Received a beach cover up and when I went to try it on the tie snapped off immediately. Just cheap quality for $60 so I requested a return. It took them multiple days to “approve” my return. On top of... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Material was laughably bad. Guess what? No refunds. Store credit only. They then require you to print out the confirmation email, return code, and send back at your cost for STORE CREDIT ONLY. I’m out... Mehr ansehen
Quality is horrible! Again, I should have read the return policy before purchasing from an unknown!!!!! This is totally my fault! No refunds - only store credits or exchanges! I notified them that I w... Mehr ansehen
Not as pictured, 100% plastic cheap feel, and awful fit! They come from China and when you try and make a return on their website they will only let you exchange. They’re awful! Don’t shop there!!!
Unternehmensdetails
Vom Unternehmen geschrieben
Boho Beach Hut specializes in boho-chic apparel that captures the essence of effortless, free-spirited style. From flowy dresses and skirts to breezy blouses, stylish shorts, and unique jewelry, we offer a wide range of pieces designed for the modern bohemian. As the leading online destination for bohemian fashion, Boho Beach Hut is your go-to for beautifully crafted, on-trend clothing that exudes charm and individuality.
Kontaktinformationen
5245 Vista Blvd Suite 167, 89436, Sparks, Vereinigte Staaten
- 855-246-2646
- Support@BohoBeachHut.com
- bohobeachhut.com
1.4
Ungenügend
649 Bewertungen
Hat 18 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Boho Beach Hut - do not order!
This is the one of the worst companies to order from. Their products are not as displayed, the sizes are not accurate, quality is horrible and their return policy is by far the worst. If you want to return, you will get store credit which takes anywhere from 4-6 weeks to process. I have complained about the extremely slow process and they do not acknowledge. Do not shop from Boho Beach Hut. I have done return upon return and am never satisfied with their products.
1. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Kristy,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear that our products and return process have not met your expectations. Providing high-quality items and a seamless shopping experience is very important to us, and we regret that this was not reflected in your interactions with us.
We understand your frustration with the quality, sizing, and return policy. Our store credit return policy is designed to allow flexibility for future purchases, but we recognize that this may not meet the needs of every customer. Additionally, we deeply regret the delays you’ve experienced during the return process. This is not the standard we aim for, and we are working to streamline and improve our processes to avoid such delays in the future.
Your feedback is invaluable, and we are committed to using it to make meaningful improvements. If there is anything further we can do to assist you or address your concerns, please don’t hesitate to reach out to us directly at Support@BohoBeachHut.com.
Thank you for bringing these issues to our attention. We value all feedback and will continue striving to provide a better experience for our customers.
Best regards,
Customer Support
The Boho Beach Hut Team
If I could give a 0 review I would
If I could give this company a 0 review I would. I ordered some boots that cost $70. When it had almost been 3 weeks and the boots hadn't arrived I tried to cancel via email but they waited to respond until the boots arrived 2 days later. The boots were cheap material and I coulsnt even squeeze them over my ankles. I tried to get a refund but they only refund to credit. Then they charged me $16 for the cheapest shipping available. What a scam and a rip off.
28. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Maggiemay,
Thank you for sharing your experience with us. We’re sorry to hear that your order did not meet your expectations. Unfortunately, we are unable to look into your specific order because you did not respond to our request for additional information. Without these details, we are unable to verify your purchase or provide a resolution.
Our return policy, which is outlined on our website, allows for store credit, and we regret if this did not align with your expectations. Shipping costs reflect standard rates, and we apologize if this added to your frustration.
If you wish to provide your order details, we’d be happy to review your case further. Your feedback is important to us as we continue to improve our products and services.
Best regards,
The Boho Beach Hut Team
Cheap fabric
Cheap fabric, not at all like photo. Been trying now for 2 weeks to get an RMA for return and 0 response.
21. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Mark & Judi,
Thank you for sharing your feedback. We understand your frustration and wanted to clarify the current status of your return and refund. While we have received your returned order, we are unable to issue a full refund until the dispute you filed with your bank has been closed.
We have made numerous attempts to contact you regarding this matter but have not received a response. Closing the dispute will allow us to process your refund promptly and resolve the issue completely.
If you have any questions or need assistance, please reach out to us directly. We regret any inconvenience and hope to resolve this matter soon.
Best regards,
The Boho Beach Hut Team
Confirmed the boots I bought were junk…
Confirmed the boots I bought were junk do n
11. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Neil,
Thank you for sharing your feedback. We’re sorry to hear that the boots you purchased did not meet your expectations. This is not the experience we aim to provide, and we regret any disappointment caused.
