Questioned an item if it was compatible with my unit swich came back positive. Upon receiving unit and trying it, it failed to work since a circuit board was also requiered but not mentioned. Accordin... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
BPH indicated to me that the HRV I chose would not be available until the next week and offered me an upgrade at no extra charge. HRV and humidistat arrived on time and in good condition. Their price... Mehr ansehen
September 2024 - Calgary, Alberta. Incredible savings when you buy online and fast shipping. We will not go back to the traditional a/c furnace sales channel. Where the total cost of replacement wa... Mehr ansehen
Unternehmen hat geantwortet
I had a custom built home by a builder who sadly left much unfinished. My lifebreath was purchased but left not working, wrong vents and without a control panel. BPH sales listened, answered my ques... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Heizungsanlagenanbieter
- Klimaanlagengeschäft
- Anbieter von Heizkesseln
- Ofengeschäft
- Lieferant für Warmwassersysteme
- Lüftungsgerätehersteller
Vom Unternehmen geschrieben
BPH Sales' wide selection of only the best in quality HVAC, hot water, and IAQ products from North America's leading brands, rest easy knowing that you and your loved ones will stay safe and warm. HRV or ERV air exchangers, tankless water heaters, boilers, combi-boilers, heat pumps, gas furnaces, unit heaters - we have you covered! From retrofits and renovations to new builds, our team of experts will help you to make sure you understand what products best fit your needs. We will only recommend products that we would install in our homes - a testament to our trust and faith in the quality brands and models we carry! Get in touch with BPH Sales today to find out more about their cross-Canada services.
Kontaktinformationen
PO Box 255, S0G4L0, Silton, Kanada
- +1-800-827-4306
- info@bphsales.ca
- bphsales.ca
4.5
Hervorragend
215 Bewertungen
Hat 60 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Quick shipping excellent support!
My order was shipped quickly. When there was missing documentation for the touch screen controller, I received a phone response to my email inquiry, which was a pleasant surprise. The issue was solved quickly with a texted photo of the missing document from the tech. Thanks!
22. November 2023
Antwort von BPH Sales
Hi Peter,
We are glad to hear you were pleased with the level of support from our technical teams, and thank you for providing the positive feedback! As you can imagine, not all feedback is pleasant (but still necessary!), so positive feedback such as this definitely helps keep the smiles on our teams faces day in and day out!
Thanks for taking the time for the feedback, and we wish you a healthy and happy 2024!
The BPH Sales Team
BPH answered all my questions before…
BPH answered all my questions before the purchase and gave me support during installation. When they couldn’t answer a question, they did get back to me. I’d recommend doing business with them.
17. Oktober 2023
Antwort von BPH Sales
Hi Rob,
Glad our sales and tech teams could help you through your entire journey, start to finish! They are always glad to receive positive feedback from stories such as yours, so thank you for taking the time to provide the feedback!
The BPH Sales Team
Very efficient
23. November 2023
Antwort von BPH Sales
We are happy you are satisfied and happy with your order, Scott. Thanks for the feedback!
The BPH Sales Team
Excellent service fron A to Z
Part was easy to identify when placing the order, ordering process is simple and efficient, the part was exactly as ordered and it worked once installed. Also appreciated the short time delivey.
22. November 2023
Antwort von BPH Sales
Bruno, thank you for the very detailed review! This feedback is priceless for other potential customers and helps us to ensure we are supporting our customers as best as possible.
The BPH Sales Team
Excellent service
16. November 2023
Antwort von BPH Sales
Peter, thanks for taking the time for your positive review; we try our best to ensure every customers journey with us is as pleasant as can be!
The BPH Sales Team
Excellent Purchase
Product arrived quickly and was very easy to install. This is much more compact and powerful than the old unit we replaced and so far we’ve had excellent results. We’re very pleased with quality, price, function, and delivery.
30. Oktober 2023
Antwort von BPH Sales
Dawn, we are very glad to hear your new unit is working as expected!
We take pride in recommending only the best HVAC products available across Canada, and are glad that another system has hit the mark! Thank you for taking the time to leave your review.
The BPH Sales Team
Antwort von BPH Sales
Adrian, thank you for your review, we appreciate your time taken.
The BPH Sales Team
Antwort von BPH Sales
Evan, glad to hear we are 'easy' to deal with - we try our best to ensure a smooth and least-effort experience for every customer.
