I had a great experience shopping at CaratLane! I purchased a beautiful pair of pearl earrings and a ruby ring, and I’m very happy with both. A special thank you to Prasad for being so helpful, patien... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I recently purchased a mangalsutra from CaratLane and I am absolutely thrilled with it! The craftsmanship is gorgeous, and it looks even better in person than in the photos. Delivery was smooth, promp... Mehr ansehen
Unternehmen hat geantwortet
Having worn these earrings for about two years now, I would recommend that you not buy these earrings if you or the person you are buying for has hair that comes below your ears. The butterfly design... Mehr ansehen
Unternehmen hat geantwortet
I ordered an item to the US. It was a fast and seamless delivery. What impressed me about their service the most was a quick and satisfying resolution to an issue I noticed with the product.
Unternehmen hat geantwortet
Unternehmensdetails
- Juweliergeschäft
- auch in
- Juwelier
Kontaktinformationen
580 5th Avenue, Suite 523, 10036, New York, Vereinigte Staaten
- +18449222728
- contactus@caratlane.us
- caratlane.us
4.5
Hervorragend
4586 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Got video call immediately upon my…
Got video call immediately upon my request and service rep patiently showed the products and responded to all my questions. I placed the order it was hassle free. I ordered before too , I was happy with products I received.
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We are delighted to hear about your positive experience with our video call service and the helpfulness of our representative. We're so glad you found the ordering process hassle-free and are happy with your products!
Beautiful dainty mangalsutra…
Beautiful dainty mangalsutra collection. I purchased Zarah mangalsutra and love how light and easy it is to carry. Perfect for casual occasions or business trips.
I shopped at their Frisco location and the customer service was good too!
26. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
We are so thrilled to hear how much you love your Zarah mangalsutra! It's wonderful to know that its delicate design and lightweight feel make it perfect for both casual wear and business trips. We're also delighted that you had a positive experience at our Frisco location. Thank you for sharing your kind words!
Antwort von CaratLane - A Tata Product
Thank you so much for your note! We are absolutely thrilled to hear that you love your new piece.
quick delivery and very high quality…
quick delivery and very high quality items
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
Thank you so much for taking the time to share your review! We are thrilled to hear that you are impressed with the high quality of your items and that they arrived so quickly. Getting beautiful, crafted jewelry safely to your doorstep in no time is always our top priority.
We truly appreciate your support and look forward to welcoming you back to CaratLane soon!
Easy and trusted
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
Thank you so much for the fantastic review! We are thrilled to hear that your experience with us was smooth and trustworthy. Making fine jewelry shopping easy, transparent, and enjoyable is what we aim for every single day.
We truly appreciate your support and look forward to welcoming you back to CaratLane soon!
Antwort von CaratLane - A Tata Product
Thank you for sharing your feedback with us. We are truly sorry to hear that your experience with CaratLane did not meet your expectations. We always strive to deliver exceptional design, quality, and service, and we regret falling short in this instance.
We would love the opportunity to make things right for you. Please reach out to our support team at [cs@caratlane.us] with your Order ID or contact details so we can assist you directly.
Product quality is different than what…
Product quality is different than what was shown on the website.
29. Juli 2026
Antwort von CaratLane - A Tata Product
Thank you for bringing this to our attention, and we are so sorry to hear that the product quality did not match what you saw on our website. This is certainly not the experience we want you to have with CaratLane.
For your next purchase, we highly recommend booking a C-Live Video Session with our team before placing your order. This allows you to view our jewelry in real time, check the fine details, and ask any questions on video call so you feel completely confident in your piece.
Again, we sincerely apologize for the disappointment and look forward to making things right!
Beautiful pendant
Beautiful pendant - Loved the sleek design and packing
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
Thank you so much for the lovely review! We are thrilled to hear that you loved your new pendant, its sleek design, and our packaging. We take great care in making sure the unboxing experience feels just as special as the jewelry inside!
We hope you enjoy wearing your beautiful new piece, and we look forward to welcoming you back to CaratLane soon!
Great ring, please improve your communication
The ring is great, just as expected, the product itself is great, my only complaint is about communication, you're spending a good amount of money on this product and you'd expect more information about status; after I placed my order I only received an email confirming it was received and that was it. My delivery was delayed and only after I sent an email asking about it I was informed about the delay. Then the product was sent and the only information I received about it was from UPS saying that TCL NA was sending a package to me. Then I looked for TCL NA and I found out it might be related to Caratlane, and then I got it. Don't get me wrong, I'm ok with the process and happy with the product, this is a suggestion about the level of communication you expect when you're spending certain amounts of money. Thanks!
