Bird & Blend Tea Co. Bewertungen 

697
TrustScore 4.5 von 5

4.5

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Had a quality issue with one of the tea blends, customer support was nothing short of amazing. Resolved my issue promptly, took the matter serioisly and went above and beyong to rectify it. Honestly... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My fave external company is always teariffic, ever since I discovered their Easter range the year after the company launch. They employ vibrant and differently able/identifying people whom are a jo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Bestlite fra bird & blend tea co og leveringen var næsten smooth men PostNord kom en dag senere end lovet og en tin var lidt trykket, heldigvis pakket ok i milijovenlig pap og refill poser så det gik... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I just wanted to leave a review to say how lovely Andi and Kat were! I was curious about different flavours and wanted to know if you could buy smaller tins before buying the larger ones, and Andi & K... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Teegeschäft
  2. Tickethändler
  3. Teehersteller
  4. Teegroßhandel

Vom Unternehmen geschrieben

Bird & Blend Tea Co. is an eco conscious, independent, people-focused, award winning Tea Mixology Company on a mission to spread happiness & reimagine tea! Over 100 tea blends created by UK expert Tea Mixologists, Bird & Blend Tea Co. (formerly Bluebird Tea Co.) based in Brighton and with 14 stores across the UK we hand blended loose leaf tea blends to ship to the world!


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

697 Bewertungen

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4.5

Alle Bewertungen

(697)

100 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Subscription is the perfect gift for tea lovers

I purchased the 3-month Tea Tasting Club subscription along with the gravity steeper as a gift for my dad, who loves trying different teas, and I couldn’t be happier with the experience.

The items arrived on time and were very well packaged, which is always reassuring when ordering gifts. The subscription itself is a great idea and I’m really looking forward to seeing him enjoy and explore the different teas over the next three months.

The gravity steeper is excellent as well, really easy to use and a great addition to the whole experience.

Overall, a smooth ordering process and a fantastic gift option. Very pleased and would definitely order again.

4. April 2026
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Antwort von Bird & Blend Tea Co.

Thank you so much for your review, James! We hope your Dad discovers plenty of favourites through your generious gift! Warmest brews, Anna @ B&B

Bewertet mit 5 von 5 Sternen

Wonderful tea making workshop in Covent Garden

We booked last Sunday evening's tea workshop as a celebration for our 14 year old's birthday, and it couldn't have been more wonderful. Thank you so much, Flo and Hannah, for guiding our daughter and her friends (and us!) in tea tasting, tea blending and the matcha ceremony with Hot Cross Bun matcha! We learnt so much about tea, and loved trying all the different sorts. You were incredible in taking us on the journey for close to 3 hours, thank you for being so incredibly kind, patient and fun. We left with lots of tea to enjoy in the coming weeks and will definitely be back.....Nina & Andrew (parents of Darcy, birthday girl)

29. März 2026
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Antwort von Bird & Blend Tea Co.

Thank you so much for taking the time to write this kind review, Nina! We are so glad you had such a wonderful time at the workshop, and that Darcy enjoyed her birthday present!
We have ensured that Flo and Hannah know just how much you all enjoyed the experience, and passed your feedback onto the store's manager as well. We hope your tea treats are thoroughly enjoyed - and thank you once more for sharing how much you loved your tea blending, we are so appreciative to have to brewing with us!
Warmest brews,
Anna @ B&B x

Bewertet mit 1 von 5 Sternen

What an idiot I am!

What an idiot I am!! Never going to get tea from here again, I used to think this was a treat. I paid £13.45 (that’s with a blue light discount) for 150g loose BBB. I never thought to look for loose tea in the supermarket. I have found an even better black tea from M&S, strong, flavourful, 250g for £2.80
Won’t be wasting money with bird and blend, I don’t know how they can justify those prices!!!

16. März 2026
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Antwort von Bird & Blend Tea Co.

Hi there,

Thank you for taking the time to share your feedback. Tea is such a personal thing, and we completely understand that everyone has different tastes and budgets, and it sounds like you’ve found a tea that really suits you, which is the most important thing.

We’re really glad to hear that you previously enjoyed our Builders Breakfast Brew, and we’re sorry to hear that you now feel disappointed. As a small, independent company, our teas are sourced in smaller batches and we focus on quality ingredients, ethical sourcing, and hand blending, which does mean our pricing is different from supermarket teas. That said, we completely understand that this won’t be the right fit for everyone.

