Been with the clinic a couple of years and they have consistently the best customer service. Also knowledgeable clinicians, straight forward order placement, and if there are any issues - the team is... Mehr ansehen
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Das sagen Bewerter
I don’t have a bad word to say regarding Cantourage. The staff who work on the front line are fantastic from Ben to Ellen. If you have a query or need to check something you can call and will get answ... Mehr ansehen
Unternehmen hat geantwortet
The staff at cantourage are absolutely awesome!! Nothing is ever too much trouble and they always deal with questions, queries and emails very promptly. Whilst stock issues can be annoying it’s not th... Mehr ansehen
I transferred to Cantourage near the end of June. Process was very efficient compared to other clinics. I had an initial consultation 25th june and seen pain specialist Dr. Gerard Sinovich... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are a CQC registered Medical Cannabis clinic that provide consultations for private patients and prescribe cannabis based products for medicinal use. We serve patients looking for treatments for an array of conditions including; Pain, Psychiatry, Palliative Care, Neurology, Gastroenterology and Oncology.
Kontaktinformationen
Unit 6, Ramsgate Street, E8 2FD, London, Vereinigtes Königreich
- contact@cantourageclinic.com
- cantourageclinic.com
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Top people at the clinic!
The guys at cantourage have made things easy for me. Very helpful and friendly people. They’re always there if you need any assistance with anything. Glad I chose these guys in my medical cannabis journey.
Very professional and genuine
So far I have been dealt with very professionally. I'm looking forward to working with them.
My only clinic since 2022!
As per title, this has been my only clinic since 2022. Never felt the need to change.
Staff are always friendly and professional. Products and choice of products are spot on.
Great experience
Very professional service, quick response times and overall a really good experience. I’ve already recommended to friends and colleagues who could benefit from the services provided.
Cantourage Clinic, Top Notch.
I am extremely pleased with my experience with Cantourage Clinic. Every I spoke to was respectful, pleasant and very helpful with information and advice. Also I would like to personally big’up Jamie from Cantourage and thank you for your kind and wise help.
Terrible service
Terrible service, went threw all procedures needed,payed my appointment and my medication, it arrived and was not smokable (vape) it struggled to vape, it nipped my mouth and tounge but yhe worst part was cantourage don't help after taking money they just blame the other company and wipe there hands with you,id avoid and find another company, over 2 month and I'm still sitting with the poor stuff they sent with no help
Excellent customer service
The staff at cantourage are always very friendly and happy to help with any queries - especially Yohan who was quick to respond and kindly solved any issues that I had.
Cantourage is a fantastic clinic I’ve…
Cantourage is a fantastic clinic I’ve been so impressed with the medication it’s wonderful not to be in constant pain
If you’ve got any issues or questions Ben j is the man he and all the other lovely staff are there and willing to help ❤️🥰 love these guys xx
First impression is brilliant
First impression is brilliant, I hope it continues to be :)
People make the company
Dahlia has been fantastic don't know what I would have done without her help , can't thank her enough
Great Clinic
I've been a patient for two years now and I'm very happy with the service and treatment plan.
The staff are always pleasant to deal with and the clinic does a very good job with communication as a whole.
Ben j always on hand to deal with…
Ben j always on hand to deal with requests questions anything really makes the process stress free and does his best to get things processed as Soon as possible Top man !!!
Great customer service
Great customer service, issues solved within literal minutes of sending a message.
Been with cantourage for 2ish years now.. zero complaints.
No
From beginning to end brilliant
From beginning to end, Cantourage have been professional and very easy to deal with. I have referred myself to a few clinics using their online assessments and literally heard nothing back. Within e weeks I had my medications delivered to my door. A1
Order didn't arrive again
Order didn't arrive again. Had to chase order again. Recurring theme instead of one off issue.
Advised items out of stock after already waiting 7 days, the order gets put to the back of the queue.
Shocking low level or service from this company.
Clinic don't seem to take responsibility and accept this low level of service. They blame the pharamcy, they blame royal mail...anyone but themselves it seems.
Used to be the best but not very professional looking now.

Antwort von Cantourage Clinic
Been with them for 2 years now and…
Been with them for 2 years now and they're a great bunch of people. Easy to get hold of and helpful when you need them. I'm constantly recommending them as the best clinic in the UK

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problem…not our fault
Been with them for over a year problem after problems only still with them because of my anxiety is triggered about moving elsewhere silly me...... they continue to believe that it is never a problem with their end and always told it will improve yet to see month 14th still seems a long way away from improving......had put a repeat in then told can't do as I would have to much for the time frame which was understandable then tried to order rest of the months meds in witch was rejected again...had a phone call today saying medication is now unavailable but I can order more than my allowance so I have it in time for next month which seems a bit hypocritical considering again a week ago I could not

Antwort von Cantourage Clinic
A breath of fresh air
I've previously been with another clinic who proved to be rather unprofessional and hard to deal with but I have nothing but professionalism from Cantourage as their patient. Their staff are friendly and helpful and they have a wide selection to offer which is important when you suffer from chronic pain and often sleepless nights. Can't recommend them enough!

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Incredible Clinic
Been a patient with the clinic for a year now and always received excellent customer service.
All the staff really work to help and assist you, from customer service to the doctors and health consultants

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I can't recommend Cantourage enough
I can't recommend Cantourage enough. Have been with them for almost two years and have nothing but positive things to say. Their customer service is hands down, the best in the industry. Their prices are very fair considering the level of service and quality of products they offer. I feel like I'm in the best hands and I'm so thankful for how much they have helped my life.

Antwort von Cantourage Clinic
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