Very efficient service, was dealing with a lovely & polite lady called Fiona Joseph so helpful with on time delivery and Hot Tub was delivered on time by Zen& Ray with no complications, Thank you ve... Mehr ansehen
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Das sagen Bewerter
Great service from start to finish Andrew Brunton the salesman was brilliant and so helpful always keeping us updated The delivery guys were very professional and knowledgeable Thanks once again w... Mehr ansehen
What amazing customer services from start to finish. Andrew goes above and beyond he is a credit to your company thank you for your help. We couldn’t be happier and we definitely recommend buying a ho... Mehr ansehen
We had a terrible experiance previously but it was handled great in the end. Hence why we returned to blue whale spa. Upon returning as a customer, Andrew brunton at the show room was great, he was in... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Blue Whale Spa is the award-winning UK owned leading hot tub manufacturer. We offer quick delivery, free installation and 0% finance on all hot tubs. Order Now!
Kontaktinformationen
11 Glaisdale Drive East, NG8 4GU, Nottingham, Vereinigtes Königreich
- 01159548888
- info@bluewhalespa.co.uk
- bluewhalespa.com
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What a fantastic company to deal with
What a fantastic company to deal with! From start to finish they have been brilliant. I have dealt with Fiona who sold us the hot tub, she is thorough and very professional. The delivery guys, Sorin and Marin, were also great. All of them were a pleasure to deal with and a great asset to the company! Thanks for everything guys! Will recommend you for sure…5*.
Review from ryan
From buying to delivery absolutely amazing company, fiona josephs the sales lady told me absolutely everything i needed to know and kept me upto date with everything before the delivery day,lovely lady.
Trymore and Edmore the delivery guys made light work of installing the tub in its location then told me everything i needed to know about the functions and chemicals to get me up and running, really nice lads.
I will definitely recommend blue whale hot tubs to all my friends, relatives and work colleagues.
Thanks again blue whale 🤩
Excellent service
Excellent service. Very happy with our purchase, Andrew and All staff were very helpful and informative. Would highly recommend this company.
Great communication from the start
Great communication from the start, Andrew Brunton provided excellent assistance in my needs and activated a precious deal to fulfil them. Delivery guys were great and provided guidance on clearances and positioning. Would recommend if your on the fence on who to use, I did this solely online as the showroom is too far from me.
First class product and exceptional customer service
Fiona in sales was really helpful throughout the whole process, ensuring the hot tub was delivered when it suited us and answering all my questions
The two delivery guys, Sorin and Martin, were extremely friendly, helpful and completely professional and proficient.
The company should be proud of not only its great products but also fantastic employees offering the best customer service I have encountered in a long time
Great service from start to finish
Great service from start to finish, Andrew kept us updated at all times and was happy to answer any questions we had.
The engineers were really professional and friendly, even when working on a cold snowy evening they still spent the extra time to go over everything we had to ask about the hot tub. ( sorry didn’t get their names but thank you again )
Definitely would recommend to friends and families.
Our experience with BlueWhale Spa was excellent
Our experience with BlueWhale Spa was excellent from start to finish . Great hot tub at fantastic price . Custer service ( thank you Fiona ) was really helpful at every stage . The delivery was seamless and Trymore and Edmore were really helpful and professional and talked us through the different features and requirements for the hot tub. Couldn’t have been easier . Thank you
I brought a new hot tub though Blue…
I brought a new hot tub though Blue whale spa’s. 1st contact was with Fiona, I sent all the info about access for the tub . She told me that there was enough room and it would fit though. On the day I was anxious as I thought it was all a bit tight. The installers turned up exactly when they said they would. And within 15 minutes had the tub off the van and though into my garden. They listened to my concerns about best way to set up the tub and advised me and its worked out perfectly. The team were Sorin and Martin they were brilliant a credit to the company . Overall my experience has been 💯. Can only recommend from what I’ve seen . Thanks Blue whale. Cheers, Michael
Super impressed
From ordering to installation the process was seamless, I had trouble with access due to the size of the tub I picked, however Fiona was reassuring and offered tubs that would be suitable, and changed this without any fuss. The installation was great, delivered on time on the date stated and installation guys worked well and with ease and a good explanation of starting up and chemical advice. I would highly recommend anyone looking for a hit tub to look no further than blue whale spas!!!
Received hot tub and really enjoying it
Received hot tub and really enjoying it
Exceptional customer service from start to finish.
From the first visit to the showroom where we first met Fiona the sales advisor, through the decision making progress, placing the order through to the delivery and installation team of Trymore & Edmore, Blue whale Spa have been a dream to deal with. From polite and easily contactable staff, resolution of site issues and seamless installation, clear use instructions to our first dip. Two very satisfied customers.
Love the hot tub
Love the hot tub! Better than we imagined and the kids think it’s fantastic. We got the Hawkins Bay. Delivery was challenging as there were steps involved but Zen and Hubert were brilliant and several up for me a gave ad icon how to run it. I dealt with Andrew in sales. Very helpful.
Excellent communication from Andrew…
Excellent communication from Andrew Brunson on our new Crescent bay delux hot tub on how it works and delivery times
Excellent company to deal with from…
Excellent company to deal with from order to installation.
Impressive company highly recommend
I had such a fantastic experience with Blue Whale Spa from the moment I called them, their team is friendly, attentive and genuinely cared about my needs. We visited the impressive showroom and Andrew Brunton supported us through the whole experience. His knowledge is impressive and he really helped us in choosing the right hot tub for us. Delivery and installation was excellent, nothing was too much trouble for the friendly delivery guys. We have been very happy with our Crescent Bay Deluxe hot tub and would definitely buy again from Blue Whale Spa, they come highly recommended from us.
Awesome service from Blue Whale Spa
Fantastic delivery service from
The two guys that delivered my hot tub ( Trymore & Edmore) were super helpful and friendly and awt everything up just as I wanted it. The Hot Tub is amazing. Fiona who arranged everything was also excellent. Super happy with everything, thank you Blue Whale Spas.
Great service and value.
Was a big purchase for us and I was a bit overwhelmed by the choices of where to purchase.
I started a what’s app chat with Fiona at blue whale spa and then followed up with a call. She was great and talked me through the different options and types. We took delivery of our new hot tub the following Friday.
Great delivery from the two guys that positioned the tub right where we wanted it.
Hot tub install from blue whale spa
Order hot tub from blue whale spa and spoke to fiona who was great and explained everything about the hot tub and delivery and cable i needed and sent lots of helpful information by email had the hot tub delivered and installed by Mark and Craig lovely guys very efficient and explained everything i needed to know about maintaining the tub overall great service from blue whale spa 100% would recommend
5 star service and 5 star team
Fiona made the whole process very simple. She was informative and friendly. The delivery was organised so quickly and the installation team were excellent. Thank you to Mark and Craig who took care, gave advice and installed it quickly and efficiently. Overall 5 star service! We love our tub, thank you.
We have recently had a hot tub from bluewhalespa
We have recently had a hot tub from blue whale spa which was delivered today from start to finish the service has been excellent from Andrew Brunton and the delivery team,I would highly recommend anybody looking for a high quality hot tub for your garden get in touch with andrew from bluewhalespa.
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