If you have concerns about your order, please feel free to reach out to us with your order details so we can review the matter and assist you further. We appreciate your feedback as it helps us improve our products and services.
Best regards,
The Boho Beach Hut Team
Scammers
Scammers. Cheap quality, fake pictures, no returns.
8. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Oksana,
Thank you for sharing your feedback. We’re sorry to hear that your experience with our products and policies did not meet your expectations. We strive to provide accurate product representations and a fair return policy, and we regret any disappointment you may have experienced.
If you would like to share more details about your order, we’d be happy to review the matter further. Your feedback is important to us as we work to improve our offerings and customer experience.
Best regards,
The Boho Beach Hut Team
DO NOT ORDER FROM BOHO BEACH HUT
DO NOT ORDER FROM BOHO BEACH HUT. IT’S A GUARANTEED RIP OFF. CHEAP AND FLIMSY FABRICS. CHEAP CHEAP CHEAP!!!! And if you try to cancel your order, you will quickly find out that won’t work. Customer service? THERE IS NONE! BE AWARE.
5. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Christie,
Thank you for sharing your experience with us. We’re sorry to hear that you were dissatisfied with the quality of the products and our service. This is not the experience we aim to provide, and we deeply regret any frustration caused.
We strive to provide transparent information about our products and policies, including our cancellation and return processes. Your feedback is valuable to us and will help us improve the quality of our products and the customer experience we deliver.
If you’d like to share more details about your order, we’d be happy to review the matter further. Thank you for bringing this to our attention, and we appreciate the opportunity to improve.
Best regards,
The Boho Beach Hut Team
If cheap material and fake advertising…
If cheap material and fake advertising is what your looking for you found it…
Straight from china no returns.. not good for anyone!! Just the garbage!!!!
The absolute worst
1. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Shawnee,
Thank you for sharing your thoughts. We’re sorry to hear that the products you received did not meet your expectations in terms of quality or representation. This is not the experience we want for our customers, and we regret any disappointment caused.
We strive to provide clear and accurate product descriptions while sourcing globally to offer unique styles. We also offer store credit for returns in line with our policy, and we understand that this may not align with everyone’s preferences.
Your feedback is valuable and helps us identify areas where we can improve. If you have any further details to share about your order, we’d be happy to review the matter.
Best regards,
The Boho Beach Hut Team
Cheap Chinese JUNK
Cheap Chinese JUNK. Do not buy from this company! I'm sorry I didn't read reviews. Saw they had a USA address so thought I was safe, but it's just a message machine. No refunds allowed! Do not buy anything from these people.
27. September 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Jac,
Thank you for sharing your feedback. We’re sorry to hear about your dissatisfaction with your experience. Unfortunately, we are unable to look into your specific order because you did not respond to our request for additional information, such as your order details. Without this, we are unable to verify your purchase or provide a resolution.
While we are based in the Reno-Tahoe area, we work with manufacturers globally to offer unique styles to our customers. We regret that this was not clear and that your expectations were not met.
If you’d like us to assist you further, please contact us with your order details, and we’d be happy to review your concerns.
Best regards,
The Boho Beach Hut Team
I am sorry I didn’t read reviews before…
I am sorry I didn’t read reviews before buying from this company. I was so excited as I love the styles here, but it took them more than a week to even ship, then when I emailed to cancel, they immediately shipped the item like I didn’t try to cancel. Then when it arrived it was too small and really poor quality fabric, like it would tear if I looked at it wrong. Immediately emailed to get return shipping label. A back and forth for a week with Xiara( what a waste of time) told me not only do I have to pay to return, I don’t get my money back. They only offer store credit. Why the hell would I want something else made of crappy fabric from the same
Company. Terrible business choices on their part. I don’t see this company being in business for long at all.
29. September 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Grace,
Thank you for sharing your experience. We’re truly sorry to hear about the issues you encountered with shipping, cancellation, and the quality of the item you received. We understand how frustrating this must have been and regret that our return policy did not meet your expectations.
While our return policy offers store credit, we recognize that this may not work for everyone. Your feedback about the fabric quality and return process is important to us, and we will use it to review and improve both our products and customer service.
Thank you for bringing this to our attention. Your input helps us identify areas where we can do better.
Best regards,
The Boho Beach Hut Team
No stars is more appropriate
No stars is more appropriate. Junk quality, and sizing is WAY off. Can only return for store credit, if you pay for your own shipping. Scam store. Im aware that you can return an item for store credit within 45 days. I didn't want anything. Your response is over 4 months late.
