Received a beach cover up and when I went to try it on the tie snapped off immediately. Just cheap quality for $60 so I requested a return. It took them multiple days to “approve” my return. On top of... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Material was laughably bad. Guess what? No refunds. Store credit only. They then require you to print out the confirmation email, return code, and send back at your cost for STORE CREDIT ONLY. I’m out... Mehr ansehen
Quality is horrible! Again, I should have read the return policy before purchasing from an unknown!!!!! This is totally my fault! No refunds - only store credits or exchanges! I notified them that I w... Mehr ansehen
Not as pictured, 100% plastic cheap feel, and awful fit! They come from China and when you try and make a return on their website they will only let you exchange. They’re awful! Don’t shop there!!!
Unternehmensdetails
Vom Unternehmen geschrieben
Boho Beach Hut specializes in boho-chic apparel that captures the essence of effortless, free-spirited style. From flowy dresses and skirts to breezy blouses, stylish shorts, and unique jewelry, we offer a wide range of pieces designed for the modern bohemian. As the leading online destination for bohemian fashion, Boho Beach Hut is your go-to for beautifully crafted, on-trend clothing that exudes charm and individuality.
Kontaktinformationen
5245 Vista Blvd Suite 167, 89436, Sparks, Vereinigte Staaten
- 855-246-2646
- Support@BohoBeachHut.com
- bohobeachhut.com
1.4
Ungenügend
649 Bewertungen
Hat 18 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I feel this website is a bit of a scam
I feel this website is a bit of a scam.. I had no idea what their return policy was.. I ordered two items . And was disappointed in the quality of the products .. I tried to return The items but learned they only exchange and do not reimburse your credit card.. plus I went to return both items on their website and they indicated I could only return one because the other one was a final sale.. there was no indication on my order that the one item was a final sale .. I would have never purchased it if it was a final sale . . I will never buy anything from this website again. Seems very shady !
2. April 2025
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Hi Stephanie,
Thank you for your feedback, and we’re truly sorry to hear about your experience.
We understand how frustrating it can be when expectations aren’t met. Our return policy, including details on exchanges and final sale items, is available on our website, but we’re sorry if it wasn’t clearly communicated at the time of your order. Final sale items are typically marked on the product page, and we regret if that wasn’t visible during your shopping experience.
We appreciate you bringing this to our attention, and we’ll be reviewing how we present these details to make them clearer going forward. If there’s anything we can still do to help with your order (Ref #161235), please reach out to our support team—we’d be happy to look into it.
Kind regards,
The Boho Beach Hut Team
Ordered a jumpsuit for my wife
Ordered a jumpsuit for my wife, the package arrived opened and empty. I contacted them and was told that they would look into it. I waited a couple of days and when I did not hear back from them I filed a dispute with my credit card company. Boho then emailed me and told me that if I canceled the dispute and sent them proof of the cancelation that they would process the refund. Well I canceled the dispute sent them screenshot, guess what nothing!!! Contacted my credit card company and asked to reopen dispute and was told once it is canceled it cannot be reopened. He told me that companies know this and that is why they ask you to cancel the dispute before refunding your money.
4/11/25 - Submitted proof of canceling dispute a second time and still no refund or response. Would advise to never buy anything from this company!!!!!
21. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
UPDATE:
Hi Mark,
Thanks again for following up.
We want to clarify that while you may have canceled the dispute on your end, the final closure must be processed by your bank, and this can take some time—often several weeks or longer. Unfortunately, we are unable to issue the refund until the bank officially closes the dispute, as the funds are currently being held by your bank, not by us.
We completely understand how frustrating this delay must be, but please know this is not something we can control. We’ve already confirmed we’re happy to refund you in full, and we will do so immediately once the dispute is fully closed and released by the bank.
Thank you again for your patience and understanding. If you receive any update or confirmation from your bank, feel free to send it over so we can keep everything moving as quickly as possible.
Kind regards,
The Boho Beach Hut Team
Hi Mark,
Thanks for reaching out, and we’re truly sorry for the trouble you’ve experienced.
We want to clarify that we have already confirmed we would issue a full refund for your order. However, since a dispute was filed with your bank, we’re currently unable to process the refund on our end until the dispute is officially closed.
Once the bank confirms the dispute is closed, we’ll be able to move forward with your refund immediately. We understand how frustrating this situation is and appreciate your patience while we work within the limitations of the process.
If you have any documentation confirming the closure of the dispute from your bank, please feel free to forward it to us so we can take action as soon as possible.
