I received 5 shirts but regretfully the size mentioned did not fit. So I returned them as per their instructions. Despite providing the returns tracking number, which has been confirmed as deliver... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
My first order with Brian Oak. I loved the snazzy designs - so much more interesting than the usual mens' tailors. The shirts arrived very quickly and were packed beautifully with all the trimmings.... Mehr ansehen
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Really classy shirt, took a chance with a 15” collar which was too small, No messing with a refund, just a simple return and exchange for 15.5” which looks tailor made, Brian Oak were excellent to de... Mehr ansehen
Unternehmen hat geantwortet
Really like their chinos, I’ve now ordered three pairs and they are really comfortable! Service and delivery both excellent and overall I’m very happy with these trousers.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Discover a wide range of premium menswear in the UK, Brian Oak making high-quality Shirts, Sweatshirts, Sweatpants, Denim jeans, Trousers, Rugby Shirts, Ties and more. Elevate your style with our carefully crafted, stylish clothing for every occasion.
Kontaktinformationen
82 Douglas Road, RM11 1AR, Hornchurch London, Vereinigtes Königreich
- +447950328498
- info@brianoak.com
- brianoak.com
4.5
Hervorragend
93 Bewertungen
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First purchase from Brian Oak. Looks to be a good product so far.
First purchase from Brian Oak.Delivered quickly although my first choice of colour for a pair of chinos was out of stock, although they showed in stock at point of order. I was contacted and my second choice of navy chinos were in stock and were shipped quickly. Fit was very good and true to the sizing advertised. Usually I have to have new chinos shortened. Material and finish appear to be very good on the chinos. I will have to see how they look after a few washes as other navy chinos I have had faded after washing (these were not Brian Oaks). I am already considering ordering another pair in a different colour.
27. Juni 2025
Antwort von Brian Oak London
Dear Valued Customer,
Thank you so much for sharing your experience with us. We are glad that you are happy with the fit and quality of your chinos and appreciate your understanding regarding the stock issue.
Please do keep us posted on how your chinos hold up after a few washes. Your feedback is invaluable in helping us maintain and improve our standards. We look forward to serving you again soon!
Regards,
Team Brian Oak London
Prompt dispatch of pristine
Prompt dispatch of pristine, boxed shirts to maximise presentation.
5. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Brian Oak London
Dear Gregory,
Thank you for your generous feedback. We're truly pleased to hear that you appreciated the prompt dispatch and pristine presentation of your shirts.
At Brian Oak London, we take great pride in ensuring each order reflects the quality and care behind our brand — from craftsmanship to packaging. It’s wonderful to know this was reflected in your experience.
We’re grateful for your support and look forward to welcoming you back again soon.
Warmest regards,
Team Brian Oak London
Good quality trousers at a fair price.
Good quality trousers at a fair price.
I would have rated you 5 stars but the length wasn’t as described. I’m a 31 inside leg but you only offer 30 or 32 so I opted for the longer ones. They are actually slightly over 33 inches so I need to get them adjusted. Had I known they came up longer than advertised I would have opted for the 30 which no doubt come in at 31. Slightly annoying but not the end of the world.
27. Mai 2025
Antwort von Brian Oak London
Thank you for your valuable feedback and for acknowledging the quality and value of our trousers. We are sorry to hear about the issue with the length. While there is a tolerance of 0.5 inches as stated in our size chart, we will work with our product team to improve accuracy.
To ensure you have a 5-star experience, we would like to offer 50% back on the alteration cost. Please share your invoice with us via email (info@brianoak.com), and we will make it up to you.
Regards,
Team Brian Oak London
The quality and style of the Good quality. chinos was…
The quality and style of the chinos was excellent. I returned them for a larger size (fit was smaller than expected). The larger size was received after just a few days.
2. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Brian Oak London
Thank you for your kind words about our chinos’ quality and style! We are so glad the larger size reached you quickly and now fits perfectly. Your feedback helps us upgrade, and we have noted it for improving the experience for our future customers. Enjoy your new favourite pair.
Regards,
Team Brian Oak London
Amazing quality menswear
Amazing quality menswear! I got a shirt and tie for my dad and we were both SUPER impressed with the quality! Items arrived packaged really well and had a luxury feel to them! Would definitely recommend Brian Oak!
26. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Brian Oak London
Thank you so much for taking the time to share your wonderful experience with us. We strive to deliver menswear that stands out in both quality and presentation, and it is incredibly rewarding to know we hit the mark for you and your dad.
We truly appreciate your support and hope your dad enjoys his new Brian Oak pieces for a long time to come.
Regards,
Team Brian Oak London
Good quality product at competitive…
Good quality product at competitive price. Excellent delivery via Royal Mail.
7. Mai 2025
Antwort von Brian Oak London
Providing great value and reliable service is always our goal, so your feedback means a lot to us.
We truly appreciate you taking the time to leave a review and hope to serve you again soon.