18. September 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Jody,
Thank you for sharing your experience with us. We’re truly sorry to hear that our products and services did not meet your expectations. Providing quality items and a positive shopping experience is very important to us, and we regret that you were dissatisfied.
We wanted to clarify that our return policy allows customers to return items for store credit within 45 days of delivery. Unfortunately, it appears your order is now past the 45-day return period. However, had the return been initiated within the policy timeframe, we would have gladly accepted it in accordance with our return guidelines.
Regarding your concerns about sizing and product quality, we take your feedback seriously and will forward this to our team for review. If you’d like to discuss your specific order further or explore potential solutions, please feel free to reach out to us at Support@BohoBeachHut.com.
Thank you for bringing this to our attention. Your feedback helps us grow and improve, and we appreciate the opportunity to address your concerns.
Best regards,
Customer Support
The Boho Beach Hut Team
Don’t do it!
My dress didn’t fit right and they wouldn’t give me my money back. I paid to send the dress back and decided I guess I would try something else but unfortunately the items came and the quality is terrible and the 3 dresses have an odd smell. This stuff is from China and I’m not wasting anymore money buying from them. The quality is terrible for the price I paid. Please don’t waste your money!
13. September 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Lynley,
Thank you for sharing your experience with us. We’re very sorry to hear that the items you received did not meet your expectations in terms of fit, quality, or overall satisfaction. This is not the experience we strive to provide, and we regret any inconvenience caused.
We understand your frustration with our return policy, which offers store credit instead of refunds. While this policy is outlined on our website, we recognize that it may not align with everyone’s preferences. Additionally, your comments about the quality and odor of the dresses have been noted, and we will share this feedback with our team to address these concerns and improve product standards.
Your input is valuable to us as we continually work to enhance our offerings and customer experience. Thank you for bringing this to our attention.
Best regards,
The Boho Beach Hut Team
Awful quality
Awful quality! Can't return for a refund, only for store credit but there's literally nothing that you can buy there that would be acceptable. Fabric is cheap, thin and see-through, threads sticking out. Poor fit, I wear size S, ordered an M and it was still small. Don't buy
14. September 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Katya,
Thank you for sharing your feedback. We’re sorry to hear that the item you received did not meet your expectations regarding quality and fit. Unfortunately, we are unable to look into your specific order because you did not respond to our request for additional information, such as your order details. Without this, we cannot verify your purchase or address your concerns effectively.
We aim to ensure all items meet our quality standards and provide clear sizing guidance through our size charts. Your feedback is valuable to us, and we will use it to review and improve our offerings.
If you decide to provide your order details, we’d be happy to investigate the matter further.
Best regards,
The Boho Beach Hut Team
Cheap Chinese junk with a sucker punch…
Cheap Chinese junk with a sucker punch of no return, just store credit. Boo-Hoo is more like it.
14. September 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Leigh,
Thank you for sharing your experience. We’re sorry to hear that you were dissatisfied with your purchase and our return policy. Unfortunately, we are unable to look into your specific order because you did not respond to our request for additional information, such as your order details. Without this, we are unable to verify your purchase or address your concerns.
We strive to provide transparency about our policies, including offering store credit for returns. Your feedback is important to us, and we will review it carefully to improve both our products and customer experience.
If you would like us to investigate this further, please provide your order information, and we’d be happy to assist you.
Best regards,
The Boho Beach Hut Team
Buyers beware
Buyers beware! this is a horrible site. overpriced and poor quality clothes. i never received a order number and i need to have it to return the clothing AND i have to pay to return AND they don’t give money back only credit! I am so disappointed that i did not do my research .
7. September 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Deana,
Thank you for sharing your feedback. We’re sorry to hear about your dissatisfaction with your experience. Unfortunately, we are unable to look into your specific concerns because you did not provide the requested order information. Without this, we are unable to verify your purchase or assist you with your return.
Our return policy, which provides store credit, is outlined on our website, and we encourage customers to retain their order confirmation emails for reference. We understand how frustrating this situation has been for you and appreciate your feedback as it helps us improve.
If you can provide your order details, we would be happy to assist you further.
Best regards,
The Boho Beach Hut Team
Worst Quality/ No refunds
The quality for a $45 dress is like a $5 Shein dress, no returns! Only store credit and you need to ship it back by yourself at your expense! Worst experience ever.
6. September 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Oksana,
Thank you for sharing your feedback. We’re truly sorry to hear that your experience with our dress and return policy did not meet your expectations. Providing quality products and a positive shopping experience is very important to us, and we regret that you were dissatisfied.
