Stay away from this company. They create a label and say that is was picked up by the carrier (UPS). Contact Carrier and they state that the company just created a label and never gave them the item... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
YET AGAIN..... items packed incompetently and as a result damaged (not because of shipping - just inadequate wrapping). Appalling customer service - automated responses that ignore what you've said/a... Mehr ansehen
Pellet smoker. Worked fine for awhile then continual flameouts due to controller not metering pellets. Replaced controller ($150) with the new and improved Gen 2 controller. Did not resolve issue. A... Mehr ansehen
I do not understand the bad reviews for this company. I got an amazing $50 off on 2 separate purchases ( total $100 ) because of their anniversary coupon. First item arrived very fast, a beautiful bac... Mehr ansehen
Unternehmensdetails
- Campingausrüster
- auch in
- Aktivbekleidungsgeschäft
- Bekleidungsgeschäft
- Erholungszentrum
- Herrenmodengeschäft
- Hobbygeschäft
Informationen, die aus verschiedenen externen Quellen stammen
Backpacking, Hiking, Climbing and Outdoor Clothing. Free Shipping on orders over $50.
Kontaktinformationen
2280 S Heritage Dr, 84321, Nibley, Vereinigte Staaten
- 1-877-883-6276
- cs@campsaver.com
- campsaver.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I was nervous ordering from here after…
I was nervous ordering from here after reading mixed reviews but arrived on time!
No problems for me..
Will be ordering again for sure
Decided to 'risk it' since the price…
Decided to 'risk it' since the price was good, despite the subpar Trustpilot reviews.
Ordered 1 item for around $50 USD. Received expected item. The shipping timing was good and reasonable.
This was not a good experience
This was not a good experience. I made a large several item order. No acknowledgement. Three weeks later, I received one item that was marked irregular. When I eventually got a hold of customer service, which was in and of itself a challenge, they said they would precess a return, but I have heard nothing. Camp savers is not a legit site. Beware.
HORRIBLE! Just horrible.
HORRIBLE! I so wish that I had read the reviews before ordering from them. I am concerned that they now have information about me. For sure this is NOT a legit site!
The worst customer service imaginable
Placed an order which was shipped via UPS - order was over $1600.00. Received a confirmation that it was delivered, though it never was. Campsaver would NOT return emails, so I disputed the charge with my credit card. Two months later, it arrives. Campsaver instantly contacted me for their money. Communication is terrible, order process was terrible. I would NEVER place an order with this company again.
They shipped me the wrong item
They shipped me the wrong item, and after reading everyone else's review it was probably intentional. I'm guessing that the email I will "eventually" receive will state the item is on backorder. I should have done my research before purchasing from this sham co. DO NOT BUY FROM CAMPSAVER.
Communication, service are worst I have ever seen
Communication is poor, while they do not have a contact number listed they also do not reply back via email. My order was supposed to be delivered 15 days ago which obviously did not reach me. Upon checking I found out Courier company is sending it back due to missing invoice. The first email they replied that they will send and give new shipping information but after 15 days still no updates. I have requested them for update via email, Twitter, Facebook.
Funny thing is even without receiving the item I get emails from them asking how do I like my item :D
Anyways, my verdict is not reliable at all. I wouldn't mind spending $50-$60 more at other stores for better service. I had to postpone my trips.
Stay away
I ordered a pair of boots that were made with Goretex. They shipped me the non Goretex version and charged me $20 for return shipping. No customer service either.
Very disappointed
Very disappointed with the business interaction I had with CampSaver. I placed an order and it did not tell me it was on a 5 week backorder until AFTER the transaction went through. I immediately emailed their customer support to cancel the order. I did not get a response so i sent about 6 more emails and called a few times and still no response. Finally about 5 1/2 weeks later they responded (after it shipped) to tell me "unfortunately the order cannot be canceled as it has already shipped". It is obvious they ignored my request to cancel the order until well after it was too late to do so. What a shady, dishonest practice.
