What amazing customer services from start to finish. Andrew goes above and beyond he is a credit to your company thank you for your help. We couldn’t be happier and we definitely recommend buying a ho... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
From start to finish the service was exceptional Fiona in the office guided me through all the options and helped settle any uncertainties. On the day of delivery the 2 guys were very careful with a t... Mehr ansehen
We had a terrible experiance previously but it was handled great in the end. Hence why we returned to blue whale spa. Upon returning as a customer, Andrew brunton at the show room was great, he was in... Mehr ansehen
From the first contact with Blue Whale Spa, through to after sales care, Andrew Brunton has been extremely helpful all the way through. Great hot tub - we ordered the Beacon Cove 4. All instructions f... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Blue Whale Spa is the award-winning UK owned leading hot tub manufacturer. We offer quick delivery, free installation and 0% finance on all hot tubs. Order Now!
Kontaktinformationen
11 Glaisdale Drive East, NG8 4GU, Nottingham, Vereinigtes Königreich
- 01159548888
- info@bluewhalespa.co.uk
- bluewhalespa.com
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I’ve just got a new hot tub from your…
I’ve just got a new hot tub from your company I had Andrew brunton as your sales man he was absolutely amazing deal with delivery to the isles of scill and very easy to talk to highly recommended
Kind regards Tracey Guy
Very knowledgeable without the hard sell
Wow. I have just had a long conversation with Andrew and his knowledge and helpfulness is second to none . Certainly not a hard sell just very honest about various options . A credit to Blue Whale Spas . Thanks for your help.
Brilliant hot tub – excellent service from Andrew
Absolutely fantastic experience with Blue Whale Spa. The hot tub is brilliant — really well made, easy to maintain, and we’re using it all the time already.
A big thank you to Andrew Brunton who was great from the start — friendly, helpful, and made the whole process really straightforward.
Couldn’t be happier and would 100% recommend to anyone thinking about getting a hot tub.
Happy hot tub delivery experience
Very happy with the service from start to finish. Fiona on the end of the phone in the office guiding me as to what I would need regarding the installation of the hot tub, had proved invaluable. The guys Trymore & Edmore friendly and no fuss installed the hot tub, then provided me with all the information I needed to get the best from my hot tub in the future. Totally recommend this company.
A great and helpful company
Fiona was our salesperson and she was very helpful answering our questions and helping us decide between 2 of the tubs.
Trymore and Edmore delivered and installed our tub, they checked on where I wanted it before they unloaded and talked me through all the important stuff very thoroughly before they left.
Overall a great company
experenice was great start to finish.
experenice was great start to finish.
Sorin / Martin wher great when installed and really helpful with instrustions, fiona was great keeping me up to date with everything from ordering to delivery.
love my hot tub.
Ordered Duke Stream II from BlueWhale…
Ordered Duke Stream II from BlueWhale Spa and everything from advice on the right hot tub through to ordering and delivery was 5 star. The delivery guys (Sorin and Martin) were friendly and positioned the tub exactly where i wanted it. They removed the packaging and made sure the area was tidy. Fiona continued to support and ensured that everything was OK, and the documentation and "how to guides" meant that I was fully informed on what to do. If you need installation, make sure you request it as the standard is delivery and positioning not installation. Well done guys
All good
All good. Delivery smooth. Hot tub up and running. Thank you
Hot tub from Blue Whale
We ordered a hot tub from Blue Whale Spa and from the pre sales team (Fiona) to delivery team (Gary and Craig) were all amazing. They kept us informed and did exactly what they said when they said.
Easy process from start to finish
Easy process from start to finish. Answered any questions throughout the process, quick and easy delivery. Recommended crane hire. All made very easy and simple thank you Fiona
Very pleased with our purchase the…
Very pleased with our purchase the company delivered it quick and it works perfect highly recommend this company
Outstanding Installation and excellent customer care!!
Outstanding Installation!!! Excellent customer care and professional service. Very happy customers.
Thank you :)
The whole experience was great from…
The whole experience was great from start to finish, from ordering the hot tub to them delivering the whole process was made easy with the professionalism the team showed. Would definitely recommend them for buying a hot tub.
Fiona Josephs was a pleasure to deal…
Fiona Josephs was a pleasure to deal with, from first contact throughout the process she could not have been more helpful.
We purchased a Newport Max II Hot Tub
The Spa is excellent, we have purchased from Blue Whale previously at our old house, a Crescent Bay Spa, and returned because of the Excellent product and service.
The delivery by Sorin & H was good as well.
excellent service
the whole service from start to finish has been brilliant. we dealt with Andrew Brunton who was excellent, super helpful and informative on multiple occasions, he kept us up to date with everything and was happy to answer any questions we had throughout the whole process. The delivery / installation team were also outstanding and very helpful, answering all questions regarding filling and adding chemicals for the first time etc. really recommend Blue Whale Spa.
What a fantastic company to deal with
What a fantastic company to deal with! From start to finish they have been brilliant. I have dealt with Fiona who sold us the hot tub, she is thorough and very professional. The delivery guys, Sorin and Marin, were also great. All of them were a pleasure to deal with and a great asset to the company! Thanks for everything guys! Will recommend you for sure…5*.
Review from ryan
From buying to delivery absolutely amazing company, fiona josephs the sales lady told me absolutely everything i needed to know and kept me upto date with everything before the delivery day,lovely lady.
Trymore and Edmore the delivery guys made light work of installing the tub in its location then told me everything i needed to know about the functions and chemicals to get me up and running, really nice lads.
I will definitely recommend blue whale hot tubs to all my friends, relatives and work colleagues.
Thanks again blue whale 🤩
Excellent service
Excellent service. Very happy with our purchase, Andrew and All staff were very helpful and informative. Would highly recommend this company.
Great communication from the start
Great communication from the start, Andrew Brunton provided excellent assistance in my needs and activated a precious deal to fulfil them. Delivery guys were great and provided guidance on clearances and positioning. Would recommend if your on the fence on who to use, I did this solely online as the showroom is too far from me.
First class product and exceptional customer service
Fiona in sales was really helpful throughout the whole process, ensuring the hot tub was delivered when it suited us and answering all my questions
The two delivery guys, Sorin and Martin, were extremely friendly, helpful and completely professional and proficient.
The company should be proud of not only its great products but also fantastic employees offering the best customer service I have encountered in a long time
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