My eye examination on 16/06/26 was carried out by Ms Sumayah Choudury who was extremely professional and helpful. After the examination, Julie helped me to choose the right for my new glasses. She kne... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I chose Boots Opticians in Romsey. I was served by Sam who had been excellent when serving my husband a few weeks earlier. Sam was really helpful as I looked at various frames to have as a pair of v... Mehr ansehen
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Having had an eye test and a prescription change, we visited the Queen's Road, Sheffield branch to choose new spectacles. From start to finish, Chloe was excellent - thorough, patient and helpful. The... Mehr ansehen
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I popped in with my daughter and spoke with the lovely Dora to ask if I needed another eye test for a pair of glasses I broke. After checking my notes it was confirmed that I could choose new frames w... Mehr ansehen
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Unternehmensdetails
Über Boots Opticians
Vom Unternehmen geschrieben
Whether you need an eye test or want to pick up some new glasses or contact lenses, Boots Opticians is the place to go.
With 540 branches across the UK, you're sure to find one close to you. We pride ourselves on our premium level of service and clinical care standards, so when you visit Boots Opticians, you'll know that you're in safe hands.
Discover our range of affordable glasses from our own brand range to your favourite designer brands.
We also stock a wide range of contact lenses, including daily contact lenses, monthly contact lenses, bifocal contact lenses and varifocal contact lenses.
Kontaktinformationen
Vereinigtes Königreich
- 0345 125 3752
- boots.customercare@boots.co.uk
- boots.com/opticians
4.4
Hervorragend
10'561 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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My last eye test I had at another store…
My last eye test I had at another store and the experience from start to finish was sad to the say the least as I just felt like I was in their way and as soon as I mentioned I just wanted my prescription, was made to feel like I had wasted their time. My experience at Boots Redhill was completely and totally different. From when I stepped in to the store, they were attentive, explained everything as to why or how it works and was left to decide what I wished to do once my eye test was completed. I would totally recommend them
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Boots Opticians
Thank you for sharing your experience. We’re delighted to hear that the team at our Redhill store provided such attentive, informative, and welcoming service throughout your visit. It’s wonderful to know you felt supported, with everything clearly explained and no pressure to make a decision. We truly appreciate your recommendation and kind words.
SPEEDY REPAIR
MY WIFE,S GLASSES WERE BROKEN BY MY DAUGHTER,S PUPPY WE WERE WATCHING OVER THIS WEEKEND . WENT INTO THE EAST KILBRIDE SHOP IN THE PRINCESS MALL THIS MORNING WITH THE BROKEN FRAMES AND THE STAFF HAD THEM REPAIRED IN 30 MINUTES .
THANK,S SHARON AND GILL
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Boots Opticians
Thank you for your feedback, Sharon and Gill. We’re delighted to hear that the team at our East Kilbride Princes Mall store were able to repair your wife’s glasses so quickly after their encounter with the puppy! It’s wonderful to know you received such prompt and helpful service. We truly appreciate your kind words.
Anis at Oldham
Anis at Oldham, listened to what I wanted. He was very helpful explaining my options for choosing reading glasses. Thank you.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Boots Opticians
Thank you for your feedback. We’re delighted to hear that Anis at our Oldham store took the time to listen to your needs and clearly explain your options when choosing reading glasses. We truly appreciate your kind words.
Had an enjoyable experience
I came in 20 minutes early. My appointment was for 10 am one of your staff asked me if I needed assistance. Her name was Jess she was very helpful and after getting my glasses she took great care in ensuring every thing was fine. The service was excellent and I'd recommend Boots eye care to friends and family. As for recommendations I'd say you have no need to change anything. Thank you very much for making my visit a pleasant experience.
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Boots Opticians
Thank you for your feedback. We’re delighted to hear that Jess provided such helpful and attentive service, ensuring everything was perfect when you collected your glasses. It’s wonderful to know you had such a positive experience and would recommend Boots Opticians to your friends and family. We truly appreciate your kind words.
Excellent Service
The efficiency, friendliness and professionalism of all the staff.
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Boots Opticians
Thank you for your feedback. We’re delighted to hear that you experienced such efficient, friendly, and professional service from the team. We truly appreciate your kind words.
Regular Eye Test
I visited Boots opticians for my regular eye test and am very pleased with the service at the Trowbridge shop.
I was well looked after by Sarah, Bronwyn and Chloe right from welcoming me to my appointment, having my eyes tested and choosing new spectacles. They were all friendly and helpful.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Boots Opticians
Thank you for your feedback. We’re delighted to hear that Sarah, Bronwyn, and Chloe provided such friendly and helpful support throughout your visit to our Trowbridge store. It’s wonderful to know you felt well looked after, from your eye test through to choosing your new spectacles. We truly appreciate your kind words.
My eye test was carried out very well
My eye test was carried out very well. To be told my sight had not changed much since my last test, I did not feel pressured into purchasing new glasses which is reassuring good due to the costs involved.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Boots Opticians
Thank you for your feedback. We’re delighted to hear that your eye test was carried out so well and that you felt reassured by the results. It’s great to know you did not feel pressured into purchasing new glasses and received advice that took your needs into account. We truly appreciate your kind words.