Hesitant but happy outcome
I saw the 2+ star reviews but I took a chance because it was almost 40 bucks cheaper to buy my hiking boots here compared to REI. This is my first purchase (so can't speak to how it would be if things had gone wrong) and it went incredibly smooth and fast. Got exactly what I paid for. I'm a happy camper (and hiker), quite literally.
Delivery unreliable, communication terrible
The site promises a 5-10 day delivery window. It has been 1 Month and still no delivery or communication regarding the delay. Speaking of communication, Campsaver communication is horrible. It is next to impossible to get up with them because when you call an automatic response tells you that "they are not currently taking calls..." and when you e-mail you get no response.
FRAUD COMMITTED,NO SUPPORT!!!!!!!!!
Someone made a $305 purchase with my credit card #. Have tried to contact. Phone # leads to no one, not answering the phone due to covid and directs to their contact by email info. All contact email info leads to 402 Gateway timed out page. Should answer any doubt's about this company. STAY AWAY, GO ELSEWHERE!!!!
Do not buy from campsaver.com
Do not buy from campsaver.com. They sent me the wrong item, twice, and I only ordered one item. If I had to wait for a backorder, it would be another 2 months before I seen the item I ordered, and camping season will be over by then. I should charge them interest for holding onto my money. Fortunately for them, the lowest rating I can give them is one star, they actually deserve a negative 5 star review.
not a problem with international shipping
Being rather adventurous, I ordered a 650$ tent at campsaver's to be shipped to Germany without spending too much time reading all the negative reviews. I wondered how it might work out and how long it would take for the tent to eventually arrive – will we be alright for summer vacation or did I just dump some cash in the Atlantic Ocean? And I was pleasantly surprised: everything went smooth and quick; the parcel was seamlessly tracked and arrived a little more than a week later (earlier than noted).
My overall experience was very good, didn't have to contact customer service though.
Scam-Site
Scam-Site. You'll not receive your order, will not get a refund (even through PayPal) and cannot contact them.
DO YOUR SELF FAVOR BUY FROM ANY OTHER…
DO YOUR SELF FAVOR BUY FROM ANY OTHER STORE WITH GOOD REVIEW, NOT THIS STORE,I ORDERED ALMOST 1 WEEK AGO & I TRIED TO CONTACT THEM ,NO LUCK ,FOR SURE PHONE LINE IS BUSY & THEY NEVER ANSWER ,EMAIL GOOD LUCK THEY NEVER ANSWER ILL CANCEL MY ORDER FROM MY BANK ,WORST ONLINE EXPERIENCE EVER .
Customer service is horrible
Customer service is horrible. They do not answer their phones and took 3 days to get back to me through e-mail. I ordered $450 worth of hiking boots and paid expedited shipping. Unfortunately, they did not inform that a pair was on backorder when we placed the order. We found out a week later on the eve of our hiking weekend. There is no excuse for poor customer service! Will never purchase from them again.
Shady Folks
I was pretty stoked to find that campsaver had the headlight I had been looking for (Oculus 650 by Ultraspire) at a pretty nicely discounted price. $113 for a $160 light. Well, after it arrived I noticed that the packaging had obviously already been opened/repackaged (item was listed as brand new on their site) and the light had a faulty charging system, wouldn’t work in all modes, and had seemingly been used previously. They obviously re-sold me an already returned faulty light at a “discount.” Thankfully UltraSpire themselves has top notch customer service and they took care of me, but I will never shop at CampSaver again and would recommend those of you reading this review do the same. Shady business practices. Stay away!!!!
My first experience with this business…
My first experience with this business was perfect. The money I saved on a coat I've been hunting for for several weeks is huge. Shipping was fast, coat new and perfect. The money I saved was significant as my coat is still being sold by the manufacturer. This place won me over. This will be my goto place to look first.
Poor customer service, slow shipping, backorders
Good prices, but slow shipping, poor customer service, and your backordered item (which a lot are on campsaver...) will hold up your entire order for months only for them to tell you (once you've complained it hasn't been shipped AND you haven't even heard a word about it) it's no longer available and the other things will finally be shipped.. stick with rei, backcountry, enwild and the other good outdoorsy stores. Campsaver sucks.
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