We truly appreciate you giving us a try and for your past support, and we hope you continue to enjoy many lovely cups of tea - wherever they come from.

Katie @ B&B

Bewertet mit 5 von 5 Sternen

American tourists perspective

My family visited Bristol England in June of 2025. We stumbled into Bird & Blend Tea Co while exploring. We were shocked. My family lives in Kansas USA and we have never seen tea of this quality before. We purchased quite a bit of it while visiting Bristol, but since coming home I have ordered much more. I have sent many orders of this tea my friends and family. It’s been quite the experience to try the sheer volume and variety of this quality tea. America may not have the same kind of tea culture as England, but through these positive experiences it is growing. Your tea is not just a gift to England but to the whole world!

20. März 2026
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Antwort von Bird & Blend Tea Co.

Thank you so much for this kind review - we appreciate it so much, and hope you continue to try & enjoy many more! Have a wonderful rest of your week, and happy sipping :) Anna @ B&B

Bewertet mit 1 von 5 Sternen

Very poor customer service

Very poor customer service. I requested to cancel a subscription service prior to it shipping, they still shipped it. Offered for me to send it back and still be charged shipping! Beware.

16. März 2026
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Antwort von Bird & Blend Tea Co.

Hi Olga,

Thanks for your feedback, and we’re really sorry for the frustration this situation has caused.

As this order is part of an ongoing subscription, it was scheduled in advance and was processed by our warehouse team over the weekend before our customer experience team returned on Monday and saw your cancellation request. Unfortunately, once an order has been packed and dispatched, we’re unable to stop it from our side.

As mentioned in our messages with you, if you refuse the parcel at delivery it will be returned to us, and we’ll then be able to process a full refund for both the order and the shipping cost once it arrives back at our HQ. We completely understand that this isn’t the ideal situation, but we wanted to make sure you wouldn’t be out of pocket.

If you’d still like help cancelling or making changes to your subscription going forward, please do get in touch and we’d be very happy to help.

Katie @ B&B

Bewertet mit 5 von 5 Sternen

Fast, tasty, and amazing customer service

Fast delivery - even to my wee village in the EU, this only takes 2 days.
On the rare occasion that I needed the customer service (and never was it their own fault), I got treated with respect, the replies were fast, and Katie has been beyond helpful.
I started drinking B&B teas almost 2 years ago and still love discovering new flavours. A few cups a day are a must!

11. März 2026
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Antwort von Bird & Blend Tea Co.

We are so incredibly happy to have you shopping with us, Manuel! It means so much to us that you keep ordering our teas, and are still discovering new flavours!
Thank you so much, and have a wonderful rest of your week! Anna @ B&B

Bewertet mit 3 von 5 Sternen

Sort of false advertising

I wanted to purchase some limited edition Easter blend teas as gifts. Good thing I asked if they come in the tin depicted in the image - apparently not, here's the reply I received:

Unfortunately, all of the sizes of this particular blend come in pouches.
The silver tin pictured in the first image is the large 1kg one that features on our giant 'tea walls' in our stores. However, we completely understand that new customers or customers who haven't visited a store wouldn't have come across these before, and I am so sorry for the confusion!
The vast majority of our teas come in our blue eco-friendly pouches which are suitable for home compost.

I'm sure the tea is lovely, and I might still buy it for myself, but I do feel like it is false advertising to depict the beautifully decorated tin as the main image and NOT display any images of the actual packaging (blue pouch) it arrives in.

3. März 2026
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Antwort von Bird & Blend Tea Co.

Hi Vilja,

Thank you so much for taking the time to write a review, and I am so sorry for the disappointment caused by these product images! Our sizing is always listed on the product descriptions, but I completely understand that using our tea wall tins as the main image can cause this confusion.

I have passed your thoughts on to our Digital TEAm, but in the meantime, if there is ever anything that we can help with, please do not hesitate to reach out!

Warmest brews,
Anna @ B&B

Bewertet mit 5 von 5 Sternen

Magical tea, magical people - TEArrific! 💫💫💫

On Monday we were chuffed to bits when we spotted your shop in York. We’ve ordered from you online but loved being able to have a wander around your shop.

