BowlersMart.com Bewertungen 1'104

TrustScore 3 von 5

3.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Initially I was really mad at them because the Swag Judgement hybrid did not live up to the description of the ad or what it did watching other bowlers. I left a message and Arthur called in a couple... Mehr ansehen

Bewertet mit 2 von 5 Sternen

I ordered the wrong size shoe and sent it back to exchange for the correct size as this was my first purchase with the company. My experience w support had been good up until I received an email aler... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This is a really upstanding business. I had someone charge my card for $250+ bowling gear fraudulently. I contacted Bowlersmart and they took care of it right away. Kind and honest people.

Bewertet mit 1 von 5 Sternen

I bought 2 shirts and paid 50 each for a faster production, only adding a collars I paid 50 each for both shirts for faster shipping trying to have for a tournament, they made the shirts fast and shi... Mehr ansehen

Unternehmensdetails

  1. Kegelbedarf
  2. Kegelclub
  3. Sportgeschäft

Über BowlersMart.com

Vom Unternehmen geschrieben

Enjoy Everyday Free Shipping at BowlersMart.com, the largest and most trusted online bowling pro shop retailer in the United States. Trusted by bowlers since 2004. Offering bowling balls, bowling bags, bowling shoes, jerseys and accessories at up to 70% off.

Kontaktinformationen

3.1

Akzeptabel

TrustScore 3 von 5

1104 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat keine negativen Bewertungen beantwortet

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Bewertet mit 5 von 5 Sternen

VERY Impressed with this Company!

VERY fair price for my 14 lb. Storm Ruby Red Tour IQ. Received in no time (4 days). In pristine condition, beautiful ball. First purchase with this company and VERY impressed! Had it drilled privately, bowled with and feels great.

16. August 2024
Bewertung ohne vorherige Einladung
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Antwort von BowlersMart.com

Joseph - We're thrilled to hear that your experience with BowlersMart was so positive! Your kind words mean a lot to us :-D

It's our goal to provide exceptional customer service and quality products, and we're so glad that we were able to meet your expectations. We're happy to hear that you love your new Storm Ruby Red Tour IQ.

Thank you again for choosing BowlersMart, we look forward to serving you again in the future!

Sincerely,
The BowlersMart Team

Bewertet mit 5 von 5 Sternen

My experience with Bowlersmart has been…

My experience with Bowlersmart has been very satisfying mainly because of the quality of the service they provide and because of the response time when and/or if there is an issue. They make sure that you are well informed about the products you’re shopping for and the process that your purchase is being conducted in. As a somewhat new bowler, I look forward to continuing doing business with Bowlersmart through the years to come.

26. August 2024
Bewertung ohne vorherige Einladung
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Antwort von BowlersMart.com

Frank - We’re thrilled to hear that your experience with BowlersMart has been so positive! Your kind words mean a lot to us. Our goal is to provide exceptional service to every customer, and it’s rewarding to know we’ve achieved that in your case.

We look forward to continuing to serve you as you grow your bowling skills. If you have any questions or need further assistance, please don’t hesitate to reach out.

Thank you again for your support!

Sincerely,
The BowlersMart Team

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service, purchased Dexter bowling shoes, ordered my normal size, when I tried on they fit tight. Sent email to customer service and asked about exchange for larger size. Customer service replied within a few minutes by email with a shipping label and instructions to exchange for larger size.

26. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von BowlersMart.com

We’re so glad to hear that your experience with BowlersMart was top-notch! It’s always our priority to ensure customer satisfaction. We’re happy that we could quickly resolve the issue with your bowling shoes.

Thank you for choosing BowlersMart. We hope you enjoy your new shoes and continue to have a great bowling experience!

Sincerely,
The BowlersMart Team

Bewertet mit 2 von 5 Sternen

Exchange gone WRONG

I ordered the wrong size shoe and sent it back to exchange for the correct size as this was my first purchase with the company. My experience w support had been good up until I received an email alerting me my package had been delivered. There was no alert in my Ring doorbell but checked anyway as there was picture by the delivery company. No package and upon opening the pic it was the wrong door. Not pleased with the replacement shipping. We need another pair of shoes for another family member and a ball but dont want the hastle of this type of delay if we receive the initial purchase at all.

17. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von BowlersMart.com

Hi Betty - We are truly sorry to hear about the inconvenience you experienced with your recent order. It's important to us that every customer has a positive experience, and we apologize for any frustration this may have caused.