Best,
The Boho Beach Hut Team
Absolutely DO NOT ORDER FROM THIS…
Absolutely DO NOT ORDER FROM THIS FRAUDULENT COMPANY!!! It is China based and all of the products are junk!!
24. März 2025
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Hi Harold,
We’re sorry to hear you’re unhappy with your experience.
We’d like to clarify that we are not a fraudulent company, and our goal is always to provide quality products and reliable service. If you’ve received an item that didn’t meet your expectations or had issues with your order, we’d really appreciate the opportunity to make things right.
Please reach out to our support team with your order details so we can look into this and assist you further.
Kind regards,
The Boho Beach Hut Team
Don't be misguided, there are no returns allowed!…
I ordered a few items from Boho and quickly sought to return a couple of them. I filled out the return request and received an email saying my return request was being reviewed and I would receive an email on their decision. I waited and waited, called and left a message (they NEVER answer their customer service line) Still nothing. Then I get an email that says the return time period had closed. Again I tried to call and wrote to customer service multiple times with no response. The items are going to the Goodwill. I am so furious with BOHO, do not do business with this awful company unless you plan to keep all the cheaply made junk they sell!!!
17. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Hi Jody,
Thank you for reaching out, and we’re very sorry to hear about your experience.
We’d like to help resolve this, but unfortunately, the RMA number provided (MHA2KOGF) doesn’t appear to be valid in our system. In order to locate your order and assist you further, could you please provide your order number or the full name used on the order?
We’re here to help and want to make this right.
Kind regards,
The Boho Beach Hut Team
DISAPPOINTING
I ordered a bathing suit and was not made aware that it was not returnable.
I ordered a small
And it was too big. I wanted to exchange for an XS but was told they don’t take returns on suits. Very disappointing and will NOT order from this company again.
13. März 2025
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Customer,
Thank you for your feedback, and we’re truly sorry to hear you were disappointed with your experience.
Due to hygiene reasons, swimwear is listed as a non-returnable item on our website, and we understand how frustrating that can be if sizing doesn’t work out. We always aim to make sizing as clear as possible, and we’re working to improve visibility of our return policy during checkout.
While we can’t accept a return in this case, we’d love the chance to offer you a discount on a future purchase or help find something that’s a better fit. Please don’t hesitate to reach out to us at Support@BohoBeachHut.com if we can assist further.
Sincerely,
The Boho Beach Hut Team
Do not order from this place
Do not order from this place. It’s a scam. You will not get what you ordered. It is not worth the price you pay. All of the bad reviews are correct. Surprised this company is still in business and has not been sued.
21. März 2025
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Shelly,
We’re very sorry to hear you had a negative experience and appreciate you taking the time to share your feedback.
Please know that Boho Beach Hut is a legitimate small business, and we do our best to ensure orders are fulfilled accurately and meet expectations. We understand how frustrating it can be when things don’t go as planned, and we’re always working to improve our products and service.
Thank you again for your feedback.
Sincerely,
The Boho Beach Hut Team
Loved the item
loved the item ! Its super cute and perfect for girls night out. Had a little trouble receiving the correct item but the customer service was very helpful !
21. März 2025
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Hi Jacqueline,
Thank you so much for your lovely review! We’re thrilled to hear you loved the item and that it was perfect for your girls’ night out 💃✨
We’re also glad our customer service team could help get things sorted quickly. Your patience means a lot to us!
Hope to see you back soon for more boho finds!
Warmly,
The Boho Beach Hut Team
Don’t count on ever getting your purchase
If you don’t care at all about when, or if, you get your order, by all means go ahead and make a purchase. I won’t be making another. If only I could give a zero star review….
16. März 2025
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Doug,
Thank you for your feedback, and we’re truly sorry for the frustration you’ve experienced.
We see that one item in your order was delivered today, and the remaining two items are on their way and expected to arrive within the next couple of days. Tracking details have been shared, and we’re closely monitoring the delivery to ensure everything arrives as expected.
We understand delays can be disappointing and we’re working hard to improve the experience for our customers. If you have any further concerns or questions, please don’t hesitate to reach out to us directly at Support@BohoBeachHut.com — we’re here to help.