Your tea is top notch but what really made this the best visit was your amazing staff - what a team you have in this shop! I’m so sorry, I can’t remember names (an amazing gent with long hair, he/they pronouns and the BEST taste in clothes (epic Frankenstein t shirt and beetlejuice pins!) and a lovely lady with red hair and glasses, plus a gorgeous accent) but they were just so lovely!

We came into the shop with our two boys (7 and 12), and they were totally mesmerised. The team let them smell lots of different teas, spoke to them about what was in them, let them have some samples and involved them as much as they did us. I loved that and how it was so natural - it really was magical! My youngest likened it to a better version of Willy Wonka’s factory in tea form. I agree with him!

We’re from the Midlands so this visit was part of a little break in York. When the boys have been asked about their favourite bit of half term, both said the visit to the ‘Willy Wonka tea shop’ and the magic tea makers! It has really made me smile 😊

Please can you pass this on to the team and let them know that Monkey Chops, Chocolate Digestive and Coconut Chai are being drunk on repeat thanks to their introductions 😊

Thanks so much and have a fab weekend x

16. Februar 2026
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Antwort von Bird & Blend Tea Co.

Dear Laura,

Thank you so much for taking the time to share your experience at our gorgeous York store! I will pass your feedback onto the TEAm there, who will be so glad to hear how much you and your boys loved your time exploring all the teas!

I hope that you continue to enjoy your excellent choices of tea blends, and have a wonderful rest of your week :) (and, if you would like to spread the love even further, the store itself has a Google page which always benefits from lovely reviews like yours!)

Happy Sipping,
Anna @ B&B

Bewertet mit 5 von 5 Sternen

Gift the advent calendar every year…

Gift the advent calendar every year really great gift, Always really well packaged.

18. September 2025
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Antwort von Bird & Blend Tea Co.

I am so glad it brings you a bit of festive joy each year, Alistair - thank you so much! Anna @ B&B

Bewertet mit 5 von 5 Sternen

Great products

Great products, welcoming and friendly staff. I always have a lovely time.

23. Februar 2026
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Antwort von Bird & Blend Tea Co.

Thank you so much for shopping with us, Tuesday! Happy Sipping! Anna @ B&B

Bewertet mit 5 von 5 Sternen

Loose leaf tea heaven

How lovely to be able to taste the tea before purchasing. Reasonably priced and interesting range of teas available. In store tea and matcha bar too. We were given time to browse without feeling pressured to buy. Overall a great experience

21. Februar 2026
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Antwort von Bird & Blend Tea Co.

We are so glad you enjoyed your time in store, Emma! We look forward to welcoming you back very soon! Anna @ B&B

Bewertet mit 5 von 5 Sternen

I ave been to Bird and Brew fantasic place



If you haven’t been to Bird and Brew Co, you are seriously missing out. From the moment you walk in, the vibe is warm, welcoming, and effortlessly cool — the kind of place that instantly feels like your new favorite spot.

The food? Absolutely phenomenal. Every dish is packed with bold flavor, perfectly cooked, and beautifully presented. Whether you’re there for their crispy, juicy chicken, inventive sides, or one of their incredible craft brews, everything tastes thoughtfully crafted and fresh. You can tell they care about quality in every bite.

And let’s talk about the drinks — their brew selection is top-tier. There’s something for everyone, whether you’re into smooth, easy sippers or something with a little more kick. The pairing of great food and great beer is done to perfection here.

The service truly sets them apart. The staff is friendly, attentive, and genuinely passionate about what they’re serving. You never feel rushed, and they’re always happy to make recommendations.

Bird and Brew Co isn’t just a meal — it’s an experience. Perfect for date nights, catching up with friends, or just treating yourself to something amazing. Five stars all the way.

17. Januar 2026
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Antwort von Bird & Blend Tea Co.

Hi, Tom!

At Bird & Blend we are actually Tea Blending specialists - we do not serve food or beer, but we DO have a lovely range of tea! We are so happy to hear you loved your experience, but on this occasion, we aren't sure if we can take credit...!

Warmest brews, and have a wonderful rest of your week!
Anna @ B&B

Bewertet mit 5 von 5 Sternen

A wonderful change from a more well…

A wonderful change from a more well known brand name! The staff were lovely, treating us with kindness and respect. Lots of great choices and we could smell to our hearts delight. Even had a sample. A fab experience.