Regarding the missing package, we would be glad to investigate this matter. If you have not done so already, please send our customer excellence team an email at vipsupport@bowlersmart.com. We'll do our best to resolve this issue promptly.

We understand your concern about future orders. We are committed to improving our shipping process to ensure timely and accurate deliveries.

Thank you for bringing this to our attention. We value your feedback and will take steps to prevent similar occurrences in the future.

Sincerely,
The BowlersMart Team

Bewertet mit 1 von 5 Sternen

all they care about is your money terrible customer service

I bought 2 shirts and paid 50 each for a faster production, only adding a collars
I paid 50 each for both shirts for faster shipping trying to have for a tournament, they made the shirts fast and shipped them but after they arrived at the nearest ups Hub, the packaged was returned. i finally got my package 4 days after that realizing that they already have free 2-3day shipping and that I paid 100 extra dollars for nothing, especially since both shirts came to the same address, they showed me they cared nothing about the customer but only cared about the measly 100 dollars. I know its not gonna stop your business but i'm at peace knowing you will never steal another dime from me good luck

25. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I'm just about a month now of waiting…

I'm just about a month now of waiting on some sort of information after my ball has cracked . I have sent in picture after picture order # every piece of information requested and I'm being told it a hammer warranty issue . I have asked for some sort of time frame this normally takes and a phone# to actually speak with someone all I received is a email saying there is no time frame to resolve the matter.

25. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

First night used and it’s CRACKED!!!

I just bought a ball and it’s cracked first night,but I can’t return It BECAUSE ITS DRILLED !!!!!!!!!!!!!! This has to be a manufacture defect!!! First night i use it IT CRACKS! I’m super upset

24. April 2024
Bewertung ohne vorherige Einladung
BowlersMart.com-Logo

Antwort von BowlersMart.com

Hi Izaak, we're sorry to hear this and know this can be frustrating. Our team would be happy to help with this and also let you know that our company stands behind all of the products we sell.

If the product is defective, you will NOT be responsible for shipping and insurance cost to our warehouse. If the product defect warrants a claim and is within the warranty period, we will ship you (free of charge – Contiguous US) a new product to replace the defective product. More information on our policies can be found here - https://www.bowlersmart.com/return-exchange-policy/.

Our team is standing by ready to assist you. When you have a moment, please use our contact form located here to reach our Customer Excellence team to assist with your order - https://www.bowlersmart.com/contact-us/

Thank you,
Brian

Bewertet mit 5 von 5 Sternen

Best online customer service EVER!!!

What a great place to do business. So I ordered the wrong size shoes and when try to exchange them I press return. So I emailed this company and got a return email within 15 minutes with a shipping label attached. I shipped them and my new order was back in a week. Bowler Mart knows how to do business. Shoes fit perfect. I highly highly recommend this company.

15. Februar 2024
Bewertung ohne vorherige Einladung
BowlersMart.com-Logo

Antwort von BowlersMart.com

Charles - We're absolutely thrilled to hear that your experience with BowlersMart was so positive!

Your kind words mean the world to us.

It's our goal to provide exceptional customer service, and we're so glad that we were able to assist you with your order. We're happy to hear that the new shoes fit perfectly!

Thank you again for choosing BowlersMart. We look forward to serving you in the future.

Sincerely,
The BowlersMart Team

Bewertet mit 5 von 5 Sternen

This company is awesome

This company is awesome! They messed up and sent me a pair of bowling shoes that were for a right hander when I needed left. Shoes arrived on a Wednesday, 4 days after I ordered them and I made them aware of the mistake. They were apologetic, professional, and prompt with responses, the replacement pair arrived less than 24 hours later and they trusted me to send the original pair back by sending a return slip and everything needed to get them back. Mistakes happen, it's how companies deal with them, and this one was A+, almost unparalleled. Product was perfect, experience was excellent even with the little misstep. Thanks guys!

3. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I came into the pro shop with my friend…

I came into the pro shop with my friend to buy him a bowling ball as a Christmas gift. My friend bowls as a hobby and has never owned his own ball so I thought it would be the perfect gift. We both didn’t understand the process of how to choose a ball but Todd helped us out so much. He explained the process in great detail and helped us find the perfect ball for my friend. Todd is the man, he’s HIM

23. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great first time experience

Great first time experience! Todd is an insightful guy that made this process incredibly seamless and fun. I’d highly recommend coming here and checking the products they have to offer or just to get an informed opinion on bowling equipment.

23. Dezember 2023
Bewertung ohne vorherige Einladung

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