Bob Jane T-Marts - Adelaide Pulteney Street Bewertungen 1

I’m reviewing the Pulteney Street, Adelaide outlet.

When I made this appointment a couple of days ago I was told the job (a puncture repair) would take about 90 minutes. It took closer to 2 hours.

This wasn’t a foreseeable situation - 2 staff people didn’t turn up to work that morning - because it was too hot! I have to admit that I didn’t mind waiting a bit longer than 90 minutes. I listened to some podcasts, got a coffee and got some great advice from staff in the office.

The job was done as soon as possible. I thanked the employees in the workshop for their prompt efforts (in 42 degree heat!!). I was very impressed with all the staff I encountered - and with ‘Jerry’ (regional manager) for his personalised advice and assistance.

I have absolutely no knowledge of cars so it was good to get some knowledge from Jerry.

I learned some good car-related information from Jerry. He’s a wise choice by senior management for the customer-focused position of regional manager.✔️✔️✔️Thank you Jerry. Appreciated.

My wife bought 4 new tyres from this location some time ago when her car needed them and had them rotated recently. I’ll now do the same when the time comes.

Dr Luke Faulkner.