19. Februar 2026
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Antwort von Bird & Blend Tea Co.

Thank you so much for paying us a visit and sipping with us, Carol! Have a wonderful week! Anna @ B&B

Bewertet mit 5 von 5 Sternen

Gorgeous tea, friendly staff!

After getting a new teapot for Christmas, I’d been on the hunt for a well-stocked loose leaf tea shop in Cardiff, when I happened upon Bird & Blend in Royal Arcade. On my first visit yesterday, I was greeted by such friendly and helpful staff, which made the whole experience really lovely - nothing was too much trouble and I was able to take as much time as I liked whilst browsing. Being able to smell all the different teas before choosing was such a treat. The girls there are absolutely wonderful! I can’t wait to come back. Thank you x

19. Februar 2026
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Antwort von Bird & Blend Tea Co.

Hey Elaura,
Thank you so much for taking the time to leave this wonderful feedback - our store teams work very hard to ensure that you experience the magical world of tea, so it is lovely to hear that you think we are doing something right! :)
I will ensure this is passed on to our Cardiff TEAm, who would be delighted to welcome you back for a future visit! If you'd like to share the love even further, it would be a great help if you could leave a review on their Google page. But in the meantime, we hope your tea goodies are thoroughly enjoyed and make a lovely addition to your teapot ❤️
Happy Sipping! Anna @ B&B

Bewertet mit 5 von 5 Sternen

Glasgow, fab store

Visited the Glasgow store today and was so impressed with Natasha’s customer service. We were in the shop for almost an hour and the time flew by. Natasha listened to us and asked what we like and gave us lots of ideas and we left very pleased with our new purchases.

16. Februar 2026
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Antwort von Bird & Blend Tea Co.

Thank you so much for sharing your experience in our wonderful Glasgow Store! I will ensure this is passed on to the lovely Natasha and the whole Store TEAm, and I hope it's not too long until your next visit! Enjoy your delicious tea, and have a fantastic week :) Anna @ B&B

Bewertet mit 5 von 5 Sternen

Perfect blend... on my doorstep...

My son bought me some of the blends for christmas and I had been meaning to visit, today was finally the day! I have come away with a blending bottle and 4 teas: Blueberry Pancake, Rhubarb & custard, Blue Raspberry, blueberry Pancakes and Tumeric and Ginger.
The Tumeric and Ginger was a free sample, I usually get friends to send me a similar tea from India which i LOVE... I was super excited to try this tea, and it was exactly the SAME... So no need to bother me indian friends... Looking forward to try the other teas. I also would make the trip to a shop in Camden for other tea flavours... Not any more, Bluewater is not far for me, so this is a great shop on my doorstep!
The lady in the shop was also LOVELY, passionate about the tea and had a really good understanding of the flavours.

9. Februar 2026
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Antwort von Bird & Blend Tea Co.

Dear Julie,
Thank you so much for taking the time to share your thoughts and write such a lovely review! I am so glad to hear that you loved the teas that you purchased!
Our lovely Bluewater TEAm will be happy to welcome you back at any time! In the meantime, they do have a google page, and would be so appreciative if you had the time to share your thoughts there!
I hope your tea treats are thoroughly enjoyed, and happy sipping!
Anna @ B&B x

Bewertet mit 5 von 5 Sternen

Great customer care

The customer care was exceptional

5. Februar 2026
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Antwort von Bird & Blend Tea Co.

I am so glad to hear this, Carey! Thank you so much - I hope that you have a wonderful rest of your week! Anna @ B&B

Bewertet mit 5 von 5 Sternen

Brilliant staff and great company

I've been buying tea in the Manchester store for over 2 years now and never had anything except a wonderful experience. The staff are always really helpful and very friendly. As someone who cannot have caffeine it has completely changed my tea drinking and I've not had a tea I haven't liked yet. The evening events are great value for money and I'll hopefully be booking my next one really soon.

6. Februar 2026
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Antwort von Bird & Blend Tea Co.

Thank you so much for this lovely review about our incredible Manchester TEAm, Nicola! I will ensure that this is passed on to them - they will be so grateful for your kind words, and look forward to welcoming you back very soon <3
In the meantime, if you wanted to spread the love even further, you may always leave the staff members a review on the store's Google page - but no worries if you have no time, this lovely review is more than enough!
Enjoy your tea, and very warmest brews, Anna @ B&B x

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