After treading on my husband’s glasses…
After treading on my husband’s glasses and a emergency trip to Boots Optiction’s Staines Sandeep managed to fix them in half hour great service
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Boots Opticians
After treading on my husband’s glasses and a emergency trip to Boots Optiction’s Staines Sandeep managed to fix them in half hour great service
Felt welcome and listened to
Felt welcome and listened to by Claire, Kat and Liz on 4th July. Lovely service and air conditioning was a bonus! Cat
Thank you team
4. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Boots Opticians
Thank you for your feedback, Cat. We’re delighted to hear that Claire, Kat, and Liz made you feel welcome and listened to during your visit. It’s wonderful to know you received such lovely service, and that the air conditioning was an added bonus! We truly appreciate your kind words.
Thank you
After having a little complication with my glasses Georgia at Wandsworth branch resolved it with a lot of care and attention. I appreciate their taking time to look into the issue and resolving it. Thank you
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Boots Opticians
Thank you for your feedback. We are sorry to hear about your experience, particularly your concerns regarding the accuracy of your prescription, the suitability of your glasses, and how your concerns were handled when you returned to the store. Can you please contact us at boots.customercare@boots.co.uk with a copy of your review along with the below information and we will be in touch:
Full name
Date of birth
Telephone number
The store you visited
Holly, Ben and Jane
Holly, Ben and Jane at the Nailsea Branch in North Somerset were extremely helpful in helping me select a new pair of glasses - they were attentive throughout, presented potential glasses options based upon my brief and once I had made a choice ensured the glassed fitted properly and were suitable
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Boots Opticians
Thank you for your feedback. We’re delighted to hear that Holly, Ben, and Jane at our Nailsea branch provided such attentive and helpful support when choosing your new glasses. It’s wonderful to know they took the time to understand your needs, present suitable options, and ensure your glasses fitted comfortably. We truly appreciate your kind words.
A perfect expereience
Very helpful and friendly staff, very thorough examination followed by eye care advice. I am totally satisfied with the service provided. My only reservation is that Boots' central data base is unreliable, sending me reminders to make a booking when one was already made, or mentioning a cost for which I was not liable.
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Boots Opticians
Thank you for your feedback. We’re delighted to hear that you received friendly, thorough, and helpful care, along with clear eye care advice. It’s wonderful to know you were satisfied with the service provided.
We’re sorry, however, for the confusion caused by the appointment reminders and cost information you received. We appreciate you bringing this to our attention.
Excellent care and so friendly
My husband needed an emergency eye examination but was unable to get an appointment at our usual branch. We could however make a booking online at Leek and turned upon the Saturday morning. Unfortunately they had been trying to ring us to say the appointment would not be long enough but they could get us in that afternoon. They were genuinely apologetic despite it being my fault they couldn't contact us! When we did get there they were friendly, professional and carried out several tests before seeing the opthalmologist. She was excellent! Her examination of the eye was very thorough, she carried out extra tests to compare with previous readings and gave her findings clearly, in an easy to understand manner reassuring us that it was safe to wait for an appointment with his regular consultant the following week.
All the staff were excellent throughout the appointment and so friendly that we may swap branches!
4. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Boots Opticians
Thank you for sharing your experience. We’re delighted to hear that the team at our Leek store provided such friendly, professional, and reassuring care during what must have been a worrying time. It’s wonderful to know that your husband received a thorough examination and clear advice, helping you both feel confident while awaiting his consultant appointment. We truly appreciate your kind words for the whole team.
I feel that good service should be…
I feel that good service should be recognised Darshna at St Neots was very thorough, polite and helpful.Many thanks ,Mrs K Kingswood.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Boots Opticians
Thank you for your feedback, Mrs Kingswood. We’re delighted to hear that Darshna at our St Neots store provided such thorough, polite, and helpful service. We truly appreciate you taking the time to recognise great customer care and share your kind words.
Swift result
I would like to thank the manager of Boots Opticians Wimborne for swift action to resolve the issues I had with my new glasses. The staff were very helpful and friendly
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Boots Opticians
Thank you for your feedback. We’re delighted to hear that the manager at our Wimborne store was able to swiftly resolve the issues with your new glasses. It’s also wonderful to know that the team were friendly and helpful throughout. We truly appreciate your kind words.
I called in on the off chances they…
I called in on the off chances they could put both lenses back into my glasses .very efficient and it was done very quickly.very pleased. 22
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Boots Opticians
Thank you for your feedback. We’re delighted to hear that the team were able to quickly and efficiently refit both lenses into your glasses. It’s wonderful to know you were so pleased with the service you received. We truly appreciate your kind words.
Personal attention & super friendly
Personal attention & super friendly, in a quiet & caring setting. We like the fact that the staff are only dealing with you & not a queue of other people.
All the staff are super helpful in finding the right glasses that fit well & siute you. Large selection of glasses to choose from.
No trying to push you into buying coatings or other glasses related products.
5. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Boots Opticians
Thank you for your feedback. We’re delighted to hear that you enjoyed the personal attention, friendly atmosphere, and caring service. It’s wonderful to know that the team took the time to help you find the right glasses without any pressure, and that you appreciated the wide choice of frames available. We truly appreciate your kind words.
Excellent service with kind attention…
Excellent service with kind attention from Kieran, Charlie, Kay and Liv.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Boots Opticians
Thank you for your feedback. We’re delighted to hear that Kieran, Charlie, Kay, and Liv provided such kind and attentive service during your visit. We truly appreciate your kind words.
Boots opticians
staff are always polite and knowledgeable
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Boots Opticians
Thank you for your feedback. We’re delighted to hear that the team are always polite and knowledgeable. We truly appreciate your kind words.
Made so welcomed
4. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Boots Opticians
Thank you for your feedback. We’re delighted to hear that you were made to feel so welcome during your visit. We truly appreciate your kind words.
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