Received a beach cover up and when I went to try it on the tie snapped off immediately. Just cheap quality for $60 so I requested a return. It took them multiple days to “approve” my return. On top of... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Material was laughably bad. Guess what? No refunds. Store credit only. They then require you to print out the confirmation email, return code, and send back at your cost for STORE CREDIT ONLY. I’m out... Mehr ansehen
Quality is horrible! Again, I should have read the return policy before purchasing from an unknown!!!!! This is totally my fault! No refunds - only store credits or exchanges! I notified them that I w... Mehr ansehen
Not as pictured, 100% plastic cheap feel, and awful fit! They come from China and when you try and make a return on their website they will only let you exchange. They’re awful! Don’t shop there!!!
Unternehmensdetails
Vom Unternehmen geschrieben
Boho Beach Hut specializes in boho-chic apparel that captures the essence of effortless, free-spirited style. From flowy dresses and skirts to breezy blouses, stylish shorts, and unique jewelry, we offer a wide range of pieces designed for the modern bohemian. As the leading online destination for bohemian fashion, Boho Beach Hut is your go-to for beautifully crafted, on-trend clothing that exudes charm and individuality.
Kontaktinformationen
5245 Vista Blvd Suite 167, 89436, Sparks, Vereinigte Staaten
- 855-246-2646
- Support@BohoBeachHut.com
- bohobeachhut.com
1.4
Ungenügend
649 Bewertungen
Hat 18 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Whimsical Dress
I purchased this dress in both the rose pink and green color. The dress is a whimsical and punk rock all at the same time. You can dress this little dress up or down, flip flops, sandals, espedrills, booties, kitten heels, stappy heels or combat boots....you got this!
16. August 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Livi!
Wow, thank you for such an incredible review! We’re absolutely delighted to hear how much you love your dresses in both rose pink and green. Your description of them as “whimsical and punk rock” is spot on, and we love how versatile you’ve made them sound.
Your styling ideas are fabulous—flip flops, kitten heels, combat boots—such creativity! It’s customers like you who inspire us to keep curating unique and versatile pieces for everyone’s wardrobe.
If you ever need assistance or have any questions, feel free to reach out to us at Support@BohoBeachHut.com. We’re always here to help.
Thank you again for your kind words, and we look forward to seeing what amazing looks you create next!
Warm regards,
Customer Support
The Boho Beach Hut Team
Does not look the same.
The two items I ordered did not look like the picture on the model. I am disappointed. I wanted to return the items, but I would only get store credit. I am not going to buy anything else from them.
15. August 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear RA,
Thank you for sharing your feedback. We’re sorry to hear that the items you received did not meet your expectations or match the images on our website. Unfortunately, we are unable to look into your specific order because you did not respond to our request for additional information, such as your order details. Without this, we cannot verify your purchase or address your concerns fully.
Our return policy, which provides store credit, is outlined on our website. We understand that this may not suit everyone’s preferences, and we apologize for any inconvenience this has caused. Your feedback is valuable and helps us improve the quality of our products and services.
Best regards,
The Boho Beach Hut Team
Awful quality
Awful quality, terrible return policy. Wish I knew it was a scam before I bought. The quality was terrible, why would I want to use credit to buy more?
13. August 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Kate,
Thank you for sharing your feedback with us. We’re truly sorry to hear about your disappointment with the quality of your purchase and our return policy. Your experience is not what we aim to provide, and we’d like the opportunity to address your concerns.
We understand that receiving store credit may not feel ideal if the item didn’t meet your expectations, and we appreciate your honest input. Our return policy is outlined to provide clarity, but we’re always working to improve based on customer feedback like yours.
Please reach out to us at Support@BohoBeachHut.com so we can better understand the issue and explore a resolution. We want to ensure every customer feels valued and confident shopping with us.
Thank you for giving us the chance to make things right.
