Exceptional service! I cannot say enough good things about this company. Suit was great fitting and premium quality. All came quickly and their customer service tops any company I’ve ever worked with!... Mehr ansehen
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Das sagen Bewerter
I was extremely happy with my first order of fabric swatches, not to mention they were completely free! Including shipping! My experience has been great so far and I’m so excited for my bridesmaids to... Mehr ansehen
This is the very first time ordering fabric swatches to plan a wedding. I am in love with the colors and have chosen my color palette for my wedding ceremony already and for the bride/groom attendants... Mehr ansehen
Unternehmen hat geantwortet
Run..do not buy from them. The have so many issue with the system for payment and refunds. They also took off the ability to review Birdy Grey page down...that should tell you. Had to dispute the char... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Shop fresh, affordable bridesmaid dresses online that pop in pictures in colors that complement the wedding palette, starting at $89. Birdy Grey is a direct-to-consumer bridal brand focusing on affordable, on-trend bridesmaid dresses, gifts & accessories for the marrying generation. Solving the age-old pain point around bridesmaid dresses, Birdy Grey helps bridal parties find the perfect bridesmaid dresses that pop in pictures, at prices that make everyone happy. The company was founded in Fall 2017 in Los Angeles by branding and fashion expert, Grace Lee, who brings experience working for top female brands in fashion and beauty, along with Monica Ashauer, Co-Founder and President.
Kontaktinformationen
210 E Olympic Blvd Ste 300B, 90015, Los Angeles, Vereinigte Staaten
- (323) 538-0608
- sup@birdygrey.com
- birdygrey.com
4.1
Gut
337 Bewertungen
Hat 60 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Das haben sich andere Leute angesehen
It was great having to pick my colors…
It was great having to pick my colors online without the hassle of going into a store for hours. I would recommend Birdy Grey to everyone.
5. März 2026
Antwort von Birdy Grey
Thanks love!
No problems at all
Great product and I love that I can view how colors will look. It arrived quickly.
6. März 2026
Great communication and customer service!
Easy, fast, so many options! Truly makes the whole experience of shopping for a bridal party SO EASY
5. März 2026
Antwort von Birdy Grey
This means a lot! Thank you!
Wedding Color Swatches
Everything came earlier than expected and we loved the selections! The materials were so nice and the colors were even better in person than online. I think their website is very accurate to what they showed. Thank you Birdy Grey! :)
6. März 2026
Antwort von Birdy Grey
We’re so happy to hear everything arrived early and lived up to expectations; thanks so much for your kind words! 💕
Buyers Beware
I ordered a dress from Birdy Grey for a wedding months in advance (December 2025 for an April 2026 wedding). The first package never arrived, and the replacement order is now also lost in transit. Customer service repeatedly assured me the packages would arrive, downplayed my concerns, and pushed blame onto the carrier, even after I asked for proactive help.
I have spent countless hours contacting both Birdy Grey and the Gofo (their horrible carrier of choice) customer service line with no resolution. They agreed to rush ship out a replacement dress from their US-Based warehouse (all other dresses were made and shipped from China) but the dress I ordered was not in stock so they’re sending out a dress in a random style that matches the wedding’s colors, which, in my eye, is not a fair solution.
Given that the wedding is approaching, I am left with no other options. I’m extremely frustrated that a company specializing in weddings, a highly time-sensitive industry, does not take responsibility for lost shipments or provide reliable fulfillment.
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Birdy Grey
We’re very sorry to hear about your experience and understand how stressful this must feel, especially with an upcoming wedding. We truly appreciate you taking the time to share this feedback, as situations like this are taken very seriously. While shipping issues can occasionally occur once a package is in transit, we recognize that it’s our responsibility to support you with timely and effective solutions, and we regret that this was not your experience. Your concerns regarding communication, resolution options, and overall handling have been noted, and we will be reviewing this internally to help prevent similar situations.
Swatch Nightmare
The swatches we ordered did not give us all the colors in the dress so we had to order more and they took forever to come. That made us pressed for time to get the dresses ordered. It was very stressful! For future reference make sure your swatches are a true representation of all the colors in your patterned dresses.
6. März 2026
Antwort von Birdy Grey
Hi there! We are truly sorry for the hassle, especially with such important timing involved. We appreciate you taking the time to share this, as your feedback about swatches not fully representing patterned dresses is incredibly valuable. This is something we’ll be reviewing closely with our team to improve how we present our colors and help ensure a smoother experience for future orders.
The color is great and the delivery was…
The color is great and the delivery was timely! Will definitely have my girls order from here.
4. März 2026
Antwort von Birdy Grey
Thank you so much :) We're so happy you loved your experience with Birdy Grey!
Loved the swatches I will definitely be…
Loved the swatches I will definitely be doing the bubble gum pink shade for the bid day!!
3. März 2026
Fit like a glove!!! The only thing was the dress shirt was a little tight around his neck, but otherwise fit really well! The dress shirt was a large, and fit like one, the collar was just a bit snug.
The suit is high quality and really nice looking. The texture, the color, it’s really a 10/10 for a really nice price.
5. März 2026
The samples came in amazing quality…
The samples came in amazing quality although one of the white samples was a little torn it's okay everything else came out amazing beautiful and give me some ideas of what to do.
3. März 2026
Fast delivery
quick turnaround time from when I placed my order to when it was received.
3. März 2026
They could do better with delivery
They could do better on following directions for delivery I asked them to put my package in the mailbox and they ended up putting it on my stairwell in front of my house
5. März 2026
Antwort von Birdy Grey
We’re sorry to hear about the delivery experience and understand how frustrating that must have been. While delivery instructions are handled by the carrier and are unfortunately outside of our direct control, we appreciate you bringing this to our attention. Feedback like this is important, and we’ll continue to review how we can better set expectations and improve the overall experience for our customers.
Absolutely awful delivery experience
Absolutely awful delivery experience. It blows my mind why companies like yourselves choose to use ontrac or veho for shipping and fulfillment. It's slower, their customer service is terrible, and I've never had a package delivered correctly the first time. I will be going to a competitor based on your shipping alone.
5. März 2026
Antwort von Birdy Grey
Hi Russell, thanks so much for leaving this review. We're so sorry that you experienced a difficult delivery on your last order. Our team uses dozens of carriers for delivery, based on zip code analysis, to ensure you receive your package as quickly as possible. Our customer service team also notes all customer feedback at the carrier level, so I will make sure to document your delivery experience and provide feedback to OnTrac. I do hope you give us a try again in the future!
Lost order…
Lost order…. No communication regarding missing order until I reached out to inquire.
5. März 2026
Antwort von Birdy Grey
We’re so sorry for the frustration this caused and appreciate you bringing it to our attention. Once an order leaves our warehouse, delivery is handled by the carrier, and with the high volume of daily orders, we’re unable to track each one individually. That said, we take accountability and hope that our Customer Care team was able to assist you promptly and resolve the issue to your satisfaction.
Fast shipping easy buying process.
4. März 2026
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