28. Juli 2026
Antwort von CaratLane - A Tata Product
Thank you so much for taking the time to share such detailed and constructive feedback with us. We are delighted to hear that you love your new ring and that the quality met your expectations!
At the same time, we completely agree with your point regarding communication. When investing in fine jewelry, you deserve clear, proactive updates at every step of the journey—from shipping updates to clear carrier identification (like TCL NA). We sincerely apologize for the uncertainty and delay you experienced during fulfillment.
Please know that your feedback has been shared directly with our operations and customer experience teams as we actively work on improving our automated tracking notifications.
Thank you again for your patience, support, and valuable suggestions. We hope to welcome you back to CaratLane for an even smoother experience in the future!
This is the 2nd time that my order has…
This is the 2nd time that my order has been atleast 10 days late!
28. Juli 2026
Antwort von CaratLane - A Tata Product
Thank you for bringing this to our attention. I am truly sorry to hear that your order has been delayed, especially since this is the second time you have experienced this issue with us. I completely understand how frustrating and unacceptable this is.
We hold ourselves to a high standard, and it is clear we missed the mark here. I want to look into this for you immediately to expedite your delivery and see what went wrong.
Please email us directly at cs@caratalne.us with your Order ID so our support team can resolve this for you right away.
Designs are definitely good and…
Designs are definitely good and delicate.on time delivery and good customer support overall like the priduct.
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
hank you so much for taking the time to leave us such a wonderful review!
We are thrilled to hear that you love the delicate designs of your new piece, as well as our prompt delivery and customer support. Ensuring a smooth experience from order to delivery is what we aim for every day.
We truly appreciate your support and look forward to serving you again at CaratLane!
Antwort von CaratLane - A Tata Product
Thank you so much for taking the time to share your feedback! We are thrilled to hear that you had a great shopping experience with us. Providing seamless service and beautiful designs is always our top priority.
We truly appreciate your support and look forward to welcoming you back to CaratLane soon!
Great experience
Aanchal was really knowledgeable and great help in making the exchange process really smooth for us. Would definitely recommend CaratLane.us
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
Thank you so much for leaving us such a wonderful review on Trustpilot!
We are delighted to hear that Aanchal made your exchange process smooth and hassle-free. Providing expert knowledge and seamless service is what we strive for every day, and we will be sure to pass along your kind words to Aanchal—it will truly make her day!
Thank you for recommending CaratLane.us. We truly appreciate your support and look forward to serving you again soon!
Antwort von CaratLane - A Tata Product
Thank you so much for the great review! We are thrilled to hear that our products have become your go-to pieces for everyday wear. Designing stylish, durable pieces for daily life is exactly what we aim for.
We appreciate your support and hope you enjoy wearing them every day!
Dainty design and quick delivery
Dainty design and quick delivery
1. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
Thank you so much for the lovely review! We're thrilled that you love the dainty design and that your order arrived so quickly. Crafting beautiful, delicate pieces and getting them to you fast is always our goal.
We hope you enjoy wearing your new piece, and we look forward to serving you again!
Antwort von CaratLane - A Tata Product
Thank you so much for the fantastic review! We are thrilled to hear you had an amazing experience with us. Providing great service is our top priority, and knowing we made your day makes ours!
We look forward to serving you again soon!
Great purchase
Great product, collection and experience with the item purchased
31. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
Thank you so much for taking the time to share your feedback! We're thrilled to hear that you love your purchase, our collection, and the overall experience with us.
Creating quality pieces and a smooth shopping experience is what we aim for every day. We look forward to serving you again soon!
very elegant designs and quality
very elegant designs and quality. trending jewellery and latest designs .looks great
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
Thank you so much for your glowing review! We are delighted to hear that you love our latest designs and quality. Our team takes immense pride in creating elegant, trending pieces that stand out.
We hope you enjoy wearing your jewelry, and we look forward to welcoming you back for your next favorite piece!
Excellent!
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
Thank you so much for the wonderful feedback! We're thrilled to hear you had an excellent experience with us. We hope to serve you again soon!
Customer service is good
Customer service is good. I’ve had prices drop while the product was en route due to a site promotion and swetha from customer care price matched the item when i reached out. She was incredibly understanding and helpful.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von CaratLane - A Tata Product
Thank you so much for taking the time to leave such a wonderful review!
We always want our customers to get the best value, so we're thrilled that Swetha was able to quickly assist you with a price match for the promotion. She is a valued member of our support team, and we will be sure to pass along your kind words and appreciation directly to her!
We truly appreciate your support and look forward to serving you again soon. Enjoy your purchase!
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