Absolutely LOVE Burns! My dog was on another popular dog food brand, he was over excited, completely unrelaxed, barked a lot and quite honestly was a bit off his rocker! My lovely groomer recommende... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Always friendly and prompt service. I just had a delay on my deluvery this time - hopefully now resolved with Steve’s help. I find the subscription management system a bit difficult to manage if I w... Mehr ansehen
Burns' Head Office number was busy so my call was diverted to distribution warehouse near Chester. Gentleman who answered my call to bring forward next scheduled delivery was right on the ball.
Minor issue with some Burns pet food we had purchased from another supplier. Burns very quickly agreed there was a problem and sent us a whole new bag within days.
Unternehmensdetails
Über Burns Pet Nutrition
Vom Unternehmen geschrieben
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Burns was named Britain’s Favourite dog food in Which Consumer Poll 2022, and worked out as the cheapest to feed too!
The delicious, award-winning recipes are designed to meet pets’ needs instead of exceeding them. In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD SHOP CAT FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Vom Unternehmen geschrieben
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Kontaktinformationen
Vereinigtes Königreich
- 0800 0836696
- info@burnspet.co.uk
- burnspet.co.uk
4.7
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2553 Bewertungen
Hat 45 % seiner negativen Bewertungen beantwortet
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Easy to order!
Easy to order!
What a great informative website! I found it really easy to use and was so pleased with how quickly my dogs food and new treats arrived. We love Burns food, it is the best food for my dogs and they are always there to answer any food questions I may have.
23. April 2026
When I brought up a problem
When I brought up a problem, the staff took it on board, and were very nice.
23. April 2026
Excellent service & Excellent food for my dogs
Service is 100% orders placed are arranged straight away & they use carriers APC who give Excellent service too. All drivers are polite and carry boxes right to your door.
Dog Food from Burns is really good.
I would recommend to anyone thinking of purchasing from them.
24. April 2026
Delivered very efficiently as always
Delivered very efficiently as always. And my cockapoo won’t starve!
23. April 2026
Low fat food for pancreatitis
Thank you for having a low fat wet food ie Wild Fish as well as kibble so could feed her on half and half, as she has Pancreatitis.
Delivery is quick also, usually a couple of days.
21. April 2026
This company are one of the best when…
This company are one of the best when it comes to dog food.
16. April 2026
Burns food is very good.
8. April 2026
Prompt response from Burns
I had a problem with a sack of dry dog kibble which I reported via the website contact form. Customer Service responded far more quickly than I expected and the matter was soon resolved. In Burns defence, this was the first time I have been less than satisfied with their dog food since I started using it 5 or 6 years ago.
22. April 2026
Simple to order and very quick delivery…
Simple to order and very quick delivery to our door.
21. April 2026
Both my dogs love their Burns meals
Both my dogs love their Burns meals. The 125ml size has loads of tasty goodness - fish or turkey or,chicken,or lamb with rice and vegetables(you can see) in the meals - no freezer needed.Great human grade nutrition for dogs. We have a subscription(easy to pause or cancel) so we never run out. It was originally invented by a vet(Mr Burns) - he knew what he was talking about 🐶🐾
22. April 2026
Always delivers on time and quality of…
Always delivers on time and quality of both the dry and the wet food is excellent and worth the value. My dogs have been on reduced diet feed and it allowed her to feel full and lose 2.5kg after putting on weight
15. April 2026
Different delivery days
2 packages delivered by 2 different companies on different days. Comkunications not vlear why
13. April 2026
A very good company to deal with and…
A very good company to deal with and excellent food.
10. April 2026
All good / healthy dog
10. April 2026
Good communication with sales staff
Good communication with sales staff. Great discount for Hearing Dogs.
16. April 2026
They do exactly what they say they will…
They do exactly what they say they will do. Everything was despatched quickly and delivered when they said it would be delivered. Everyone was very helpful.
8. April 2026
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