Thank you for your patience,
The Boho Beach Hut Team
Bogus Website and Company
I ordered two items from this company based on their Website descriptions. After reading reviews of the company, I determined that I would be receiving, if anything, knock-offs made in China rather than what was depicted. I tried to cancel my order but they refused and said it was too late and I could only get a credit upon returning the goods per their policies. I received the items. One had a stain on it, one had a tear in the fabric, and the fabric itself was of very poor quality. They had no tags and were obvious knock-offs. I emailed customer service and they said I would have to pay to return them, and would only get credit, even for damaged items. I said I did not want a credit. I had to file a claim against them with my bank in order to get a refund. I suggest you steer clear of this company.
11. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Dara,
We’re sorry to hear that your experience did not meet your expectations. We strive to provide accurate product descriptions and quality items, and we regret that you were dissatisfied with your order.
Our return policy, which is available on our website, outlines that we offer store credit for returns. However, we want to clarify that you have been refunded in full for your order.
If you have any further questions or need additional assistance, please feel free to contact us.
Best regards,
The Boho Beach Hut Team
Awful
Awful, poor quality, will not refund me and are making me pay for my own shipping. Rip of!
18. März 2025
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Denise,
We’re sorry to hear that you were unhappy with your order. At Boho Beach Hut, we strive to provide quality products and a positive shopping experience.
As per our return policy, we offer store credit or exchanges for returned items, rather than full refunds. We do not provide prepaid return labels, and customers are responsible for return shipping costs. These policies are clearly stated on our website at the time of purchase.
We understand your frustration and would be happy to assist you with an exchange or store credit. Please feel free to reach out to us at Support@BohoBeachHut.com, and we’ll do our best to find a solution for you.
Best regards,
The Boho Beach Hut Team
Run!
Have not received my item yet, tried to cancel within a day after ordering after seeing that the order may not arrive for WEEKS, was told the item has already shipped…there is no tracking information whatsoever. I then did what I should have from the start and looked up the company- realized what a giant rip off this store is…I could get the exact item within a week for $20 cheaper and free shipping at a different store. Plus they do not take returns, only exchanges to get ripped off even more. Scam! Now will await the copy and pasted “apology for my experience” like everyone else has received. Hope this helps save others from ordering from here! Image search any item you like and buy elsewhere!
13. März 2025
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Ayana,
We appreciate you reaching out regarding your order. You first contacted us on Friday, March 14, at 16:59 hours, but at that time, your package had already shipped and was in transit.
For your reference, here is your tracking update:
Tracking Number: 420488369200190359500601120944
• Mar 17, 08:35 PT – Package arrived at airport, awaiting transit.
• Mar 16, 10:36 PT – Package left sorting center of origin.
• Mar 16, 03:51 PT – Package received by sorting center of origin.
• Mar 14, 03:21 PT – Package collected by carrier.
• Mar 13, 21:29 PT – Order successfully created.
At this point, we recommend continuing to track your package’s movement, and if there are any issues with final delivery, we are happy to assist you further.
Thank you for your patience, and we appreciate your understanding.
Best regards,
The Boho Beach Hut Team
Inaccurate description
Inaccurate description, terrible cheap quality. 3 people could wear this “medium” sized dress. I could understand if a little big but this dress is so big and of such poor quality that it is absolutely blatant inaccuracy. The company will not send a pre-paid return label or give you your money back.
6. März 2025
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear K B,
We’re sorry to hear that the dress did not meet your expectations. We strive to provide accurate sizing and quality descriptions, and we regret that this was not your experience.
While we do offer exchanges or store credit for returns, we understand your frustration and will share your feedback with our team to continue improving our products and descriptions.
If you need further assistance with your return, please feel free to reach out—we’d be happy to help.
Best regards,
The Boho Beach Hut Team
DO NOT order anything from this…
DO NOT order anything from this place..I ordered a white maxi dress and payed $50 for the dress and expecting to get what I payed for instead I got a cheaply dress that you can see through and could've bought of Shein or Temu for $5...Will NEVER order from this place EVER again! definitely a place that takes advantage of people with false advertisements of the clothing!! COMPLETE RIP OFF!!!! Will not be wearing this dress on my cruise...it's been donated to Goodwill...THANKS BOHO BEACH HUT!! LOL
14. März 2025
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Hi Lauren,
We’re really sorry to hear that the product didn’t meet your expectations. We understand how frustrating it can be when an item doesn’t match what you anticipated, and we truly apologize for the experience.
We take customer feedback seriously and will work to improve based on your comments. Thank you for sharing your thoughts, and we hope your next experience with us will be much better!
Best regards,
The Boho Beach Hut Team
Customer service is terrible and…
Customer service is terrible and clothing is not as depicted in the photos. Do not buy!