Best regards,
The Boho Beach Hut Team
Bad refund policy
I recieved a dress that I didnt like and went to return it, however, in fine print it says returns are only issued in store credit. What kind of online retailer only issues store credit? That's something you do when you are at an actual store, and you get to try stuff on. That's a terrible policy, and clearlt meant to scam people. Will not be shopping here again
4. August 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear JT,
Thank you for sharing your feedback. We’re sorry to hear that the dress you received did not meet your expectations and that our return policy caused frustration. Unfortunately, we are unable to look into your specific concerns because you did not respond to our request for additional information, such as your order details. Without this, we cannot verify your purchase or provide further assistance.
Our return policy, which provides store credit, is clearly outlined on our website. We understand that this policy may not meet everyone’s preferences, and we regret any inconvenience this has caused. Your feedback is valuable to us as we continue to improve our processes and customer experience.
Best regards,
The Boho Beach Hut Team
This is a scam
This is a scam! I wish I would have done my research before shopping here :(
Issue number one: If dollar store would sell dresses, boho dresses should sell there. The color is entirely different from the pictures, the fabric is cheap and, the dresses do not even have tags!
The return policy is basically non existing, on top that you have to pay for shipping to return their junk, they only issue store credit (what a joke!) Like you want more of their garbage.
1. August 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Rayo,
Thank you for sharing your experience. We’re sorry to hear that the items you received did not meet your expectations and that our return policy caused disappointment. Unfortunately, we are unable to look into your specific concerns because you did not respond to our request for additional information, such as your order details. Without this, we cannot verify your purchase or provide further assistance.
Our return policy, which offers store credit, is clearly stated on our website. We understand that this may not align with everyone’s preferences, and we regret any frustration this has caused. Your feedback is important to us, and we will use it to evaluate and improve our products and services.
Best regards,
The Boho Beach Hut Team
Terrible quality
Terrible quality, VERY misleading images and website photos. Spent $45 on a dress with completely paper thin material that you can see straight through and cheaply constructed. Looks like a home economics project. Wouldn’t have spent $10 on the thing had I seen it in a market alley store. So disappointed.
2. August 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Amanda,
Thank you for sharing your feedback. We’re truly sorry to hear that the quality of the dress did not meet your expectations and that the product differed from the images on our website. We understand how disappointing this experience must have been for you, especially given the price.
Your comments regarding the material and construction are important to us, and we will share this feedback with our team to review and improve both our product descriptions and quality standards.
We value your input as it helps us work toward providing better experiences for our customers in the future.
Best regards,
The Boho Beach Hut Team
Deceptive photo and description
ordered a dress that specifically read "mini" The photo also depicted this dress in mini. I'm not extremely tall at 5'4, however this dress came to my mid calf and was also huge in a size small. I misread return policy as I thought only sale items could not be returned for refund. Only a credit allowed. Why would I risk another deceptive description? Having the dress altered to wear. NEVER AGAIN
19. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Kim,
Thank you for sharing your experience. We’re sorry to hear that the dress you ordered did not meet your expectations regarding fit and length, and that our return policy was disappointing. Unfortunately, we are unable to look into your specific order because you did not respond to our request for additional information, such as your order details. Without this, we are unable to verify your purchase or provide further assistance.
Our return policy, which offers store credit, is clearly outlined on our website. We understand that this may not align with your expectations, and we regret any inconvenience this has caused. Your feedback about product descriptions and sizing will be reviewed as we work to improve the accuracy of our listings and our overall customer experience.
Best regards,
The Boho Beach Hut Team
The quality is awful
The quality is awful. Don’t waste your money. The return policy is an absolute joke. I plan on pursuing this further from a regulatory compliance standpoint. This brand lacks any ethics.
25. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Erin,
Thank you for sharing your experience. We’re sorry to hear that you were dissatisfied with the quality of the item you received and found our return policy disappointing. Unfortunately, we are unable to look into your specific concerns because you did not respond to our request for additional information, such as your order details. Without this, we cannot verify your purchase or address your concerns further.
Our return policy, which offers store credit, is outlined on our website. We understand that this may not meet everyone’s preferences, and we regret any frustration this has caused. Your feedback is important to us, and we will use it to review and improve both our products and policies.