The BPH Sales Team
Product was exactly as shown on Website…
Product was exactly as shown on Website !
Shipped on the same day as promised !
Arrived as promised , well packaged and no damage !
Very good quality!
24. Oktober 2023
Antwort von BPH Sales
Hi Daniel,
Glad to hear our products online match with the end product and your expectations.
Really appreciate you sharing your experience with us and other potential customers.
We look forward to welcoming you back again in the future.
The BPH Sales Crew
Antwort von BPH Sales
Nick, glad to hear you are please with our service level!
We look forward to welcoming you back again in the future.
Brad was first class
Brad was first class , it was obvious he knew his stuff , when I decided to change my order he was great about it , absolutely no heavy sales pitch .
When I did eventually order my furnace the procedure was quick and painless .
I was a bit annoyed at the shipping arrangements that it couldn’t be delivered to my closest town instead it was a four hour drive to collect it and bring it home and I had given a name of a shipping company that I’ve used various times before.
There was an option to get it delivered to my house but I’m often not around.
But it wasn’t a deal breaker by any means .
The other little issue was that the furnace had two small screws driven through the base of the furnace attaching it to the pallet so when we came to lift the furnace off the pallet I had no idea those little screws were there so the weight of the pallet bent the base of the furnace before we realized about the screws .
So a sign or something to warn about the screws would have saved damaging the unit .
This might not have been a BPH fault Napoleon may well ship them with the screws.
I am going to go back to Brad for advice on a different project for my sons house and most likely buy the parts needed from him .
Where’s my BPH ball cap Brad ??
17. Oktober 2023
Antwort von BPH Sales
Neil,
Our apologies we are so late responding to your feedback here - we have been busy designing some ball caps ;)
In all seriousness, THANK YOU for the very detailed review and feedback. Rest assured all points have been shared with the respective teams, and they will be investigating where we can further improve to make sure we can meet or exceed your expectations next time around!
We look forward to welcoming you back again, Neil. We will try to remember to include a few extra BPH goodies for you with the order ;)
Regards,
The BPH Sales Team
the are quick to anser you and solve my…
the are quick to anser you and solve my problem gently
23. Oktober 2023
Antwort von BPH Sales
Frederic,
Merci pour votre avis positif. Nous apprécions que vous preniez le temps.
The BPH Sales Crew
Excellent
Excellent! Great friendly service from Brad on my phone order. Received daily updates on status until order was shipped. Order arrived in good condition one week to the day from when ordered! HAPPY! HAPPY! HAPPY!
12. Oktober 2023
Antwort von BPH Sales
Hi Bill,
Our teams try their best to provide a high quality customer experience, and we are glad that Brad was able to support you and meet your expectations!
We look forward to welcoming you back again in the future.
The BPH Sales Team
Perfect service!
6. Oktober 2023
Antwort von BPH Sales
Hi Dave,
Glad to hear our team fulfilled your expectations! We hope to see you back again the in the future.
The BPH Sales Team
Antwort von BPH Sales
Scott, we are happy our team was able to help advise and support you with your purchase!
We look forward to welcoming you back again in the future.
The BPH Sales Team
Got me the needed parts super fast
Got me the needed parts super fast, had them in time. Thank you!
13. September 2023
Antwort von BPH Sales
Glad our team was able to support your required turn around time. We look forward to welcoming you back again!
The BPH Sales Team
Very good service and trustable company
11. September 2023
Antwort von BPH Sales
We are happy to here our team met your expected levels of service. We appreciate your feedback and positive word for future customers to reference.
The BPH Sales Team
Antwort von BPH Sales
Glad you were happy with the level of service our team could provide! Thank you for taking the time to leave a review.
The BPH Sales Team
Very good and fast service
Kept me informed on the delivery date and it was there when they said.
28. August 2023
Antwort von BPH Sales
Hi Brian,
Thanks for taking the time to provide feedback. Happy it all worked out smoothly for you! We look forward to welcoming you back again in the future.
Regards,
The BPH Sales Team
The item delivered fast and very…
The item delivered fast and very secured packaging.
I highly recommend.
22. August 2023
Antwort von BPH Sales
Good day John,
Thanks for taking the time to provide feedback on the quality of the packaging and delivery times. We look forward to welcoming you back again in the future.
Regards,
The BPH Sales Team
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.