The customer service was amazing! I was served by this gentleman i forgot to get the name but he was amazing regardless. He helped me with the indigo collection jacket i was interested in and accompan... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered on line on 2/9 told 4/5 working days. Tracking stalled and then received email on 7/9 saying hope I was pleased with purchase. Just found out it’s still in transit and may be delivered Friday... Mehr ansehen
Unternehmen hat geantwortet
Excellent as ever!!! This time I purchased 15 pairs of CK button fly boxer shorts in black. These are the only style of boxers that I started wearing years & years ago, and have never... Mehr ansehen
Unternehmen hat geantwortet
Order still haven’t arrived — I’m just hoping they will based on the tracking. It took far too long to dispatch them in the first place, and then they sat in the depot for ages. Trying... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Bekleidungsgeschäft
- auch in
- Damenmodengeschäft
- Geschäft für Babybekleidung
- Geschäft für Modeaccessoires
- Herrenmodengeschäft
- Kinderbekleidungsgeschäft
Vom Unternehmen geschrieben
Across underwear, jeans, apparel, accessories, home and fragrance, Calvin Klein creates essential pieces that translate its American fashion roots to an international audience.
Kontaktinformationen
Amsterdam, Niederlande
- 00800 - 74636499
- calvinklein.co.uk
3.4
Akzeptabel
266 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Calvin Klein United Kingdom
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
Antwort von Calvin Klein United Kingdom
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
A nice product albeit not the quality…
A nice product albeit not the quality of Boss boxer shorts of old.
5. August 2026
Antwort von Calvin Klein United Kingdom
Thank you for taking the time to share your feedback. We really appreciate you choosing our brand and your comments help us continue to improve!
If you'd like to tell us more about your experience or if there's anything we can still help with, please contact our Customer Service team via our Contact Us page.
Thank you again for your feedback, and we hope to welcome you back soon.
Antwort von Calvin Klein United Kingdom
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
Calvin Klein always my go to for summer…
Calvin Klein always my go to for summer wear and loungewear and excellent quality and delivery is also excellent
Thank you
6. August 2026
Antwort von Calvin Klein United Kingdom
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
Stylish belt
The communication from the company was excellent. The belt arrived in good time, the quality is great and l like the style.
6. August 2026
Antwort von Calvin Klein United Kingdom
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
Price and quality fantastic
Price and quality fantastic and fast delivery jeans fit fantastic
6. August 2026
Antwort von Calvin Klein United Kingdom
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
It was easy to buy and easy to return
It was easy to buy and easy to return, thus 4 stars. However, the jeans I bought - short length - were, at best, regular length and possibly a little longer! It's not hard, you'd have thought : short people have short legs!!!! Thus for the jeans 2*. Such a shame.
3. August 2026
Antwort von Calvin Klein United Kingdom
Thank you for taking the time to share your feedback. We really appreciate you choosing our brand and your comments help us continue to improve!
If you'd like to tell us more about your experience or if there's anything we can still help with, please contact our Customer Service team via our Contact Us page.
Thank you again for your feedback, and we hope to welcome you back soon.
Very poor communication regarding…
Very poor communication regarding dispatch/delivery.
However, lovely product
5. August 2026
Antwort von Calvin Klein United Kingdom
Thank you for taking the time to share your feedback. We really appreciate you choosing our brand and your comments help us continue to improve!
If you'd like to tell us more about your experience or if there's anything we can still help with, please contact our Customer Service team via our Contact Us page.
Thank you again for your feedback, and we hope to welcome you back soon.
Delays on shipping order once ordered
Delays on shipping order once ordered. Delays in delivery. Customer service not great in the slightest! Only tell you to refer to the delivery policy. WONT BE USING CK AGAIN!
31. Juli 2026
Antwort von Calvin Klein United Kingdom
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
Unnecessary plastic bags
Great underwear, really comfortable. My only issue is the packaging — each pair comes in its own plastic bag and plastic hanger, which feels unnecessary and creates extra waste. The product is lovely, but the packaging could definitely be more eco‑friendly.
4. August 2026
Antwort von Calvin Klein United Kingdom
Thank you for taking the time to share your feedback. We really appreciate you choosing our brand and your comments help us continue to improve!
If you'd like to tell us more about your experience or if there's anything we can still help with, please contact our Customer Service team via our Contact Us page.
Thank you again for your feedback, and we hope to welcome you back soon.
Love love love the underwear
Love love love the underwear. Great quality, look and feel great when wearing them. I’ve recently bought 6 different sets for my daughter.
3. August 2026
Antwort von Calvin Klein United Kingdom
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
Antwort von Calvin Klein United Kingdom
Thank you for taking the time to share your feedback. We're delighted to hear you had a great experience with our brand!
Your support means a lot to us, and we're so pleased we could meet your expectations. Thank you for choosing us—we look forward to welcoming you back again soon!
Hi I’m checking the address 🤔
Hi , I’m checking the address
1 Drake Hill, Heights Lane, Eldwick
Bingley
West Yorkshire
BD16 3FJ
23. Juli 2026
Antwort von Calvin Klein United Kingdom
Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
Bad customer service services and not…
Bad customer service services and not helpful at all
21. Juli 2026
Antwort von Calvin Klein United Kingdom
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We'd like the opportunity to make things right. Please contact our Customer Service team via our Contact Us page quoting your Trustpilot Reference Number, and one of our advisors will be happy to look into this for you.
Want to cancel my order right after…
Want to cancel my order right after placing it, it isn’t allowing me to do so.
Very unpleasant experience
4. Juli 2026
Very bad customer service even 1 star…
Very bad customer service even 1 star too much I will give 0 to customer service for the store in Edmonton south common, I won’t be back to the store again
30. Mai 2026
Bewertung ohne vorherige Einladung
Absolutely unacceptable quality and…
Absolutely unacceptable quality and even worse customer service.
I placed an order with Calvin Klein in November, expecting premium quality given the price and reputation. However, this has turned into a repeated issue rather than a one-off fault.
The first problem was identified in January, when we opened the items and found a hole in one pair. It then took over a month just to receive a refund for that single item, which was already frustrating in itself.
Now, only a short time later, a second pair from the very same order has developed not one, but TWO holes after normal use. This clearly points to a wider quality issue, not bad luck.
To make matters worse, I contacted customer service again on 20th March regarding this second fault and have received no response whatsoever. Being ignored after already experiencing delays the first time around is completely unacceptable.
For a brand that markets itself as premium, the quality is poor and the customer service is even worse. Products are not durable, and when faults occur, resolving them is slow or nonexistent.
It’s also worth noting that Tommy Hilfiger appears to suffer from similar issues, which is concerning given both brands are owned by PVH Corp.. This suggests a broader problem with quality control.
I would strongly advise others to think twice before purchasing. You are paying premium prices for substandard products, with little to no support when things go wrong.
20. März 2026
Bewertung ohne vorherige Einladung
AWFUL!
AWFUL!
Refund not received after 21 days of email saying refund is on its way.
Chat with us is a CHATBOT with no option to talk to human.
EMAIL is automatic response with 'check after 10 days'.
RIDICULOUS - people responsible for this should be fired straight away.
18. Februar 2026
Bewertung ohne vorherige Einladung
Horrendous always loved CK but they are…
Horrendous always loved CK but they are now SCAM ARTISTS. Spent £140 on gift for Christmas wanted to return - CK aren’t responding to emails, calls, online chat, Facebook or insta!! BUT send marketing emails on the weekly. Will NEVER buy from them again ! And will not market them either - all previously owned goods are now on Vinted! A sham of a company !!
10. Februar 2026
Bewertung ohne vorherige Einladung
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