Regards,
Team Brian Oak London
No notifications
No notification of delivery.
Phone number was a mobile. Not available. Not a sign of a reliable company.
6. Mai 2025
Antwort von Brian Oak London
Thank you so much for taking the time to share your experience with us. We are really sorry to hear about that even though the parcel was delivered in time, you did not get the delivery notification when we dispatched the item. That is definitely not the smooth experience we want for our customers at Brian Oak.
As a premium menswear brand known for our quality craftsmanship and reliable service, we truly appreciate you bringing this to our attention. We have already flagged this with our team to understand what went wrong and prevent it from happening again.
To make things right, our customer care lead will reach out to you directly. The quickest way to connect is through WhatsApp (+44 7950 328498) or email (info@brianoak.com). We try to respond and resolve all customer issues within the same working day.
Thanks again for your patience and for helping us improve.
Regards,
Team Brian Oak
Excellent quality
2. Mai 2025
Antwort von Brian Oak London
We are committed to delivering only the best, and your comment just made our day.
Regards,
Team Brian Oak London
Antwort von Brian Oak London
Thank you so much, Populace Kenya! We're thrilled to hear you loved the shirts – we take pride in delivering quality, fit, and timeless style. Your support from across borders means the world to us. Looking forward to dressing you again soon. Stay sharp!
Very good Quality
The product is from a very good quality. Elevates my appearance as I am dealing with customers/passengers daily, being a SCHAUFER.
4. April 2025
Antwort von Brian Oak London
Dear Georgios Kakalis,
We are happy to receive your positive feedback. It's wonderful to know that our product's quality has met your expectations and contributes to your professional appearance. Thank you for choosing us!
Regards,
Team Brian Oak London
Great quality and quick turnaround.
Great quality and quick turnaround.
Well pleased with the shirts and will buy again from you.
25. März 2025
Antwort von Brian Oak London
Your review really made our day! We are glad everything met your expectations and are excited for your next order. See you soon.
Regards,
Team Brian Oak London
Arrived on time and a good fit
Arrived on time and a good fit. Quality better than other online sellers. Good value.
24. März 2025
Bewertung ohne vorherige Einladung
Antwort von Brian Oak London
Thank you for your kind words, Jeremy. We are pleased that you are satisfied with our quality and fit, and that you feel we offer good value for money.
We hope you enjoy wearing it.
Regards,
Team Brian Oak London
Antwort von Brian Oak London
So happy to hear you loved your order. We cannot wait to serve you again soon.
Regards,
Team Brian Oak London
Very nice item very good material same big brand quality and less price
Very good service first order was a little small for me quick changed and delivered
28. Februar 2025
Antwort von Brian Oak London
Thank you so much for your fantastic review! We are glad you enjoyed your purchase and our service.
Regards,
Team Brian Oak London
Smart and Well Made
Smart, well made jeans. Likes them so much I bought a second pair.
21. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Brian Oak London
Thank you so much for your review, Neil! We are happy to hear that you love our jeans and that they were stylish and well-made enough for you to get a second pair. Nothing makes us happier than knowing our customers are enjoying their purchases.
We look forward to seeing you again soon.
Regards,
Team Brian Oak London
Great style !!
Good fit, at last my correct leg length, great style but material a bit thin !!
10. Februar 2025
Antwort von Brian Oak London
Ronald, thank you for sharing your experience. We are delighted that you love the style and found the perfect leg length. We appreciate your feedback on the fabric and will certainly take it into consideration as we continue refining our products.
Looking forward to serving you again.
Regards,
Team Brian Oak London
Antwort von Brian Oak London
Thank you so much, Brian! We are really happy to hear that you loved both the quality and our service.
Hope to see you back soon. Stay stylish!
Regards,
Team Brian Oak London
Purchased a rugby shirt and it was…
Purchased a rugby shirt and it was excellent quality at a good price. The delivery took a couple of days. I was highly satisfied with this company and its product.
20. Januar 2025
Antwort von Brian Oak London
Thank you so much for your feedback, Jane! We're happy to hear that you loved the quality of the rugby shirt and found it to be a great value. It’s wonderful to know that your shopping experience with Brian Oak met your expectations.
We look forward to serving you again soon!
Regards,
Team Brian Oak London
Antwort von Brian Oak London
Hi Del Linton,
Thank you for your wonderful feedback! We are delighted that you appreciate both the quality of our items and our packaging. It is always our goal to deliver an exceptional experience, and we are so glad we could do that for you.
Regards,
Team Brian Oak London
Good Quality. Good Prices.
As always, good quality and excellent service at competitive prices from Brian Oak. Highly recommended.
13. Januar 2025
Antwort von Brian Oak London
Hi Neil,
Thank you for your kind words! We are so happy to hear that you have had another great experience with us. It means a lot to know you value our quality and prices. Your recommendation truly makes our day, and we cannot wait to welcome you back soon.
Regards,
Team Brian Oak London
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