Best regards,
The Boho Beach Hut Team
The worst
The worst! Terrible quality and even worse customer service. They don’t allow returns for a refund just store credit. What a scam!
22. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Nancy,
Thank you for sharing your experience. We’re sorry to hear that you were dissatisfied with the quality of the item you received and our return policy. However, our records show that your order was refunded in full on August 5, 2024.
We strive to provide clear communication about our return policy, which is outlined on our website, and to resolve customer concerns promptly. Your feedback is valuable to us and helps us improve both our products and customer experience.
If you have any further questions or concerns, please don’t hesitate to reach out.
Best regards,
The Boho Beach Hut Team
HORRIBLE LIARS READ REVIEW
I ordered Casual Floral Print Ruffles Mini Dress from Boho Beach Hut. Item was described as puffy sleeves, tassle, 100% rayon. What I got is a cheap replica from China, 100% polyester, no tassels, sleeves are flat, no give in material. Looks like a pasily curtain. How can they sell items not
as described and get to keep your money. Never again, I want to cry.
19. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Erin,
Thank you for sharing your experience. We’re sorry to hear that the dress you received did not meet your expectations or align with the product description. Upon reviewing your order, we show that you never returned the item, but we refunded you in full as a gesture of goodwill.
We strive to ensure our products are accurately represented on our website, and your feedback is important to us. It helps us improve the quality and transparency of our offerings. We regret any disappointment caused and hope this resolution brings some reassurance.
If there is anything further we can assist with, please don’t hesitate to let us know.
Best regards,
The Boho Beach Hut Team
One of the worst sights I have ever…
One of the worst sights I have ever shopped. My dress came without a belt. I needed it for a party so I ordered it again thinking it would come correct that I would reach out and let them know what happened. No, they sent another dress without the belt and then refuses to pay the return shipping on the first one. I reached out to let them know that I did not receive them with the belt, so I was forced to buy something else. Instead of giving me a paid return label they sent me two belts. I don't think I should have to pay return shipping on two drees that I did not get to use. They would rather send me two belts and pay shipping on them then give me, the customer, a paid return label. So much for customer service. Now I get to see if they will refund me my money.
11. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Rebecca,
Thank you for sharing your experience. We sincerely apologize for the inconvenience caused by the missing belts and the frustration this situation has created. This is not the level of service we aim to provide, and we regret any disappointment caused.
Upon reviewing your case, it seems that our team sent replacement belts to address the issue rather than a prepaid return label for the dresses. We understand that this was not the resolution you were hoping for, and we apologize for any inconvenience this has caused.
To clarify, our return policy typically does not cover return shipping costs, but we recognize that exceptions may be warranted in situations like this. If you still have concerns about your refund or return, please let us know so we can ensure this is resolved promptly.
Your feedback is important to us, and we will use it to improve our processes and customer service. Thank you for bringing this to our attention.
Best regards,
The Boho Beach Hut Team
This people shroud not be in business
This people shroud not be in business, they refuse to let you return a merchandise. You will get stuck with something it did not fit you, you better get things from Walmart them from this people.
12. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Andrea,
Thank you for sharing your feedback. We’re sorry to hear that your experience with our return policy and product did not meet your expectations. Our return policy, which offers store credit, is outlined on our website to ensure transparency before purchase.
We understand that this may not align with everyone’s preferences, and we regret any frustration this has caused. Your feedback is important to us as we work to improve both our products and policies.
If you’d like us to review your concerns further, please feel free to provide more details about your order.
Best regards,
The Boho Beach Hut Team
Don't shop here
Don't shop here. Fabric is cheap n u can't return. Horrible products
5. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Cynthia,
Thank you for sharing your experience. We’re sorry to hear that you were dissatisfied with the quality of the product and our return policy. Unfortunately, we are unable to look into your specific concerns because you did not respond to our request for additional information, such as your order details. Without this, we cannot verify your purchase or address your concerns further.
Our return policy, which offers store credit, is clearly outlined on our website, and we strive to provide accurate product descriptions. We regret any frustration this may have caused and appreciate your feedback as it helps us improve our offerings and processes.
