understand your concern about the missing certificates for the diamond earrings. We are actively looking into this matter to ensure all documentation is provided.
I bought a mangalsutra in store Sep…
I bought a mangalsutra in store Sep 2025 and I really love it. I wear it everyday and never seen any changes to the material
10. September 2025
Bewertung ohne vorherige Einladung
Getting bracelet repaired
Great experience with trying to get my daughter bracelet repaired. The couldn’t repair it so there sending a replacement to me. Customer service representative Dharshini was great at helping get the issue resolved and help Get the new bracelet ordered . It will take 2-4 weeks to get delivered but happy with the service at this time.
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We are so happy to hear about your positive experience with us! It's wonderful to know that we could assist with getting a replacement for your daughter's bracelet. We appreciate your patience as we work to deliver the new item to you.
Secure fastening to prevent this from happening.
I purchased this item because it had so many great features, and I received so many compliments whenever I wore it. However, the biggest drawback is that it kept slipping out of my ear piercings. It was very difficult to keep track of them, and unfortunately, I eventually lost one. I really wish the design had a more secure fastening to prevent this from happening.
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We appreciate you sharing your feedback regarding the design of our item. We understand how frustrating it must be to lose one of your earrings, especially after receiving so many compliments. We are always looking for ways to improve our products, and your comments about the need for a more secure fastening are very valuable to us. We will certainly take your experience into consideration as we review our designs.
Antwort von CaratLane - A Tata Product
We're glad to hear that the product met your expectations and matched its online representation. We appreciate your feedback.
Mohd Uzair helped place my order…
Mohd Uzair helped place my order quickly by providing relevant information - as I was trying to finalize something in the vast variety of items available at CaratLane
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We are delighted to hear that our team was able to assist you efficiently with your order, providing helpful information amidst our wide selection. We appreciate your kind words!
good collection and customer service
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We are so glad to hear that you appreciate our collection and the customer service you received. Thank you for sharing your positive feedback!
Uzair from customer service helped with…
Uzair from customer service helped with the exchange process and made it feel so seamless and stress free. I bought a ring and needed to size down.
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We are so glad to hear that the exchange process for your ring was seamless and stress-free. We appreciate you sharing your positive experience with us!
Amazing experience
Amazing experience! The staff member RITA was friendly, patient, and helped us find the perfect piece. The jewelry is beautiful and the quality is excellent. Highly recommend!
26. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We're so delighted to hear you had such an amazing experience and found the perfect piece! It's wonderful to know that our team provided friendly and patient assistance. We truly appreciate your kind words about the beauty and excellent quality of our jewelry. Thank you for your high recommendation!
Excellent quality
Excellent quality . Loved the product.The delivery took a week longer than expected time line . But other than that everything went smooth. I was not in a hurry so nothing to complain .
31. Juli 2026
Antwort von CaratLane - A Tata Product
We are so glad to hear that you loved the product and found its quality excellent! We sincerely apologize for the delivery taking longer than expected. We are always working to improve our shipping times for a smoother experience.
The buying experience was great
The buying experience was great. carat lane employees helped us by guiding through the purchase process
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We're so happy to hear that our team was able to provide you with a great buying experience and guide you through your purchase! We truly appreciate your kind words.
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