13. März 2025
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Hi Christi,
We’re sorry to hear that your experience with us wasn’t up to the standard we strive for. We take customer service and product quality very seriously, and we truly apologize for any frustration this may have caused.
If you’d like to discuss this further or need assistance, please feel free to reach out directly. We appreciate your feedback and will use it to improve moving forward.
Best regards,
The Boho Beach Hut Team
I would give 0 stars for this…
I would give 0 stars for this experience. Don't Don't Don't buy anything from this rip-off company. Not only does the merchandise come in hideously and grotesquely fraudulent from the pictures portrayed, but try to get a return started or approved you will find ridiculously impossible. I am still trying to get a refund from a December purchase which was returned with my own $ in early January...
27. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Hi Deborah,
We’re truly sorry to hear about your experience, and we understand your frustration. We do our best to provide the highest quality products and customer service, and we’re sorry to hear that we missed the mark for you.
We have received your return, and we are currently processing the refund. We apologize for any delay, and we can assure you that your refund is on its way. If you haven’t received it yet, please feel free to reach out to us directly at support@bohobeachhut.com, and we’ll provide you with an update.
We genuinely appreciate your patience and would love to resolve this as quickly as possible.
Best regards,
The Boho Beach Hut Team
The sizes are not true to size
The sizes are not true to size. The dress I ordered was a 2X, but fit more like a large or X- Large. They're return policy is a scam. They only offer store credit or an exchange. Although they did offer me a refund of my money minus a 15% restocking fee. THEN THEY WANTED ME TO PAY TO SHIP THE DRESS BACK TO THEM!!! They are located in the United States, but NOT ONE OF THEY'RE ITEMS IS MADE IN THE U.S. EVERYTHING is imported. Stay FAR away from this company.
23. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Jennifer,
We’re sorry to hear that the sizing of your order did not meet your expectations. We understand how important it is for clothing to fit correctly, and we regret that your experience was disappointing.
Our return policy, which is outlined on our website, offers store credit or exchanges, and we acknowledge that this may not work for everyone. We appreciate your honest feedback and will share your concerns with our team as we continue working to improve our products and services.
Best regards,
The Boho Beach Hut Team
I ordered an item that cost $50 which…
I ordered an item that cost $50 which arrived a month after ordering and two weeks after the event I bought it for. When I attempted to return, I was informed I COULD NOT RETURN the item for a refund, only store credit. After I explained that this practice is probably illegal, I was told I could return the item subject to a 15% restocking fee and having to pay return shipping myself! This amounts to a 30% penalty for returning an item .. DEFINITELY NOT LEGAL.
3. März 2025
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Rebecca,
We’re sorry to hear that your order did not arrive in time for your event and that our return policy did not meet your expectations. We strive to be transparent about our policies, which allow for store credit or exchanges, and we regret any frustration this has caused.
We appreciate your feedback and will share your concerns with our team as we continue working to improve our processes and customer experience.
Best regards,
The Boho Beach Hut Team
Terrible quality-Ridiculous return policy
I ordered 3 items that looked completely different in the pictures than in person. The material was cheap. The fit was ridiculous. All 3 items were terrible. When I inquired about getting a refund, I was told they only give store credit. Why would I want to pick anything else from this terrible company? I feel like I've been scammed.
28. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Lisa,
We’re sorry to hear that your order did not meet your expectations. We strive to provide accurate product representations and quality items, and we regret that you were disappointed.
Our return policy, which is outlined on our website, offers store credit or exchanges rather than refunds. We understand that this may not work for everyone, and we appreciate your honest feedback. Your concerns will be shared with our team as we continue working to improve our products and services.
Best regards,
The Boho Beach Hut Team
Beware!!!!!
Beware!!!!!! Waste of money! Poor quality and there is no refund or exchange! Absolutely horrible company!!
28. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Olga,
We’re sorry to hear that your order did not meet your expectations. We strive to provide quality products and a clear return policy, which allows for exchanges or store credit rather than refunds.
We appreciate your feedback and will share your concerns with our team as we continue working to improve our products and services.
Best regards,
The Boho Beach Hut Team
Returns are impossible
26. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Boho Beach Hut
Dear Kathryn,
We’re sorry to hear that you had difficulty with the return process. Our goal is to make exchanges and store credit as seamless as possible, and we regret any frustration you experienced.
If there’s anything we can do to assist, please let us know. We appreciate your feedback and will continue working to improve our services.
Best regards,
The Boho Beach Hut Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.