If you choose to provide your order information, we’d be happy to review the matter further.
Best regards,
The Boho Beach Hut Team
The quality of these clothes is HORRIBLE
The quality of these clothes is absolutely horrible. I received some of my order directly from China. They portray their company to be this cool California vibe company but believe me you are being totally catfished. It's junk from China. The real items look nothing like what you see online. Plus I did not read the small print and did not know you cannot return your items for a refund. All returns are store credit so you're stuck with their terrible clothes no matter what you do. It's an awful scam.
10. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Christine D,
Thank you for sharing your experience. We’re truly sorry to hear that the items you received did not meet your expectations. Ensuring quality products and a positive shopping experience is very important to us, and we regret that this was not reflected in your order.
We’d like to clarify that we are based in the Reno-Tahoe area and are committed to providing unique, boho-inspired styles. While we work with manufacturers from around the world to offer a variety of designs, we strive to ensure our items meet our quality standards. Your feedback regarding the product quality is deeply concerning and will be reviewed with our team to address these issues.
Regarding our return policy, we make every effort to outline it clearly on our website. While we currently offer store credit for returns, we understand this may not meet the needs of every customer. Please know that we are actively working to enhance our policies to better serve you.
Thank you for bringing this to our attention. Your feedback is invaluable in helping us grow and improve.
Best regards,
Customer Support
The Boho Beach Hut Team
OMG i wish i had seen these reviews…
OMG i wish i had seen these reviews before I ordered. Bikini received. Hygiene strip attached. Wanted to return but they do not accept swimwear/lingerie returns. Return address is USA. Will cost alot from UK. Waiting for 2 other items. Fingers crossed but will not use them again
5. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Beverley,
Thank you for sharing your experience. We’re sorry to hear that our return policy and your recent order did not meet your expectations. Our policy, which includes restrictions on returning swimwear and lingerie for hygiene reasons, is outlined on our website, and we regret any inconvenience this has caused.
We understand your concerns about the shipping costs from the UK and the uncertainty regarding your remaining items. Please rest assured that we are here to assist if you encounter any issues with your additional orders.
Your feedback is important, and we will use it to review our processes and improve the customer experience.
Best regards,
The Boho Beach Hut Team
Do not order
Do not order! I repeat do not order from this company. They are not a legitimate company out of Reno, NV all their clothing is out of China take 4 weeks to receive the quality is horrendous for the price. You can order better quality from Temu or Shein at least they are upfront about their company not hiding behind a computer on their location. You will not be refunded you money only offered and instore credit only to receive clothing sizes that does not match the size chart at all. If I could scream this louder I would but I will post about this company on my facebook page.
8. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Tara,
Thank you for sharing your feedback. We’re sorry to hear that your experience with our products and policies did not meet your expectations. While our company is based in the Reno-Tahoe area, we work with global manufacturers to offer unique styles to our customers. We regret any confusion this may have caused.
Our return policy, which provides store credit, is clearly outlined on our website, and we understand that it may not align with everyone’s preferences. We also strive to ensure that our sizing charts are as accurate as possible, and we appreciate your comments as they help us improve.
We regret that this experience left you disappointed, and we value your feedback as we work to enhance our offerings and customer service.
Best regards,
The Boho Beach Hut Team
Says delivered but I have nothing
Says delivered but I have nothing. Told me to contact the post office. Post office says contact them. Just a big circle & no merchandise. Don’t order!!!! SCAM!!!
22. Juni 2024
Bewertung ohne vorherige Einladung
Item looks nothing like the picture
Item looks nothing like the picture. Can only get a store credit. No refunds
12. Juni 2024
Bewertung ohne vorherige Einladung
Waste of money
Both items that I ordered were way too small and of low quality. I will NOT purchase from this site again and would warn others against it as well. A total waste of money. Ugh!
17. Juni 2024
Bewertung ohne vorherige Einladung
Fraud it’s false advertisement…
Fraud it’s false advertisement…. I received my order late and the dress looks nothing like the photo it looks very cheap.
15. Juni 2024
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.