We want to clarify that our return policy, which is outlined on our website, allows for store credit on returned items, with shipping costs covered by the customer. While we understand that this policy may not meet everyone’s preferences, we strive to ensure transparency and are continually reviewing our policies to better serve our customers.
Regarding your concerns about the dress quality, we take this feedback seriously and will share it with our team for review. Your satisfaction is important to us, and if you’d like to discuss this further or explore possible resolutions, please don’t hesitate to contact us at Support@BohoBeachHut.com.
Thank you for bringing this to our attention. Your feedback is invaluable in helping us improve, and we appreciate the opportunity to address your concerns.
Best regards,
Customer Support
The Boho Beach Hut Team
The item I received is no where close…
The item I received is no where close to the photo or description on the website and the return policy is complicated and not even worth the hassle, nor would I want any kind of store credit from this company. The cheapest garbage from China you can imagine.
1. September 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Naiomi,
Thank you for sharing your feedback. We’re sorry to hear that the item you received did not match the photo or description on our website and that our return policy did not meet your expectations. We understand your frustration and regret that your experience with us has been disappointing.
Your feedback regarding the quality and the return process is important to us, and we will review it with our team to identify areas where we can improve both our products and customer experience.
Thank you for bringing this to our attention, and we apologize for any inconvenience caused.
Best regards,
The Boho Beach Hut Team
Terrible
Terrible. Everything. The fabric, the fit, the feel, quality. Do not order from here!!! The pictures are not the product you’re getting!
28. August 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Wendy,
Thank you for sharing your experience. We’re sorry to hear that the items you received did not meet your expectations regarding fabric, fit, and quality. Unfortunately, we are unable to look into your specific concerns because you did not respond to our request for additional information, such as your order details. Without this, we are unable to verify your purchase or address your concerns effectively.
We strive to provide accurate product descriptions and images on our website, and we take feedback like yours seriously as we continuously work to improve. If you choose to provide your order details, we would be happy to review the matter further.
Best regards,
The Boho Beach Hut Team
THE CHEAPEST UGLIES FABRIC EVER! DON'T BUY
This company is able to produce the best looking clothes esp. the fabric and then when you get it, it is crappy, thin, low quality etc. I paid to return my poor quality clothes only to receive more poor quality clothes. They will NOT let you return for your money. You must rebuy something. I tried several times not to exchange but please save your money. This china based company will not work with you and will just take your money and make you pay shipping to return and then make you take more junky clothes. Never again.
8. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Pamala,
Thank you for sharing your experience. We’re sorry to hear that the quality of the items you received did not meet your expectations and that our return policy caused frustration. This is not the experience we aim to provide, and we deeply regret any disappointment caused.
Our return policy, which offers store credit, is outlined on our website, but we understand that this may not align with everyone’s preferences. We appreciate your feedback and will use it to review and improve our processes, including ensuring clearer communication and higher quality standards for our products.
If you have any additional concerns or would like to discuss your experience further, please feel free to reach out. Your feedback is valuable to us as we work to improve.
Best regards,
The Boho Beach Hut Team
The clothes are SO CHEAP and you cannot…
The clothes are SO CHEAP and you cannot get a refund, only a store credit, for more cheaply made junk. Super disappointed.
14. August 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Shauna,
Thank you for sharing your feedback. We’re sorry to hear that the items you received did not meet your expectations in terms of quality and that our return policy was not what you anticipated.
Our return policy, which offers store credit, is outlined on our website, but we understand that it may not align with everyone’s preferences. Your feedback regarding product quality is important to us, and we will share your comments with our team as we strive to improve both our products and customer experience.
We regret the disappointment caused and appreciate your input as we work to better serve our customers.
Best regards,
The Boho Beach Hut Team
The fabric of the dress is very cheap…
The fabric of the dress is very cheap and polyester looking not cotton and they don't offer refunds -- I don't need a store credit - very cheap looking dress - and it doesn't breath -- I won't ever order from here again.
21. August 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Ilyssa,
Thank you for sharing your feedback. We’re sorry to hear that the fabric and quality of the dress did not meet your expectations and that our return policy was not what you anticipated. Unfortunately, we are unable to look into your specific concerns because you did not respond to our request for additional information, such as your order details. Without this, we cannot verify your purchase or provide a resolution.
Our return policy, which offers store credit, is outlined on our website. We understand that this may not suit every customer’s needs, and we appreciate your feedback as it helps us improve.
If you would like to provide further details, we’d be happy to review your case.
Best regards,
The Boho Beach Hut Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.